Farrish Chrysler Jeep Dodge Ram

Customer Service Debbie was very professional and knowledgeable. The negotiation process was not prolonged. The business office personnel was also very professional an Debbie was very professional and knowledgeable. The negotiation process was not prolonged. The business office personnel was also very professional and helpful. We would definitely go back to purchase a future vehicle from Debbie. More

Great sale team and support. Farrish was my second and fourth dealer before I purchase the car. It was the second because the first was not at the expected level of communications Farrish was my second and fourth dealer before I purchase the car. It was the second because the first was not at the expected level of communications and it was the fourth because the third tried unprofessional sales approached. Farrish team was professional, supportive, and was willing to work with me from the first minute I entered the show room. The team support continued after the sale with follow on and help in processing the paperwork I missed up. This purchase was the second new car from Farrish and I recommend it to my family and everyone. More

Great Service, Awesome Dealership, Professional Sales Rep. - Peter Chang contacted me after submitting my search through USAA Financial Services. To say the least, I am a retired U.S. Army who has several dif - Peter Chang contacted me after submitting my search through USAA Financial Services. To say the least, I am a retired U.S. Army who has several difficulties dealing with redundancy and unnecessary extra (auto-dealers') activities. Peter was professional, provided me with my exact request and needs and when needed, he provided a measurable and reasonable solution. - That same night, I purchased the car that I wanted, with the color I wanted, with the options that I wanted, and with the price that I wanted. No hassle, no haggling, no long and stretched out interrogation. Peter was a True PROFESSIONAL. I will recommend his service as I would this dealership. More

Great service! When my previous Jeep met an early demise I was in need of a new vehicle, fast. I worked with Julius Gross and he not only helped me find the vehicle When my previous Jeep met an early demise I was in need of a new vehicle, fast. I worked with Julius Gross and he not only helped me find the vehicle I wanted, test drive it, and went over the numbers with me, but also took the time to explain each system and function of it when it came time to pick it up. He and everyone at Farrish CJD made the tricky process a lot easier. Great service!! More

Outstanding sales person In general I don’t like lawyers, realtors and car salesman. I understand their psyche and know what their final goal is, money. Every once in a whi In general I don’t like lawyers, realtors and car salesman. I understand their psyche and know what their final goal is, money. Every once in a while I come across someone special. A person that represents the profession well. I was lucky and fortunate to walk into the dealer when it was closing and meet with Saleswoman Debbi Hefty. I asked about the 300c Chrysler for sale and she was very helpful. She drove the car from another lot and let me look at the vehicle. The dealer was closed and at no time was I rushed. She gave me an impression instantly of someone I could trust. I came back the next day and to test drive and look at the car further. She was straight forward with all information and at no time did I feel any pressure to buy. My wife and kids where with me and they all enjoyed a connection with Debbie. I did purchase the car and would recommend her to anyone in the VA area or elsewhere, because I drove from Jersey to get this car. More

False deal at the end Was mislead at the end with the real figures. Promised one thing however they added additional cost at the end. They already had my vehicle in the auc Was mislead at the end with the real figures. Promised one thing however they added additional cost at the end. They already had my vehicle in the auction before I signed the final paper work. They mis led about finance and cost me several thousand at the end. Very in ethical and never came forth to explain. I am an educated 60 yr old who got swindled. Horrible experience. Sales Director is just a title not a person with integrity and backbone. Did not see this coming. Just an absolute liar Cheeter and week man who is self serving. I am ashamed that I worked with this dealership. I got screwed. My fault. There will be another just don't let it be you. They are liars. More

Excellent Buying Experience An excellent buying experience. Used Car Manager Stan was a pleasure from start to finish. Small paperwork error, but a great car for a good price and An excellent buying experience. Used Car Manager Stan was a pleasure from start to finish. Small paperwork error, but a great car for a good price and a very professional atmosphere. You don't find dealers like this one often, they have a great selection of vehicles for all different prices. Vehicles are clean, inspected, mine came with two keys and a full tank of gas. Impressive for a 9 year old car! Stan answered all our questions and was an absolute pleasure to deal with. I will recommend this dealership to all. More

Katrina is an All-Star Service Advisor I've worked with Katrina for nearly two years at this dealership. She is the best service advisor, bar none, in any industry I've been a customer. She I've worked with Katrina for nearly two years at this dealership. She is the best service advisor, bar none, in any industry I've been a customer. She is professional, sympathetic, and a champion for the customer with extended warranty protections. Farrish has been a good dealership, but Katrina makes them exceptional through her timely communciation and coordination across all parties (rental car, extended warranty company, auto techs). She knows how to make it all work! I trust her completely and strongly recommend that you call up Farrish and request her as your service advisor. More

Excellent service and support I found the perfect car online at Farrish. The follow up communications, support and service were excellent. My sales person Debbie showed me a few ca I found the perfect car online at Farrish. The follow up communications, support and service were excellent. My sales person Debbie showed me a few cars, but she instinctively knew what I needed and helped me get the right car. Plus, she was not a pushover sales person, but genuinely interested in helping me find the right match. More

Pre-Owned Vehicle Purchase The staff in the pre-owned car section are extremely professional and courteous. There was no pressure or "used car lot" sales tactics to close the de The staff in the pre-owned car section are extremely professional and courteous. There was no pressure or "used car lot" sales tactics to close the deal. Debbie is the sales person I worked with and made this one of the best car buying experiences I have had to date. More