
Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
Filter Reviews by Keyword
By Type
Showing 1,116 reviews
Stacie Wakefield made entire visit great. Stacie got me in a Jeep with the monthly payment i could afford. First time there, but not last. in a Jeep with the monthly payment i could afford. First time there, but not last. More
I have owned several used cars but I had never purchased a new vehicle before I bought this Jeep Wrangler from John at Farrish. Typically before I head to a dealership I predominately communicate through em a new vehicle before I bought this Jeep Wrangler from John at Farrish. Typically before I head to a dealership I predominately communicate through email. I want every cost known before I will even test drive a vehicle. Other dealerships refused to give me pricing without coming to "TEST DRIVE" there inventory. John emailed me every answer and cost I asked for, he was able to match a competitors price, and when he didn't have the Jeep I wanted in stock he ordered it for me. He did all of this without a high pressure sales approach. John and Farrish earned my business and I would highly recommend purchasing from him. Thank you, Matthew Wallace More
John is an exceptional salesman. I purchased a 2011 Jeep Grand Cherokee Overland from him back in 2010 and upgraded to a 2014 Grand Cherokee SRT this past weekend. When I considered upgrading there was no q Grand Cherokee Overland from him back in 2010 and upgraded to a 2014 Grand Cherokee SRT this past weekend. When I considered upgrading there was no question that John was the guy to see. With both purchases, I felt like I was so well taken care of I rolled off the lot with the Jeep same day. When purchasing I do a LOT of research and homework prior to ever reaching out to a dealership. John is extremely knowledgeable and works with you to understand your purchase from start to finish. He not only takes the time, but also makes the time to work with you. Everyone in sales should aspire to his level of professionalism, knowledge, and dedication. If you are looking to purchase a new vehicle he's the guy to see, no question. I have also had a great experience with the Farrish service center. There is no question that I trust them with my Jeeps. More
John was easy to work with. I think we received excellent advice on ordering our vehicle and believe we got a great price. He was considerate, understanding of what we wanted and made the process go smoothly advice on ordering our vehicle and believe we got a great price. He was considerate, understanding of what we wanted and made the process go smoothly. More
We have been doing business with Farrish of Fairfax for close to twenty years. Yesterday we bought a 2013 Jeep Cherokee which is our fourth Jeep leased or purchased with Farrish. Mr. Simon Chu and the s close to twenty years. Yesterday we bought a 2013 Jeep Cherokee which is our fourth Jeep leased or purchased with Farrish. Mr. Simon Chu and the staff were incredibly helpful and assisting. Mr. Chu went out of his way to be accommodating, answering questions and ensuring that all of our queries were responded to. The walk through with Mr. Chu of our new vehicle was very thorough and very informative. Mr. Chu made us feel as though we were the only customers he had to worry about throughout our visit. We also appreciated Mr. Chu's follow up phone call hours after we had returned home. We inadvertently left our garage door opener in our trade-in. Mr. Chu went out of his way to let us know he retrieved and it was available when we were able to pick it up. We also had a wonderful experience working with Mike, one of the finance managers. Mike was attentive and explained very piece of paper throughout the financing process. He made the experience very pleasant for his efficiency and friendliness. Many thanks to Mr. Chu and to Mike for assisting us with our fabulous new Jeep! Keep up the good work! Linda D. Whitlock-Brown and Terrence J. Brown More
Mr. Chu was upfront and honest with everything from the start to the end. He made the usually stressful experience of purchasing a vehicle a good reason to want to come back. Henry Spears start to the end. He made the usually stressful experience of purchasing a vehicle a good reason to want to come back. Henry Spears More
My wife and I had been searching for a new Jeep Grand Cherokee for several weeks. We visited several dealerships in the area and dealt with many 'typical' car salespeople. The process was very disheart Cherokee for several weeks. We visited several dealerships in the area and dealt with many 'typical' car salespeople. The process was very disheartening and frustrating. We were beginning to think that we would not be able to get the car we wanted for the price we were willing to pay. We contacted Farrish via their website. Simon Chu contacted us very quickly. We set up an appointment to look at a 2013 Grand Cherokee. I was expecting more of the same when we went to Farrish. I was immediately and pleasantly surprised when Simon met me at the door and welcomed me into the showroom. We took the car for a test drive. Simon demonstrated every single button and feature of the car. When we sat down to discuss pricing, I told him that I wanted a best and final OTD price and wanted to see the breakdown of every number. He quickly came back with the number that we were willing to pay. The process was very quick, very easy and I never felt any pressure to buy. We ended up taking the deal and are currently driving a brand new Jeep Grand Cherokee. Our experience at Farrish and more importantly, with Simon was a refreshing change of pace. It ultimately made the car buying experience a very positive one. I would encourage anyone looking for a new Jeep to call Simon Chu!! More
Farrish helped me purchase my new jeep, I had tons of questions and what I wanted was very specific and I had a Budget. They worked in every way possible to do what they could for me and took the time to questions and what I wanted was very specific and I had a Budget. They worked in every way possible to do what they could for me and took the time to answer all my questions and gave me the best options to fit my request. I could not be happier with my new Jeep and would recommend this place to anyone looking for a great deal. They had great rates and gave me the best price for my new vehicle. Terry is fantastic and knew everything there was to know about the vehicle I wanted and then some. Thanks Terry for all your help!! More
Farrish is #1 in the area for a reason – see Terry Fant! After a disappointing pushy experience at another dealership I took another stab at a Jeep but this time did my homework using derlerrater.com. Afte After a disappointing pushy experience at another dealership I took another stab at a Jeep but this time did my homework using derlerrater.com. After reading all of these reviews I decided to see Terry and only wish I had done my homework earlier. I was upfront and honest and expected nothing less from him. Terry truly listened, wasn't pushy, answered all my questions honestly and not only won my business but earned it! Terry’s wife works there now too and I got to witness her with another customer and firsthand, she is great too and I would highly recommend them both! From the moment I introduced myself I felt like we were all old friends and am already recommend them to my friends and family. My husband says I’m continuously disappointed because of my high expectations … thanks for living up to my high expectations Terry, Mrs. Fant and Ferrish Jeep! More