Farrish Chrysler Jeep Dodge Ram

Basem was great helped us with everything we needed. Went the extra mile and had excellent service gave 100% effort with all questions we had. the extra mile and had excellent service gave 100% effort with all questions we had. More

On Father’s Day I went from having a horrible experience at Koons Ram in Tyson’s, to the best I’ve ever seen. Thank you Farrish, especially to Joshua and Stacy! You both first off, thank you for your gracio at Koons Ram in Tyson’s, to the best I’ve ever seen. Thank you Farrish, especially to Joshua and Stacy! You both first off, thank you for your gracious and kind behavior to my son, and for making the buying process a cinch. No drama, just straight adults, and I’m so thrilled with the Ram pickup I bought from you. A lot of car dealerships have bad reputations. Most of the time it is deserved, because while it’s understandable that this isn’t an easy business field, being mature, professional, and super chill are a rarity. Joshua and Stacy were wonderful, knowledgeable, and I didn’t get even an attempted swindle on my trade in. Instead I got the fair price per KBB, and an extremely competitive price without haggling and dealing with games. There was none of the “what monthly price” or other carnival like nonsense here, instead they had the truck sitting out front upon my arrival. All was done within an hour, and that alone makes it a refreshing breeze, as there’s a reason most Americans don’t like going to a showroom. Character does matter. Joshua and Stacy both followed you with me, to see how things were going with the new ride, and also via email provided me with more user friendly entertainment system guides than what is in the owners manual. If you want to deal with just regular folks, no airs, no games, no drama skip the rest and head over here. I have met the service advisors, a nice group of folks who’ve shown decency and politeness, which is very much appreciated. Here you don’t have to worry about disgruntled idiots, trying to intimidate you through your employer, like Koons did do with my paperwork. Instead you can drive away happy, and I absolutely love this truck and dealership. They made an awful experience into a ray of sunshine, and skip out on the drama found elsewhere, and go here. Thank you Stacy and Joshua, as you both are superb! More

I bought a 2019 Wrangler last year, had a great experience with the sales team as I said back then when I bougt my Jeep. I just had my 15K oil change and check up. Routine stuff but I was treate experience with the sales team as I said back then when I bougt my Jeep. I just had my 15K oil change and check up. Routine stuff but I was treated as if I was the best and most important customer Farrish ever had! The service department is full of great professionals and this time proved to be another highly positive experience with the dealership. Thanks and know I appreciate you. More

What a cluster Set an appointment for a Friday test drive and was urged to make an earlier appointment in the week (less customers, easier to help me). Found time t Set an appointment for a Friday test drive and was urged to make an earlier appointment in the week (less customers, easier to help me). Found time to make an appointment that Monday that they confirmed. Was there promptly five minutes early. Waited 30 minutes before I was even seen (no other customer was in sight) then found out the vehicle wasn't even ready to test drive. Another 30 minutes and I get a chance to test drive it. Was finally given an out the door price 30 minutes later, however it was with caveats (Chrysler financing etc.) So I ask what the APR was, they took my info to do a credit run and 35 minutes later was told to call the Chrysler credit person because I have fraud alert on my account (no problem and understandable) by this time I had to leave and had been on hold for 15 minutes. The salesman wanted me to put money down to reserve the vehicle before I left, I don't do that especially since they hadn't gotten me the APR I had asked to be shown before I proceeded with Chrysler financing and their price. Then the finance guy flags me down as I'm driving away, he told me an unofficial APR in "good faith". I was an hour over the time I could spend there and had to get back to work. On the way back to work I answered appropriate questions on the phone with Chrysler finance and got the alert removed and then I informed the dealership. The salesman called back once again without a firm APR and wanted me to put money down to "hold" the vehicle. No dice. I had scheduled to finish the next day and in "good faith" told them I'd be buying if the APR was as said. After I had gone to sleep I guess I got another call that the vehcile was going to be sold unless I could put down a deposit. Anyways it was told to me they had already sold it when I responded back. That's not the reason for the 1 star. The reason is the poor lack of planning on a scheduled appointment, if they couldn't have stuff ready then make it for another time. The xx antics on price, they know what they will take and that I had said I had financing so why give me an out the door price that has other financing as the caveat. The lack of transparency with credit check and APR (I understand it is a Chrysler thing not a dealership thing, but they could have given me a ball park) and there are approved PenFed dealerships (I had an approved PenFed loan) that give the same monetary discount as the Chrysler loans but this dealership does not participate. More

Joseph Kim and Tai Nguyen are very patient, friendly and helpful , A delightful car purchase experience, Definitely will recommend friend to this dealer! Thumb up helpful , A delightful car purchase experience, Definitely will recommend friend to this dealer! Thumb up More

Fefe was an amazing salesman. He is very knowledgeable about Jeeps and all the options. He helped us find the perfect Jeep with all the options on our list. We recommend him to anyone looking to get a Jee about Jeeps and all the options. He helped us find the perfect Jeep with all the options on our list. We recommend him to anyone looking to get a Jeep! More

Johnny Kinney was excellent to work with. He was always on top of things and answered every question. Will be coming back because of him! on top of things and answered every question. Will be coming back because of him! More

Fantastic! Just wanted to say that Fefe and Dan from Farrish were absolutely awesome to work with. From pre-sales through finalizing my purchase both gentlemen w Just wanted to say that Fefe and Dan from Farrish were absolutely awesome to work with. From pre-sales through finalizing my purchase both gentlemen were nothing but professional and I got a great deal on a like-new 2017 Jeep Patriot. This experience buying from Farrish will certainly not be forgotten. More

Disrespectful to potential customers I guess they're not hurting for business. Been talking to Frank Russell trying to get some info on a car. Finally got him on the phone and asked if t I guess they're not hurting for business. Been talking to Frank Russell trying to get some info on a car. Finally got him on the phone and asked if their finance deal applies to a car I was interested in and first he laughs on the phone at my question, which I didn't think was so funny. He does check and tell me it does apply then says it'll take away the rebates. And basically gives up on our call. Doesn't even try to get my business. Oh well, still looking for the vehicle, but happy to take my business elsewhere where potential customers are appreciated. This is a review on Frank but, when your salespeople are like this, it's pretty much a safe bet that the rest of the organization like that too. More