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Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
1,116 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,116 reviews
July 31, 2021
Aiden is an excellent salesman. He worked with me on my trade and delivered my vehicle to me. He also took my trade back. The dealership in general was very easy to with with and answered all my questions. trade and delivered my vehicle to me. He also took my trade back. The dealership in general was very easy to with with and answered all my questions. More
by Tim123
Employees Worked With
Aiden Choi sales,Chris Keller,finance, Kyle Nam, Vinny Choi
July 28, 2021
Cierra is the contact person did a great gob to check everything and make sure they fix everything.She keep me updated every time they finish from each issue . I really recommend her as a contact person everything and make sure they fix everything.She keep me updated every time they finish from each issue . I really recommend her as a contact person . More
by Makram.Fahmy
Employees Worked With
Mark Johnson
July 28, 2021
Excellent experience from the time we arrived to the time we left. Our salesman was waiting by the front door and immediately asked if I needed help. we left. Our salesman was waiting by the front door and immediately asked if I needed help. More
by jlatkins822
Employees Worked With
Basem Saleh
July 26, 2021
Good service for buying a used car. My salesperson, Fefe Njeck made me feel like the only customer that was important and that made me feel good. Njeck made me feel like the only customer that was important and that made me feel good. More
by cavisconage
Employees Worked With
Fefe Njeck
July 22, 2021
Sales Associate Augustine was extremely helpful and knowledgeable. He made my visit very pleasant. I am 100% satisfied with my purchase and their customer service. I cannot recommend him and this deale knowledgeable. He made my visit very pleasant. I am 100% satisfied with my purchase and their customer service. I cannot recommend him and this dealership highly enough! More
by M.H.
Employees Worked With
Augustine Acheampong
July 21, 2021
Honest people who care. Gave great advice. Resolved concerns promptly. Courteous. Maintenance done well without the feeling I was being charged for unnecessary costs. Great concerns promptly. Courteous. Maintenance done well without the feeling I was being charged for unnecessary costs. Great More
by Jmjjmoore
Employees Worked With
Young lady
July 19, 2021
The service I received was friendly and efficient. The service was performed in the quoted time and there were no surprises. Would use them again. service was performed in the quoted time and there were no surprises. Would use them again. More
by lmvalentino2
Employees Worked With
Mark Johnson
July 08, 2021
Poor service need more training to communicate with customer. The time of dropping the car for oil change the lady was not helping but she was not on phone all the time the person who check me out that customer. The time of dropping the car for oil change the lady was not helping but she was not on phone all the time the person who check me out that agent was very helpful. Cleaning of car was poor More
by Zeeshan.gohar
Employees Worked With
Frank Russell, Tai Nguyen, Tim Lee
July 03, 2021
I brought in a new Pacifica Hybrid for warranty work and had a very poor experience. The service department had poor communication and when I went to pick up the car, some work wasn’t even completed even th had a very poor experience. The service department had poor communication and when I went to pick up the car, some work wasn’t even completed even though I was told it was ready. Service paperwork was not completed. The original main issues were resolved through software patches, but somehow the department insisted on doing a 100 mile road test needlessly, even over my concern on this. Sadly, it seems their service foreman found it better to drive someone else’s new car home rather than putting mileage on his own car. More
by Rogerdc78
Employees Worked With
Cierra, Mark Johnson
