
Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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Great experience It has been years since going through the car buying experience and I was dreading it. Based on my towing needs I had settled on either the jeep GC o It has been years since going through the car buying experience and I was dreading it. Based on my towing needs I had settled on either the jeep GC or a Durango. Stacie did a great job with the comparison and didn't use ant pressure tactics whatsoever. I left that day to ponder my decision and leftmknowing I would purchase a vehicle from Stacie. After going through the Truecar process to see what my best price would be the phone calls started rolling in. The other dealers were very aggressive on the phone and that was without even stepping in their showroom. I brought all of the Truecar offers back to Stacie and we found what I was looking for. The experience that I had at Farrish was awesome and unlike any other car buying experience that I have had. They are top notch and don't play the typical games that you may expect. More
Farrish Chrysler Jeep and Dodge Ram (Excellent!!!) If you live in the Washington, D.C. area and are looking for a Jeep product, look no more. Farrish is the place to go and Richard May is the man to w If you live in the Washington, D.C. area and are looking for a Jeep product, look no more. Farrish is the place to go and Richard May is the man to work with! I just purchased my third Jeep product (2015 Cherokee Latitude) from Farrish and Richard. There is always a great selection of vehicles onsite and the prices are beyond competitive. Richard is a pleasure to work with. He's honest and always puts his customer's needs first. Not to mention, he's a genuine expert on the products. Having purchased vehicles from other dealers and sales staff in the past, I can say without a doubt, that Farrish and Richard are the best to work with!!! More
Best Jeep dealership in Northern VA Excellent customer service experience at Farrish Jeep in Fairfax, VA. I had been shopping for a Jeep Grand Cherokee for about 5 months and prior t Excellent customer service experience at Farrish Jeep in Fairfax, VA. I had been shopping for a Jeep Grand Cherokee for about 5 months and prior to going to Farrish Jeep I had been to 3 other local Jeep dealerships a total of about 5 times. When I walked into Farrish Jeep, I had one of the best customer service experiences ever. I can’t tell you how impressed I was with the staff. Our Sales Consultant, Floyd Bui was extremely knowledgeable about EVERY SINGLE feature on the Jeep I was interested in. He took the time to go over all of the features with me prior to me even making a decision to buy. I cant tell you how impressed I was with Floyd’s knowledge, and that he was able to answer every single one of my questions (and I had done A LOT of research). The Sales Manager, Terry Fant was also extremely knowledgeable and took the time to come over and discuss with us in details the price and where we were trying to get at. He was also able to explain it and show us in a way that was simple to understand without pressuring us. Working with Terry and Floyd has been by far the best experience we have ever had at a dealership, and we have owned many cars. The last person we worked with at Farrish Jeep was Nayel Anwar, Finance Consultant. We already had our financing in place through our credit union, and we were out of his office in less than 15 minutes! I can tell you, this has never happened at any dealership, and I ALWAYS have my financing ready. Nayel was very professional, and I told him at the end of the transaction how impressed I was at how quick this step was. I only wish all my buying experiences could be as pleasant and seamless as it was with Farrish Jeep Fairfax, VA. More
Excellent experience Recommended to me by a couple of Jeep owning coworkers.. Had a great first time experience. Was always a Ford person, but had a bad experience with a Recommended to me by a couple of Jeep owning coworkers.. Had a great first time experience. Was always a Ford person, but had a bad experience with a family dealer (of 30 years) and I didn't like the new Explorer body. Farrish was welcoming, friendly, and caring during my whole sales experience. Their recommendation from my coworkers and Google reviews influenced my entire trip to this dealer. More
Top Notch This is my second time dealing with Farrish (first was a 2007 Subaru STI). I traded in my 2012 Dodge Charger SRT-8 which I purchased at Safford in Sp This is my second time dealing with Farrish (first was a 2007 Subaru STI). I traded in my 2012 Dodge Charger SRT-8 which I purchased at Safford in Springfield. I did not have a pleasant time dealing with Safford and found my interactions at Farrish to be far superior. I look very young and dress down often, but they still treated me with seriousness and respect. I was looking for a 2015 Rubicon Hardrock. Nowhere in Northern VA had the exact set up I was looking for. They had the closest ones that matched what I wanted. They could remove some options on the vehicle that I needed. So we opted to build one from scratch. I could have gone to any dealership and had them build me a vehicle, but Debbie and Terry were friendly and helpful so I decided to give Farrish my business. Debbie kept me up to date with all the information as the vehicle was being built. Terry the sales manager also was helpful and honest with regards to pricing. I wouldn't hesitate to recommend Farrish to friends/family. More
Really Great Service What a pleasurable experience! Anthony and Matt were amazing!!!! This is how far buying should be!!!! They are so much friendlier than anyone else!!! What a pleasurable experience! Anthony and Matt were amazing!!!! This is how far buying should be!!!! They are so much friendlier than anyone else!!! Than you!!! More
Worth the trip for satisfaction!! Farrish is located about 1 1/2 hours from my residence. That being said I traveled to a dealer about 45 minutes south of them to look at a well advert Farrish is located about 1 1/2 hours from my residence. That being said I traveled to a dealer about 45 minutes south of them to look at a well advertised deal. When I got to that dealer the vehicle I was going to look at was sold 2 hours prior to my arrival. I received no call or warning. Poor customer service which led me to searching the internet via mobile device for dealers on my way home to try and find a deal. Farrish came up and had advertised some great deals on New vehicles. I made a phone call and spoke to Anthony Williams, which ended up being a GREAT choice. I ended up really wanting the Jeep Wrangler Rubicon they had on the lot but unfortunately could not come to an agreement on price. We played the numbers battle, but I think everyone does this to get the best deal they can. So I had left and continued to look. Anthony kept in contact with me politely over the next two days to see if I had made a purchase and informed me he was still working with management to try and get my deal where I needed it. Anthony is a worker!! If you want a one time attempt and get out, Anthony is not your guy. If you want a worker that's going to hunt for your deal and work on your options to his full extent then he's your guy. After several conversations, options and texts Anthony, his Manager Miguel and I worked a deal!! He understood my financial needs and family situation and he worked his hardest to get me where I needed to be. Once this deal was negotiated the paperwork process was relatively easy, but I will also commend Matt Thompson in Financing. Not your "typical financing guy". Again Matt like Anthony listened to my needs and brainstormed options with me. He was not pushy and "directing" like most finance people I've dealt with. I have bought 7 cars in 12 years so I have sat with several financing personnel. Matt new where I needed to be, gave me several options, and looked up several banks to get me the best option available to take care of me and my family. That's not common. Most push to get their numbers, these guys pushed for me. The Farrish team definitely came through on the deal. It was worth the trip, wait and I am extremely satisfied with my purchase! Thanks again Anthony and Matt! More
New Jeep Wrangler Drove 2 hours to deal with Debbie Hefty. I had a true Internet buying experience!!! We agreed on a purchase price through chat before I even got ther Drove 2 hours to deal with Debbie Hefty. I had a true Internet buying experience!!! We agreed on a purchase price through chat before I even got there. Most dealers want to trap you in there office and the work on a price. Working with Mimi in the finance office was a riot. My dad (77 years old) was the one I was buying the Jeep from and he loved the folks there as well. More
Great experience Mr. Bul made my buying experience pleasurable. He worked very hard to accommodate all of my needs. And was able to deliver most of them, and had goo Mr. Bul made my buying experience pleasurable. He worked very hard to accommodate all of my needs. And was able to deliver most of them, and had good reasons why he couldn't on the few he couldn't. As long as he is at Farrish, I will be his customer. I would recommend him to my friends. More
Easy, efficient purchase and very helpful employees Bought my first car and lance and matt made the process very easy and efficient! I walked away with a car loved with the best price I could have imagi Bought my first car and lance and matt made the process very easy and efficient! I walked away with a car loved with the best price I could have imagined. I highly recommend this dealership to anyone looking for a car and wants the best customer service and deal. More