Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
Filter Reviews by Keyword
By Type
Showing 1,108 reviews
Car Buying as it should be. My wife and I recently went into this location and purchased a Jeep Grand Cherokee. We were scheduled with Peter Chang who was nothing but knowledgeab My wife and I recently went into this location and purchased a Jeep Grand Cherokee. We were scheduled with Peter Chang who was nothing but knowledgeable and attentive during the entire process. In fact the process was so great from beginning to end, that I decided to purchase another car from Peter 2 weeks later. The experience was just as good as the first time, and Alex in finance was great as well. First rate service and experience. Thank you! More
Peter Chang is one of the most knowledgeable sales people I have ever dealt with when purchasing vehicle. He knew every component and feature of My Jeep Wrangl is one of the most knowledgeable sales people I have ever dealt with when purchasing vehicle. He knew every component and feature of My Jeep Wrangler. His test drive sold me on this purchase. More
Sales/ Manger I had the liking in going back to Farrish Dodge Jeep again to get another vehicle because how the treat me the first time I will always send a friend I had the liking in going back to Farrish Dodge Jeep again to get another vehicle because how the treat me the first time I will always send a friend or family member to Farrish of Fairfax thanks again More
Best car buying experience ever I am not a big fan of some car dealerships that I have used in the past. They have been pushy, focused on commission and, at times, disrespectful. I a I am not a big fan of some car dealerships that I have used in the past. They have been pushy, focused on commission and, at times, disrespectful. I am a female buyer. Meeting Debbie changed all of that. From the moment I walked in, she guided me through a very pleasant and exciting process. While test driving, she made sure I went on the highway as well as the smaller roads in order to get a better feel of the car. When I asked for some things that were different from usual protocol, she listened and did her best to make that happen. Her relationship with her manager was a very comfortable and friendly one that helped put me at ease. Though I have a dealer much closer to home, I will be taking my car to Farrish. Having a good experience made all the difference in the world. More
Smooth and efficient use of my time Aside from not being able to get financing, my experience with Farrish was excellent. Debbie was very pleasant to work with and respectful of our pref Aside from not being able to get financing, my experience with Farrish was excellent. Debbie was very pleasant to work with and respectful of our preferences. The asking price of the car was fair and I do not foresee having any problems with it in the future. Most importantly, our time was used very effectively, as we were not rushed yet the process was fast and smooth. I would recommend not only this dealership, but the saleswoman Debbie Hefty, to my friends and family. More
Excellent experience! We were looking for a specific color Jeep with specific features. We drove to Baltimore to look at one but they weren't willing to deal any more than We were looking for a specific color Jeep with specific features. We drove to Baltimore to look at one but they weren't willing to deal any more than a set discount. We came back home and starting looking. We found what we wanted on Farrish's website. We called and spoke with Wayne Shaffer, told him what we were looking for and asked what kind of price he could give us. We basically made the deal over the phone then drove over to finalize. Relatively quick and painless. I would recommend this dealership if you are in the market for a new(er) vehicle. More
Wonderful experience after a not good one! Peter Chang was amazing! Spent hours at another dealership the day before. He found us the exact vehicle we wanted and brought it in at the price an Peter Chang was amazing! Spent hours at another dealership the day before. He found us the exact vehicle we wanted and brought it in at the price and payments we wanted! Thanks Peter and Farrish# More
Does not return phone calls or work with customers If I could give a 0 rating I would. I ran across a situation with Farrish over a week ago and asked to speak to multiple people. I left a total of 30 If I could give a 0 rating I would. I ran across a situation with Farrish over a week ago and asked to speak to multiple people. I left a total of 30 voicemails throughout 5 days and no one returned my call. I unfortunately am having to write this review to warn people that they will NOT WORK with YOU. Do not purchase a vehicle from hear unless you want to be ignored. More
First class buying experience We really had a fantastic buying experience dealing with Peter Chang and Farrish Jeep. You want a no nonsense, friendly experience buying a car?... c We really had a fantastic buying experience dealing with Peter Chang and Farrish Jeep. You want a no nonsense, friendly experience buying a car?... come here. We had been to another local dealer before coming here and the difference was night and day. Peter did an excellent job explaining the car, and we bought a Cherokee Ltd with the Tech Pkg so there was a lot to explain. He was on time for our appointments and there was little if any waiting around. When it came time to negotiate a price, it was straight forward and we experienced none of things most people dread when buying a car (excessive trips to the manger, long waits, "you're killing us" or "you're being unreasonable" lines). Even the finance guy was straight forward and to the point with no high pressure what-so-ever. Over all, an awesome experience. And did I mention they have what appears to be a very large inventory, as we had 3 different color choices of the exact same car for us to choose from. I'd check them out for sure and my advice would be to ask for Peter. You won't be disappointed. More
Best Price Because the vehicle I wanted couldn't be located anywhere I chose to special order. I sent the details to three dealers and the first did not respond, Because the vehicle I wanted couldn't be located anywhere I chose to special order. I sent the details to three dealers and the first did not respond, while the second was significantly higher. I was very pleased with the price. Only complaint is I heard nothing until the vehicle arrived and it was time to pick up. More