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Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
1,108 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,108 reviews
January 28, 2020
Good Dealership I've been buying cars for a while so I'm always prepared before walking into a dealership. I believe your experience will be based on how prepared yo I've been buying cars for a while so I'm always prepared before walking into a dealership. I believe your experience will be based on how prepared you are. My sales guy Mike Maguire knew that upfront and worked with me to get the best deal. I definitely recommend working with Mike. There was a little haggling with management, but it all worked out. I understand that a dealership has to make money just as much as the consumer wants to save money. Financing was a breeze with Matt Thompson. I would buy from here again. More
by ectehsj
Employees Worked With
Mike Maguire, Spencer Colbert, Matt Thompson
January 21, 2020
Michael Oh was great to work with.... Thanks, Michael. Recommend Michael and Farrish Jeep highly. Michael was patient with us while we decided on our purchase. Recommend Michael and Farrish Jeep highly. Michael was patient with us while we decided on our purchase. More
by Valley
Employees Worked With
Michael Oh
January 15, 2020
Easy Out of State Transaction Fefe Njeck was helpful in the leasing of my Dodge Challenger. He was knowledgeable and was able to find the specially equipped car i was looking for. Fefe Njeck was helpful in the leasing of my Dodge Challenger. He was knowledgeable and was able to find the specially equipped car i was looking for. The purchase and delivery process went smoothly. I put a deposit on the credit card, drove down from NY to Fairfax and was out of the dealer in my new Challenger in 1.5 hours. I recommend Fefe and Farrish. He will make your car purchase/lease a pleasant easy experience. More
by vincentmarmorale
Employees Worked With
Fefe Njeck Frankie Cox
January 14, 2020
Chris Puello is the guy to see. He was very knowledgeable and professional. Floyd Bui was excellent as well and fought to get me the financing I needed and professional. Floyd Bui was excellent as well and fought to get me the financing I needed More
by Erichicks717
Employees Worked With
Chris Puello & Floyd Bui 5 Stars
January 02, 2020
Excellent customer service from everyone involved in car buying process. Greeted at the door, informative review of the vehicle, helpful with children and made a lasting impression. Will definitely refer f buying process. Greeted at the door, informative review of the vehicle, helpful with children and made a lasting impression. Will definitely refer friends and family to Farrish More
by Alyson
Employees Worked With
Mauricio, floor manager and financing
October 27, 2019
They do NOT honor the deals they make--even in WRITING. Received a deal in them to buy my car in writing on a Saturday. We went back on the next day, Sunday and they would not honor the deal. They keep co Received a deal in them to buy my car in writing on a Saturday. We went back on the next day, Sunday and they would not honor the deal. They keep coming up with excuses why they cannot honor the deal they put in writing. BOGUS! Do not trust what they say or put in writing. Person on the floor helping us was helpful--received push-back from management. More
by sue rutherford
Employees Worked With
not sure
October 16, 2019
Thank you for everything I’m very happy with the dealership and service person and finance person and Seles person mr frank Russell thank you so much. for everything I’m very happy with the dealership and service person and finance person and Seles person mr frank Russell thank you so much. More
by Meryem64
Employees Worked With
Frank Russell
September 30, 2019
Sold me a bed cover for my truck and it leaks and they won’t refund my money. They say nothing they can do about leak. Did offer to replace with same cover but will have same problem because it doesn’t f won’t refund my money. They say nothing they can do about leak. Did offer to replace with same cover but will have same problem because it doesn’t fit right. They should have told me this when I got it be because that was the reason for getting it so anything I carry wouldn’t get wet. Have had covers on other trucks and never had a problem. Have been a loyal customer but after this will never go back to this dealership again. The manager hadn’t come in so I waited four hours to speak to him and they finally said he was at a meeting. He never showed up so don’t know if they talked to him but they could have told me this earlier without me wasting my time. More
by TFP
September 06, 2019
Buy here by but service elsewhere They had great prices for a new car and made the deal happen. I would have liked to have dealt with a sales manager at some point like other places bu They had great prices for a new car and made the deal happen. I would have liked to have dealt with a sales manager at some point like other places but they did not seem to want to deal with me face to face. Otherwise sales was good. Had to take car in for some service soon afterwards. That was a disaster. They did not realize I was waiting and so they took their time until I checked around the time they promised and they were just starting. The biggest mark of their care for the customer was when I got my brand new car back there was oil all over the driver door, footwell, carpet and dash. I went back in to ask the service manager for something to clean it with. He handed me a rag with something sprayed on it. Other dealerships would have come out to clean it themselves and apologize but not at Farrish. So I cleaned it but I need more cleaner than what they sprayed on the towel and went back in to ask for the whole bottle. Again another opportunity to take an interest and realize this was a good amount of oil but nope. So after cleaning for 10 minutes in the parking lot I returned the spray bottle. No interest. Shows you how much they care. No big deal as I have Fair Oaks and Koons to use for any future service nearby. More
by PacHyVA01
Employees Worked With
Andrew
September 06, 2019
Service you can trust Bought my Jeep Wrangler at Farrish In 2014 and they have performed all my scheduled maintenance. Fair, honest, and efficient service seems to be the Bought my Jeep Wrangler at Farrish In 2014 and they have performed all my scheduled maintenance. Fair, honest, and efficient service seems to be the standard and that has made my service experiences as painless as possible. Keep up the great work! More
by Vikingfan
Employees Worked With
Andrew, Mark
