Farrish Chrysler Jeep Dodge Ram

Thank you for everything I’m very happy with the dealership and service person and finance person and Seles person mr frank Russell thank you so much. for everything I’m very happy with the dealership and service person and finance person and Seles person mr frank Russell thank you so much. More

Sold me a bed cover for my truck and it leaks and they won’t refund my money. They say nothing they can do about leak. Did offer to replace with same cover but will have same problem because it doesn’t f won’t refund my money. They say nothing they can do about leak. Did offer to replace with same cover but will have same problem because it doesn’t fit right. They should have told me this when I got it be because that was the reason for getting it so anything I carry wouldn’t get wet. Have had covers on other trucks and never had a problem. Have been a loyal customer but after this will never go back to this dealership again. The manager hadn’t come in so I waited four hours to speak to him and they finally said he was at a meeting. He never showed up so don’t know if they talked to him but they could have told me this earlier without me wasting my time. More

Great Straight forward service Needed an oil change, came in chris took the car from me. Had the car back in an hour and a half. Found a nail in the tire and plugged it. Also alerte Needed an oil change, came in chris took the car from me. Had the car back in an hour and a half. Found a nail in the tire and plugged it. Also alerted me to the rear brakes needing to be changed before next safety inspection. They washed the car for me and I was on my way. The level of attention and service they gave to an oil change was up there. Chris has my business from now on More

Beyond my expectations I currently have two Jeep Wranglers, a 2014 lifted Rubicon JKU with a Ripp Supercharger among other performance modifications and a 2019 lifted Rubico I currently have two Jeep Wranglers, a 2014 lifted Rubicon JKU with a Ripp Supercharger among other performance modifications and a 2019 lifted Rubicon JLU. I recently had the necessity to bring both vehicles to Fairrish Jeep Service. The Supercharged Jeep was throwing an error code regarding cam position timing. I actually had the vehicle at a different Jeep Dealership for an airbag recall, but they flat out refused to work on the vehicle, suggesting that I go with a performance shop. The closest authorized Ripp Supercharged shop is in Burtonsville, Maryland (Adrenaline Offroad). Amazing as this sounds, the owner of Adrenaline Offroad mentioned to me that a former tech of his (Mitch) now works at Farrish and actually arranged with Mitch for me to bring my vehicle into their shop. When I called Farrish to set up an appointment, my service advisor, Chris, was already aware of the circumstances. I dropped my vehicle off with Chris and he introduced me directly to Mitch. Mitch said that he already began researching the problem before even seeing the vehicle. Needless to say, the issue was resolved quickly and without a major blow to the wallet. When the 2019 Rubicon started throwing an axle locker error, I knew exactly who to call. I dropped the vehicle off with Chris (and Farrish) without hesitation. Chris kept me up to date with what the issue was (a connection that must have been stressed during the lift kit install (not done by Farrish). Along with fixing the issue, Chris went above and beyond my expectations and ordered a center console part that was also known to have issues. No one likes to bring their cars in for service, but at least now I feel like I have found a reliable and honest shop. Big thanks to Mitch, Chris and the service team at Farrish! I really appreciate the care and attention they have provided. More

Chris earned 5 stars!!! First, let me just say that Chris was an AMAZING person to work with as we shopped from very far away. He went above and beyond and was honest about e First, let me just say that Chris was an AMAZING person to work with as we shopped from very far away. He went above and beyond and was honest about everything, so definitely 5 stars for him! Second, the dealership in general was only a 4 star experience due to the fact that they would not allow for us to have a copy of the manufacturer invoice, nor a true breakdown of the fees. Chris tried and was told we were not permitted these docs. The destination charge is absolutely ridiculous and without an explanation, it feels as though we’re being double charged. The doc fees amounted to $799- the highest out of ANY dealer in all 7 states we shopped from, and no breakdown as to why. The price overall was outstanding, however, but bc of the lack of transparency from the dealership, my husband decided to buy locally from someone who was willing to show us everything. Chris deserves a promotion and I’ll most definitely refer people to him!! More