Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
Filter Reviews by Keyword
By Type
Showing 1,108 reviews
Excellent customer service. Sales representative was professional end very responsive. Highly recommended to everyone who needs a car. Sales representative was professional end very responsive. Highly recommended to everyone who needs a car. More
Amazing ! That was my experience at Farrish of Fairfax. Usually, there's a bit of anxiety with car purchasing. Not this time. From beginning to end, the serv That was my experience at Farrish of Fairfax. Usually, there's a bit of anxiety with car purchasing. Not this time. From beginning to end, the service was amazing. Gus, the salesperson took the time to find what I wanted and literally walked me through the entire process. He is awesome. Jay, finance, was very knowledgeable and understanding. The sales managers were great and even the lot attendant, Valentino went over and beyond. If you are looking for a great auto purchase experience, I recommend Farrish of Fairfax. In my years of experience, no other has come close to reaching their level of professionalism and/ or outstanding customer service. More
Our experience with Aiden Choi at Farrish was great. He was helpful and up beat without being pushy or putting any real pressure to buy. He really exhibited a direct and honest approach that made us fee He was helpful and up beat without being pushy or putting any real pressure to buy. He really exhibited a direct and honest approach that made us feel completely comfortable right away- which Aiden proved by tracking down the perfect Jeep in their inventory for me (and one with features I wasn’t really even aware of initially.) Jay in finance was exceptionally helpful and friendly as well. Great attitude and clearly covered all the financial options. Bottom line- Great Team / Great Deal / Great Vehicle/ Great Experience! More
The Sales Representative Mohammad Kohistami, was superb! Very knowledgeable, courteous, professional, and friendly. No “sold” this car with his in-depth knowledge of all vehicles. He is a definite asset to Very knowledgeable, courteous, professional, and friendly. No “sold” this car with his in-depth knowledge of all vehicles. He is a definite asset to Farris and Chrysler. George Cunningham More
These people couldn't even get me through the door! Fefe was a total joke, he argued with me when I told him he wasn't communicating with me. He told me he didn't know what kind of car I was pricing out...y was a total joke, he argued with me when I told him he wasn't communicating with me. He told me he didn't know what kind of car I was pricing out...yet he referenced it in the email he sent me 10 minutes before. He said I didn't provide him with the information he needed to calculate a possible payment, and I responded with a, "When did you ask me for this?" He wouldn't respond to an email and then email me a few days later and ask, "Are you still interested in 'X' car?" It was awful! In over 20 years of purchasing and leasing cars, this was by far the WORST experience I have EVER had. Then once I told Fefe my concerns, his manager, Kyle, emailed me promising me a simple negotiation about the vehicle. I told him the deal I am considering from another dealer and asked him to see if he can undercut it. CRICKETS!!! He didn't even respond to my email. I am assuming he was Fefe's mentor. I would ABSOLUTELY steer clear of this place. If I am leasing a $50k vehicle, I would expect top notch service. This was like buying a $200 car from some back alley, discount company. Seriously, do yourself a favor and go elsewhere....ANYWHERE!!!! More