Farrish Chrysler Jeep Dodge Ram

Great sales staff The sales staff was upfront and honest with the pricing of the vehicle and did not play any games. They stuck to the numbers we agreed to prior to my The sales staff was upfront and honest with the pricing of the vehicle and did not play any games. They stuck to the numbers we agreed to prior to my arrival at the dealership. I would definitely buy from this dealership and sales staff again. Aleshia was very helpful with the entire sales process. More

Great Customer Service I was interested in buying a 2010 Hyundai Elantra as I saw that Farrish Jeep, Crysler, and Dodge Ram had it for the right price range I was looking fo I was interested in buying a 2010 Hyundai Elantra as I saw that Farrish Jeep, Crysler, and Dodge Ram had it for the right price range I was looking for. The dealer that took care of me was Debbie Hefty and was extremely professional, caring, and open with me and my mom who was there to help make the decision making a little easier seeing as though when I went to other dealerships in Woodbridge, VA were disappointing and very unprofessional. Debbie treated me like a normal human being, made sure the car was properly taken care of when I bought the vehicle (financed is the word), and never once complained on how long it took to make a sale. Everyone else inside the dealership were also very friendly and energetic to make the sale happen as I will refer anyone I know to that dealership. More

Excellent Farrish was very responsive to my internet sales inquiry. We quickly established an e-nail connect which eventually led to text messaging. My questi Farrish was very responsive to my internet sales inquiry. We quickly established an e-nail connect which eventually led to text messaging. My questions were answered quickly and we didn't waste each others time. If the salesperson didn't have an answer, she quickly got an answer for me. In addition, the process to see the Jeep, receive an appraisal on my trade-in, agree on price, and finance the purchase may have been the fastest I've experienced in any dealership - and I've purchased 53 cars in the past. More

Poor Customer Service Bought a new Wrangler Sahara. The vehicle was not clean when I picked it up. Outside was dirty--inside there were mud covered paper mats. No one showe Bought a new Wrangler Sahara. The vehicle was not clean when I picked it up. Outside was dirty--inside there were mud covered paper mats. No one showed me anything about the vehicles features. I had to go to YOUTUBE to figure out the instrument panel, the 4x4, how to take the top off, etc. The dealership was supposed to take the soft top off. They did not. I had to return and wait for an hour while they did the work. I was supposed to receive canvas bags for my Freedom Panels. I did not. I had to contact the dealership then stop by again to get them. Thought my license plates were being mailed to me. Waited 3 weeks then finally contacted the salesperson. Instead of apologizing or offering to drop them in the mail she sent me back a two line e-mail implying it was my fault. Her e-mail did not address me by name, call me Mr. Ryan or Sir, it read, simply: "You were supposed to come pick them up. They have been here since the 31st." So....my plates had been sitting at the dealership for almost 2 weeks. How I supposed to know they were there is beyond me. No one took 30 seconds to call and say "your'e plates are here." I have tried to be patient and give this place the benefit of the doubt and to his credit, the Sales manager has called to apologize for various hiccups but the small things add up over time. The bottom line is I gave them $33,000 of my hard earned money and they did not pay attention to the small details that make for good customer service. More

amazing first time car buyer!!! The sales team made this experience less stressfull and more rewarding.. my husband and i are really happy. We got all the help we need it through thi The sales team made this experience less stressfull and more rewarding.. my husband and i are really happy. We got all the help we need it through this porocess. The sales team work above expectations.. I will really recommend this dealership. More

Loving my Wrangler Unlimited Sahara Very pleased with my Wrangler. Thank you to the Farrish Staff, who helped make it happen. Great experience overall. Identified what I was looking Very pleased with my Wrangler. Thank you to the Farrish Staff, who helped make it happen. Great experience overall. Identified what I was looking for, finance, etc. all online before I entered the dealership. Although Farrish didn't have a vehicle to match each of the specifications I was looing for, Justin and John located a match and was able to deliver pretty quickly. Overall, Majeed (salesman), Neyel (finance), and the management staff delivered. I am definitely very pleased!!! More

First Jeep Wrangler purchase I had an absolutely fantastic experience purchasing my 2016 Jeep Wrangler Unlimited from the Farrish dealership. I had sent an inquiry in late March c I had an absolutely fantastic experience purchasing my 2016 Jeep Wrangler Unlimited from the Farrish dealership. I had sent an inquiry in late March concerning a Jeep Wrangler I had seen online for a fantastic price. I was quickly responded to by Hash. He was very helpful through my requests over email and phone. I came in and meet him a few other members of the team on 3-31 and was impressed by their fantastic customer service. I will definitely recommend Hash and the entire Farrish team to anyone interested in purchasing a vehicle in the future. More

jeep cherokee purchase we were very pleased with our salesman and the dealership. The time and effort spent with us was very much appreciated and we are happy with our purc we were very pleased with our salesman and the dealership. The time and effort spent with us was very much appreciated and we are happy with our purchase. More

Great Place to buy a car. Wayne Shaffer is the best car salesman I have ever deal with. He didn't try to sell me something I didn't want. He went back to his manger several tim Wayne Shaffer is the best car salesman I have ever deal with. He didn't try to sell me something I didn't want. He went back to his manger several times to get me a good deal. John Grundy was wonderful to work with too. Matt Thompson was also great in helping us finance my Trailhawk and looking for the lowest interest rate. Farrish has the lowest prices around. I would recommend stopping bye and ask for Wayne Shaffer. Plan on driving home in your new car. More

Excellent sales person I have bought many cars over the years - this was by far my best sales experience. Hash is a real pro and a person of his word. His customer service I have bought many cars over the years - this was by far my best sales experience. Hash is a real pro and a person of his word. His customer service was terrific and his promptness and reliability was a real benefit to me. Trust me - he's the sales person you want to ask for. More