
Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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2015 Jeep Wrangler Unlimited (Silver) I want take the opportunity to thank Farrish Jeep for the professionalism and best customer service. I been wanting a Jeep Wrangler Unlimited for the I want take the opportunity to thank Farrish Jeep for the professionalism and best customer service. I been wanting a Jeep Wrangler Unlimited for the past couple of years but not committing myself until this 05/08/2015. I searched on cars.com and found the Wrangler Unlimited I was looking for and within a few minutes I received a an email from Floyd Bui asking when I can come in to take a look at it. No pressure and straight to the point. Thanks to Miguel Zayas, Floyd Bui and Yong Kin for making feel comfortable with the purchase. More
Silver or Mango Tango.... oh my! Found the perfect car on the web site, after touring thru every dealership web site in a 3 state area. While visiting the Farrish site, I found my car Found the perfect car on the web site, after touring thru every dealership web site in a 3 state area. While visiting the Farrish site, I found my car, and a pop up menu got me the best fit for my sales rep. Debbie Hefty was ready with my 2 top choices when we got there and the hardest part of the whole process was deciding whether to get the Mango Tango or the Silver like every other car I've owned. Debbie was patient and stayed with us the whole time. Mimi, our finance expert was great, patient and thorough. My husband and I both would us Debbie Hefty and Farrish again! Thanks ladies! More
Wonderful stress free experience. Debbie Hefty knew exactly what we were looking for and within 10mins we had found our car. I felt no pressure whatsoever like I had been with other d Debbie Hefty knew exactly what we were looking for and within 10mins we had found our car. I felt no pressure whatsoever like I had been with other dealerships. Debbie made our experience stress free and easy. We will be back to buy from her again. More
Great experience, knowledgable salesperson, great price First off, I just wanted to thank all the staff that work there, for making my purchase such a great experience! I found an SRT Challenger, hard to fi First off, I just wanted to thank all the staff that work there, for making my purchase such a great experience! I found an SRT Challenger, hard to find, and I appreciated the willingness to work with me and to give me such a great deal I couldn’t walk away from! I can't say enough nice things about my salesperson Stacie and the manager Terry. It’s refreshing to meet a salesperson such as her who is very knowledgeable about the cars. I did my own research on the car I was interested in, or so I though, but she pointed out things I wasn't aware of. The entire crew there deserves a big “THANK YOU!” for taking care of me on my new car purchase. It was nice for a change to see people who enjoyed doing their jobs. Special thanks to the gentleman that removed my tags and license plate brackets and covers ( in the dark and rain) and transferred them to the new car. He did it just the way I would have and took the extra time and effort to put everything on the new car. Little thing, but a BIG thing that stands out. I took it to work this morning (of course) and the car is beautiful and rides perfectly! More
Most delightful car purchase ever. We can not say enough about what a wonderful experience we had at Farrish dealership. It was great dealing with Stacie because she knows what she is We can not say enough about what a wonderful experience we had at Farrish dealership. It was great dealing with Stacie because she knows what she is talking about and answered any questions without hesitation. She was thorough in explaining to us about the process and the car. I felt like I was in someones home rather than a dealership being offered coffee, soda. Stacie has a great personality and had our interest and concerns above everything. Her knowledge about Dodge brand was amazing. Stacie made this an experience enjoyable to say the least. Dodge sure has a treasure in Stacie. More
Shady/Poor Customer service This place is wonderful before you purchase a vehicle. You get a thousand calls and emails. As soon as you make the purchase their customer service s This place is wonderful before you purchase a vehicle. You get a thousand calls and emails. As soon as you make the purchase their customer service sucks. I sent a warranty cancellation request on 3/17 and was advised it would be processed right away and the check would be received in six weeks. Called warranty company today to check status and the cancellation request was not completed by the dealership... Not surprisingly. More
Outstanding! We just purchased our 2nd Jeep in as many years from Farrish. In both cases I worked directly with Terry Fant, a sales manager, bringing with me our We just purchased our 2nd Jeep in as many years from Farrish. In both cases I worked directly with Terry Fant, a sales manager, bringing with me our Credit Union Car Buying Service price. He not only honored the price but allowed us to factory order our vehicles in the exact configuration we wanted at the Cary Buying Service price. With our second jeep he beat the price by a few hundered dollars. In the end we paid over $2000 under invoice on a factory order! Clearly, Farrish wants to sell cars and would rather sell me a car they don't have on the lot than pressure me into accepting what they do have--very uncommon in new car sales. Further, Farrish kept me well informed of the progress of our orders as they had access to information I did not. The whole experience with both cars was outstanding! We plan to buy our 3rd Jeep from Farrish! More
Best car buying experience anyone could wish for This was the second Jeep we bought in the last 12 months, both from Stacie Wakefield. She didn't become the number one Jeep salesperson in the country This was the second Jeep we bought in the last 12 months, both from Stacie Wakefield. She didn't become the number one Jeep salesperson in the country...twice!! By accident. It was a no nonsense sales experience where we were given fair value for our trade-ins as well as the new Jeeps we bought from Farrish. Stacie is so passionate about Jeeps! It's refreshing to see someon in sales be such an ambassador for the industry. She followed up the days and weeks after our purchases with a personal touch that makes it easy to give her referrals. Jeep and Farish are lucky to have her. Thanks to Terry the Sales Manager as well. Thank you Farrish for two wonderful buying experiences. Sincerely, two happy Wrangler and Grand Cherokee Owners!! More
Great Team at Farrish I had a very pleasant experience with this dealership. My Salesman, Floyd was very knowledgeable about the car and gave me great information. We had a I had a very pleasant experience with this dealership. My Salesman, Floyd was very knowledgeable about the car and gave me great information. We had a little power struggle with the price but overall both parties walked away happy. When it came to financing, I already had a check from my Credit Union...The Finance Manager, Youn was able to beat the rate I had by 1.25% In less than 15 minutes. By the time I was done with Finance my Car was clean and ready to go....the Floyd helped me setup my phone and walk through "my laptop on wheels". Everyone I spoke to even the receptionist was very nice to me and told me how happy they were for me..which made me feel special! If you want to feel special when you buy your car...go to Farrish! More
3rd Great Purchase from Farrish with the Wonderful Stacie This is my third purchase from Farrish, and more specifically my 2nd Jeep purchase. Both times the purchase process was effortless. Stacie and Terry r This is my third purchase from Farrish, and more specifically my 2nd Jeep purchase. Both times the purchase process was effortless. Stacie and Terry respect your time and present a low number without any need to haggle. Farrish also offered a very fair price for my trade. Stacie is very knowledgeable about the Jeep product and takes her time to explain the features and benefits. If you are in the market for a new Jeep, Stacie and Farrish are the way to go! More