Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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My wife and I came in looking for a new Jeep. We had gotten some prices at another Jeep dealer and Farrish wanted us to come in and talk to them. Boy, am I glad we did. John took care of us from the sta gotten some prices at another Jeep dealer and Farrish wanted us to come in and talk to them. Boy, am I glad we did. John took care of us from the start. From talking about the Jeep to getting us the price we wanted. They also went ot Maryland to pick up the special color I wanted without complaint! 5 Stars for these guys! More
The overall experience was great. John Grundy did not presure the sale. He suggested I shop around and return because he knew he would be able to give me the best deal. I shopped around for two weeks a presure the sale. He suggested I shop around and return because he knew he would be able to give me the best deal. I shopped around for two weeks and test drop several different vehicles, but John was right-I returned. More
I rated my experience buying a new Jeep as 5 points, or the best. My Sales Consultant, Mr.Simon Chu has an exceptional professional level in terms of understanding clients needs, in equilibrating business the best. My Sales Consultant, Mr.Simon Chu has an exceptional professional level in terms of understanding clients needs, in equilibrating business and personal aspects, in knowledge of Jeep vehicles, and in helping the process of buying a new car from the beginning to the end. Ms Kathleen Browm, Finance Associate, helps the process with excellent quality, service and velocity, also at the same time informing the client on each step of the paperwork to ensure customers understanding and agreement. The Dealer Manager is an excellent support for his people, being in touch at the different steps of the buying process. And finally, the car: You can buy a Jeep. Other brands could have similar things, but the design and style of Jeeps have no comparison with any others 4x4 vehicles worldwide. My name is Fernando Salon, and I bought a Grand Cherokee on May 29, 2010. More
I enjoyed my experience buying a new Jeep at Farrish. Simon Chu was excellent. He communicated with me via email as I wanted and was not pushy or overbearing. He helped me choose the right Jeep and eve Simon Chu was excellent. He communicated with me via email as I wanted and was not pushy or overbearing. He helped me choose the right Jeep and even hunted one down for me so I could drive home in my new Jeep that day! Simon was great about following up with me the next day. Kathleen was also a joy, she was friendly and efficient with the trying part of filling out paperwork. My only concern is clearly Farrish is understaffed and working their finance team too hard if I had to wait 4 hours to get to see Kathleen and yet she was still smiling! More
My overall experience at Farrish Chrysler Dodge Jeep was excellent. The sales team was more knowledgeble about the specific vehicles they had on the lot and they were able to answer in-depth questions abou excellent. The sales team was more knowledgeble about the specific vehicles they had on the lot and they were able to answer in-depth questions about the cars. I had done some research on the internet before buying and it was nice to have salespeople who could explain beyond the sticker in the window. More
The staff at Farrish was very friendly. Of note they did not engage in the common high pressure tactics I have seen at other dealerships. John Grundy was especially helpful as our sales rep. He was very p not engage in the common high pressure tactics I have seen at other dealerships. John Grundy was especially helpful as our sales rep. He was very patient and down to earth, spending as much time as we desired to discuss the features on the Challenger, answer our questions and take us on test drives. I definately would highly recommend John Grundy and Farrish to my friends and family. Additionally, I have been extremely happy with my Challenger. More
We were very pleased with our new car purchase from Farrish. They had the Dodge Caravan that we wanted in stock and the 0 % finance sealed the deal. Justin Hoffman e-mailed, inviting us to meet with Farrish. They had the Dodge Caravan that we wanted in stock and the 0 % finance sealed the deal. Justin Hoffman e-mailed, inviting us to meet with Jason, his assistant, who introduced us to John Grundy, our salesman. John was extremely nice, down to earth and friendly. John showed us all about the car, let us take a test drive and then wrote up the sale in a very timely manor. Kathleen Brown, the Finance Associate, was very friendly and efficient too. So far we are very pleased with our new Dodge Caravan and the service we received and would recommend this dealership to others. More
This is my second Jeep purchased from Farrish Dodge/Jeep, and the second time Simon was my sales person. I actually called him to be my sales person! It was great to have Simon remember me and my family. He and the second time Simon was my sales person. I actually called him to be my sales person! It was great to have Simon remember me and my family. He really worked with me to find the new Jeep I wanted and at a great price. You should definitely ask for Simon if you stop in Farrish! Farrish even matched some incentives that another dealer was offering. Everyone at Farrish was helpful, courteous, and best of all NOT pushy! If you’re looking for a new Jeep or Dodge you want to check Farrish out. I will absolutely be back to Farrish for my next vehicle. More
I have wanted to buy a Dodge Challenger since they went into mass production in 2009. I researched the vehicle extensively and knew the prices and options fairly well. When Dodge offerred a 1.9% financing into mass production in 2009. I researched the vehicle extensively and knew the prices and options fairly well. When Dodge offerred a 1.9% financing special incentive I decided to buy one. After talking to a Dodge dealer nearer my home, and getting some unusual price quotes (which conflicted with what Dodge had on their website), I decided to check dealerrater.com. I gave Farrish Dodge a call based on their favorable ratings at this site and connected with John Grundy in the sales department. John Worked very hard to find the vehicle I wanted. He ensured it was prepared for me on my schedule so the transaction was very convenient. The price was competitive and the sales experience was professional and respectful. John made it easy to complete the paper work and credit me with the military discount Dodge is offering active duty and retirees. You can tell a lot about any organization by the demeanor of the staff and the cleanliness of the work place. I was impressed with this dealership and would buy from them again. The experience was simple, straightforward and without problems. If you're considering a new Dodge vehicle you'll be well satisfied with John Grundy's service at Farrish Dodge. More
Everyone was very friendly. Simon Chu was very helpful as well as Justin (manager) and Ash (finance). They made purchasing a new car very easy. I actually have recommended two people to Farrish that are as well as Justin (manager) and Ash (finance). They made purchasing a new car very easy. I actually have recommended two people to Farrish that are currently in the market for new Jeep Wranglers. Hopefully they will have the same pleasant car buying experience that I had. Wesley Hornberger More