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Farrish Chrysler Jeep Dodge Ram

Fairfax, VA

4.2
1,108 Reviews

9610 Fairfax Boulevard

Fairfax, VA

22031

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Showing 1,108 reviews

October 06, 2020

Mr. Franklin Roosevelt Russell was most accommodating and also went the extra mile to make sure the vehicle buying process was transparent and stress free. More

by rbm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Russell
September 26, 2020

Offered a loaner car while my car was in shop waiting parts. Work was completed on schedule as promised. Service writer was very professional and kept me informed. More

by Jto631
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
September 05, 2020

Gus was great. Very friendly and knowledgable. Only issue was the process took a little longer than I expected but I will come back for sure. More

by Cold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tai Nguyen
September 03, 2020

The service manager and the service advisor were both familiar with the problem that I was having with my Jeep JL. They described the likely sequence of bulletin compliance and part ordering. Service wa More

by Jd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pembroke Washington
September 01, 2020

I was sold the WRONG CAR, left the lot, had the vehicle for a week, and then got told to give them an additional $10,000 or return the vehicle. The price listed for the vehicle was $42,642 and the vehicle More

by CDJR75385953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Nam
August 30, 2020

I received an unsolicited sales pitch for servicing my truck from Jeff Hanna of Farrish Dodge. I wrote Jeff back asking if their service practices had changed as my last experience was not the best (ende More

by Unhappy With Farrish
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Hanna
Aug 31, 2020 -

Farrish Chrysler Jeep Dodge Ram responded

Mr. Lam, Thank you for bringing this to our attention, our goal is to have excellent communication with anyone that contacts us. We will make sure that our employees are properly trained so we can keep improving. Thank you for your feedback and thank you for your business. Farrish Service team.

August 11, 2020

Basem was great helped us with everything we needed. Went the extra mile and had excellent service gave 100% effort with all questions we had. More

by Taylor
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basem Saleh
July 19, 2020

On Father’s Day I went from having a horrible experience at Koons Ram in Tyson’s, to the best I’ve ever seen. Thank you Farrish, especially to Joshua and Stacy! You both first off, thank you for your gracio More

by mike22030
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy, Joshua
July 11, 2020

I bought a 2019 Wrangler last year, had a great experience with the sales team as I said back then when I bougt my Jeep. I just had my 15K oil change and check up. Routine stuff but I was treate More

by treediff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Johnson
July 07, 2020

What a cluster Set an appointment for a Friday test drive and was urged to make an earlier appointment in the week (less customers, easier to help me). Found time t More

by kcchief_fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mohammad Kohistani, Tim Lee
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