Farrish Chrysler Jeep Dodge Ram

Exceptional From beginning to end the process was painless and very expedient. The website was user friendly to identify what was in stock and to be able to buil From beginning to end the process was painless and very expedient. The website was user friendly to identify what was in stock and to be able to build the vehicle needed. The salesman, Wayne Shaffer, picked up on our needs and in layman terms explained options between purchase, lease, terms and variables of etc... After financials submitted, the team worked within a workable schedule to test drive and streamline the signing procedure. During delivery, all options explained and tested. Vehicle was handed over, clean, detailed,fully fueled - obvious that a proper new-car PPI was done. About an hour after pick-up the salesman called with a follow on if we had any questions regarding the performance and options. Two days later the same phone call. Excellent post sales communication. More

Awesome Customer Service I would really like to thank Debbie and Matt for all their help. They were very friendly and patient throughout the process and made sure I left sati I would really like to thank Debbie and Matt for all their help. They were very friendly and patient throughout the process and made sure I left satisfied with my vehicle and my payment. Thank you guys. More

First-time buying made easy It was the first time that my husband and I bought a car and Debby couldn't have made it any easier. She was incredibly helpful in outlining what to l It was the first time that my husband and I bought a car and Debby couldn't have made it any easier. She was incredibly helpful in outlining what to look for; was approachable in a non-sales manner and made us feel very much at ease. She let us test drive the car and dedicated her time solely to us from start to finish. Mimi from financing was also great to deal with. Very professional yet keeping what can be a daunting process on the funny side! We would definitely come back here again and can highly recommend both ladies! More

This Is A Great Place I went to this dealership because the one I went to the night before had my monthly payments too high. Friendly background, this is the first time I b I went to this dealership because the one I went to the night before had my monthly payments too high. Friendly background, this is the first time I bought a car and my first car in my name ever so I know that interest might be high and i need a down payment. They said they couldnt do anything and that the lowest interest they could get me was 13.65% which put my payments at $341. I couldn't afford that so I left the dealership they said they would still try to work on it in the morning and would give me a call. I went home that night back to the drawing board and found the same car at Farrish in Fairfax. I figured lets give it a shot. I was there before 9am when they first opened and met Debbie (make sure you see her). I figured she worked there and we began talking. She took her time, asked me what I was looking to get, didnt try to sell me on anything I didnt want and we went for a test drive. We talked numbers and she brought me over to the finance department. The finance guy came out asked me what i was looking for in monthly payments, went over all the extended warranties, talked financing time, and I told him the interest the other dealership said was the minimum they could get me. 5 minutes late he came back and got me a monthly payment of $271 (i couldnt afford anything higher than $285 and even that is a stretch). He was also able to get me the gap insurance and the highest level extended warranty for this price a month. He also was able to cut the interest rate by more than half to 5.3%. Mind you the other dealership didnt have warranties included. Also they didnt do first payment 45 days from sell, but Farrish was able too. I had such a wonderful experience at this dealership I would recommend it to any and everyone. They are fair, they truly work on your behalf, and they work to get you as much as possible and keep you in your price range. I am sending all my buddies there who need a car or service work done (i saw how they handled people who needed work done on their car (oil changes, tire rotations, estimates on damages etc) I suggest you do the same. Even if you have what might be a good deal still give them a chance to see if they can do better. Make sure you go see Debbie Hefty (trust me you wont be disappointed). Oh fyi...the other dealership called me back the next day (same day I bought the car from Farrish) and said "good news I got you a better deal and in your price range. How does $315 sound?" Sorry but I told you my maximum was $275 that aint in my range. I asked about the interest rate again and they said they werent able to bring it down so they lowered the price of the car they were financing to bring payments down. I asked about certain banks like what was capital one interest how about pnc or Td bank. They said 19%, 15% and td bank wouldnt bid because of my credit score and what not. Here is a secret they dont know: Td bank is the one that gave me the 5.3% interest rate. So yeah go see Debbie and Farrish of Fairfax. More

Good Buying Expereince - Jeep Trailhawk Hash and Fairish was the only dealer that would give me a full quote over the telephone. They provided transparency to the car buying process and Has Hash and Fairish was the only dealer that would give me a full quote over the telephone. They provided transparency to the car buying process and Hash was exceptionally professional and knowledgeable. More

Wrangler purchase Great experience with Farrish on a recent Wrangler purchase. Sales team was very responsive. The price we settled on was better than other dealersh Great experience with Farrish on a recent Wrangler purchase. Sales team was very responsive. The price we settled on was better than other dealerships I spoke with in the area. Hash Mourad in sales and Niles in the business office had me in and out in under two hours. More

Used sales solid The used car sales people were very helpful with my recent purchase. They worked with me to set up a time to see and test drive the vehicle. Then work The used car sales people were very helpful with my recent purchase. They worked with me to set up a time to see and test drive the vehicle. Then worked through the financials with me. The reason for 4 stars is that the finance person was unpleasant and confrontational (maybe it was because it was too early or I had out of state registration concerns). In the end, it was a smooth transaction. More

5 star experience The dealership gave us a great deal. The sales associate was extremely friendly, knowledgable, and hospitable. Will definitely ask for him again when The dealership gave us a great deal. The sales associate was extremely friendly, knowledgable, and hospitable. Will definitely ask for him again when coming back. More

Positive buying experience Purchased our 4th new vehicle in 5 years from farrish. Good overall experience on the first three as evidenced by our returning for a 4th time. Again Purchased our 4th new vehicle in 5 years from farrish. Good overall experience on the first three as evidenced by our returning for a 4th time. Again this was a pleasant buying experience as well. We felt we were treated very well and received a good vehicle at a good price. Both our sales rep and sales manager acted very professionally, knew their business and were honest and open. Excellent overall experience. Do wish the service department would carry Mobil 1 for oil changes! More

Great Buying Experience Purchased used car from Farrish, Sales Rep (Debbie Hefty) was very helpful in handling all details of this purchase, as we live in Maryland approximat Purchased used car from Farrish, Sales Rep (Debbie Hefty) was very helpful in handling all details of this purchase, as we live in Maryland approximately 1 1/2 hours from dealership. She spent lots of time over numerous days on the phone with me answer all my questions and I had a lot. She made sure that everything had been done prior to our arrival. There were no surprises when we arrived, everything was as stated on the phone. We showed up, we test drove the car, and we bought the car. Debbie was very friendly and professional and was great at her job. Matt Thompson, Finance Manager, was very helpful with the financial end of the deal, he got us a great rate, offered some options for additional coverage, finalize all the documents and got us out the door. More