Farrish Chrysler Jeep Dodge Ram

Impressed by the ease of purchasing a vehicle. What impressed me the most about working with Tai (and Farrish Jeep in general) was how upfront he was in regard to the discounted price of the vehicl What impressed me the most about working with Tai (and Farrish Jeep in general) was how upfront he was in regard to the discounted price of the vehicle and any additional charges that were included in the price. I received a very fair value for my trade as well. I was able to work with Tai over email in addition to working with him in person (making multiple trips to the dealership unnecessary). He responded quickly to all of my inquiries and ensured I was 100% satisfied prior to leaving the dealership. Great follow-up after the sale, too. More

Very poor customer service Farrish Jeep has the worst customer service as auto dealer in DMV area. I will never recommend anyone to do business with this company. They will pret Farrish Jeep has the worst customer service as auto dealer in DMV area. I will never recommend anyone to do business with this company. They will pretend to be all friendly to you in the beginning but as soon as you sign on your deal they just don't bother to treat you as a customer. Recently I bought a used Jeep from here and still I haven't received my title and still running around to from their finance department about my account status to pay for my auto loan whilst I am still driving with my temporary tag which will expire in days to come. Don't waste your time and money with Farrish. More

Good experience! I recently purchased a used Chrysler T&C from Farrish Chrysler. I enjoyed dealing with my salesperson, Roger Shewmaker. I live 3.5 hours from Farris I recently purchased a used Chrysler T&C from Farrish Chrysler. I enjoyed dealing with my salesperson, Roger Shewmaker. I live 3.5 hours from Farrish Chrysler, and Roger provided timely contacts to address my inquiries remotely and was flexible in setting up an appointment to test drive the vehicle. Upon arrival, Roger addressed the questions my family and I had regarding the vehicle, as well as any questions regarding the purchase process. Upon purchasing the vehicle and making the trip home, Roger also followed up with us to ensure that we were satisfied with our purchase. Overall, Roger's professional attitude and his personal attention to our needs made our buying experience enjoyable! More

Easy and hassel free process My local dealer offered to by my 2015 Challenger R/T Plus Shaker to increase his used car inventory. When it came time to get the car I wanted (which My local dealer offered to by my 2015 Challenger R/T Plus Shaker to increase his used car inventory. When it came time to get the car I wanted (which I found on Farrish's website) they ended the conversation. It just so happened I was working in Winchester VA (4 hour drive from my home). I took a chance and drove the addition 1.25 hours to look at a 2017 Challenger TA. Worked with Rommel and I can say he was extremely easy to work with. Never felt and pressure to make the deal. After a little negotiating for my trade I gladly made the deal. Their prices are outstanding and the staff made you fell valued. Car was detailed and I was out the door. I would gladly make the 5.25 hour drive next time I'm looking for a new vehicle. The dealers in my are can't compete with their pricing. Rome even followed up with a phone call the next day to see how things were going. More

Great place to buy a new Jeep sales person was awesome Awesome sales people Tai and Rommel and Gerry went out of their way to get me in the Jeep Cherokee we wanted to purchase. I drove three and a half hou Awesome sales people Tai and Rommel and Gerry went out of their way to get me in the Jeep Cherokee we wanted to purchase. I drove three and a half hours to to this dealership and it was worth the trip. I got the Best deal ever on a new Jeep. More

No hassles, very friendly and thoughtful Brandon Johnson was my salesman, and he could not have been better to deal with. Kind, efficient, and thoughtful. He even called me several days later Brandon Johnson was my salesman, and he could not have been better to deal with. Kind, efficient, and thoughtful. He even called me several days later because he found the second set of keys for the car I purchased. Just a high-quality guy, proud of his work and eager to be of service. Can't all car salesmen be like Brandon?? More

Awesome! Matt was awesome and very kind and knowledgeable!! I would absolutely recommend Matt and Farrish to everyone!! Also my experience with the finance dep Matt was awesome and very kind and knowledgeable!! I would absolutely recommend Matt and Farrish to everyone!! Also my experience with the finance department was equally as awesome. I believe his name was Brian -- but he was so kind understanding and knowledgeable - even to the point of helping me understand the nuances and end costs of financing. Overall the best dealer experience ever! More

Gave me the experience I was looking for The team at Farrish worked together to ensure my needs were met in buying my new Jeep. All team members were kind, patient, and very trustworthy. They The team at Farrish worked together to ensure my needs were met in buying my new Jeep. All team members were kind, patient, and very trustworthy. They made me feel special and cared for! I would absolutely recommend this dealership! More

Pricing I understand destination charges on vehicles. But looking at the window sticker the destination charge is already listed as part Of the overall price I understand destination charges on vehicles. But looking at the window sticker the destination charge is already listed as part Of the overall price of the vehicle. Why after receiving a price on the vehicle is the destination fee added on again since the price arrived at started with the MSRP where that charge is already listed. also being a returning customer looking to buy another vehicle from Farrish I found it very strange that I walked around the dealership in the showroom and no one asked me anything or approached me for more than 20 minutes. More

Great Customer Service!!! Extremely pleasant car buying experience. I got exact vehicle, exact color and everything. Tai Nguyen was my salesman for a 2016 Jeep Renegade. He wa Extremely pleasant car buying experience. I got exact vehicle, exact color and everything. Tai Nguyen was my salesman for a 2016 Jeep Renegade. He was friendly, extremely polite and very patient during the negotiation process. Also, he took the time and effort in showing us all the in- out of the vehicle. I will refer my friends and family to him. We are very happy with our purchase. This was our best buying experience ever! More