Farrish Chrysler Jeep Dodge Ram

USAA put me in contact with John Grundy from Farrish of Fairfax; I can now say this was one of the best new buying experiences ever. His level of customer service is by far superior to any other that I hav Fairfax; I can now say this was one of the best new buying experiences ever. His level of customer service is by far superior to any other that I have experienced. My overall experience with Farrish of Fairfax was excellent. Thank you for taking the hassle out of buying a new car. Would highly recommend. More

Soheyl is why I ended up going with Farrish. He worked with my schedule was very patient and professional. Overall a great experience. Thanks Soheyl!! with my schedule was very patient and professional. Overall a great experience. Thanks Soheyl!! More

We had visited several dealerships. Everyone was very nice, but when we met Richard May at Farrish, we knew that this was the person with whom we wanted to work. He is very professional, patient, really nice, but when we met Richard May at Farrish, we knew that this was the person with whom we wanted to work. He is very professional, patient, really interested in finding the car we wanted. This gentleman knows his business and there is no high pressure sales pitch. We will purchase future cars from Richard. More

Farrish had what we wanted & after a few hour we settled on a price. We went home with the car but had to bring it in at a later date to have a few items corrected. Farrish provided us with transp settled on a price. We went home with the car but had to bring it in at a later date to have a few items corrected. Farrish provided us with transportation for a couple of days until our new car was ready. More

John was an exceptionally helpful salesman. He was vert knowledgeable about the products and could explain everything to me in a fashion without any dias or pressure. He really goes out of his way to make knowledgeable about the products and could explain everything to me in a fashion without any dias or pressure. He really goes out of his way to make you comfortable with the purchase and to accomodate any possible request. More

Simon was a very good representative of Farrish Dodge. This was the best auto buying experience I have had yet. He was very knowledgeable about the vehicle and it's accessories and took his time to make s This was the best auto buying experience I have had yet. He was very knowledgeable about the vehicle and it's accessories and took his time to make sure I understood how everything worked. More

Overall we love our car, but the experience of buying it made us walk away several times. Actually, if we did not like the car so much we would have walked away. First, we had a hard time getting a bottom l made us walk away several times. Actually, if we did not like the car so much we would have walked away. First, we had a hard time getting a bottom line prices quote, a clear answer as to why slush mats were not available, whether we would get out deposit back of we changed our minds, and accurate information and pricing on extended and warranties. even though the car was being outfitted the way we wanted for two weeks when we showed up the paperwork was not ready for us and the car was not gassed up. Not sure why we had to make an Appt if the dealership was not ready for us. Finally, the dealership at the last minute tried to get us to buy additional warranties at time of sale, rather than provide us the information as part if out decision making process. It did to feel honest to us. We love jeeps, but this experience makes it hard to say that the next new car will be a jeep. More

I had shopped for a late model/low mileage used, or new Challenger for nearly a year and was not going to accept something that wasn't very close to exactly what I wanted. I didn't "need" the car for tran Challenger for nearly a year and was not going to accept something that wasn't very close to exactly what I wanted. I didn't "need" the car for transportation in the near future, allowing me to shop at leisure. I did all of the normal "internet" searching and a few dealers had my name. Terry Fant called me on the 12th of Jan with the car that I wanted in the color that I wanted at a very competitive price. This was a "no joking around...let's not waste time...just get the customer what he wants" kind of deal. I drove up with my wife (almost 3 hours) on the 19th with the desire to get "in and out" as quickly as possible on a long day. I have had other experiences with car purchases that, for one reason or another, took 2-3 hours to complete. The car and the paperwork were ready and Terry gave me a thorough checkout in the car and explained the unique features. He also went over the abbreviated owners manual and explained how I could get the "real McCoy." We were back on the road in about an hour and remain delighted with the experience and, of course, the car. More

Having had a less than pleasant experience at a closer Jeep dealership, we weren't sure if it was worth the trek to Fairfax. Problem was, Farrish had my Jeep! Walked in, and the Jeep was sitting there Jeep dealership, we weren't sure if it was worth the trek to Fairfax. Problem was, Farrish had my Jeep! Walked in, and the Jeep was sitting there on the showroom floor, beautiful. Immediately greeted by Terry, none of our salesman hackles went up. He's simply put a friendly, easy to talk to guy with IMMENSE knowledge of Jeep products. We've had the opportunity over our years to deal with many sales people and I have to say without a doubt Terry made this the best experience we've ever had. Additionally we were pleased with the process of trading in our vehicle as well as with Michelle in the finance office (ask her why her stapler is pink LOL). Start to finish we have absolutely nothing but the best things to say. We only wish your dealership was closer to us so we could get to know your service department as well. Formerly a long-term Ford owner, but now looking forward to being a long-term member of the Jeep family! More

I traveled 350 miles to make a purchase from Farrish because they had what I was looking for at a great price. Soheyl was extremely helpful and went out of his way to make sure my questions were answer because they had what I was looking for at a great price. Soheyl was extremely helpful and went out of his way to make sure my questions were answered and that everything was in order when I finally made the trip down to pick up my vehicle. More