Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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Purchased a used 2008 Jeep Grand Cherokee from Artie. He is personable and gets the job done. The sales process was smooth with no surprises. The Jeep had a few minor issues, parts were ordered and repair is personable and gets the job done. The sales process was smooth with no surprises. The Jeep had a few minor issues, parts were ordered and repairs were taken care of immediately....at no charge. Great staff all around. Thanks! More
From requesting an e-price online through setting up an appointment and getting exactly the vehicle I wanted at a very good price, everything about my recent purchase of a new 2010 Jeep Wrangler went very appointment and getting exactly the vehicle I wanted at a very good price, everything about my recent purchase of a new 2010 Jeep Wrangler went very smoothly. They give you a straight price, they are not pushy and they are very accomodating. I had some accessories installed before pickup and it all went smoothly. I have no complaints about this dealer or this deal and I am now enjoying my new jeep. I would recommend them if you are in the market for a new Jeep. More
My husband and I recently bought a 2010 Jeep Patriot from this dealership. We had such a great experience! John showed us the cars we were interested in, we went for a test drive, and then he gave my husband this dealership. We had such a great experience! John showed us the cars we were interested in, we went for a test drive, and then he gave my husband and me time alone to discuss. We decided we wanted the car and didn't even have to haggle for the price we wanted! John was very friendly and helpful. Kathleen in the finance department was very nice and she didn't pressure us to buy an extras for our vehicle. Once we left, we were so happy; we couldn't believe what a wonderful experience we had. I certainly would recommend this dealership and have to my co-workers! More
Miguel Zayas was a pleasure to work with while searching for a new car. He was not pushy like other salesman we have come across. He always emailed us to touch base to ask if we had any other questions and for a new car. He was not pushy like other salesman we have come across. He always emailed us to touch base to ask if we had any other questions and if he could help us further. Once we were ready to buy we went directly back to the Farrish Dealership to do buisness with only him. It was a great experience to work with him not like any other car dealership I have been to before. We worked with Miguel while purchasing the vehicle but he also worked with us by compromising with our final price. When I am ready to buy a new Jeep or any other vehicle I will definitely come back to Farrish to deal with Miguel. I would also highly recommend him to others. We had a great experience with most of the staff execpt for the financial department. Everything was going great until we made it here. We were happy with the rate and ready to go but Ashkan Soroushi was the complete opposite of Miguel. He asked us 7 times to make sure we were going to say "No!!" again to the maintenece program offer that the dealership is offering. He wasted 45 minutes of our time by asking the SAME question and trying to expain the same concept to us again and again. He was very abrasive and almost made us walk away from buying the vehicle at the very end. He also tried to argue with us saying that the program was a fantastic deal just becuase we said no---we never said it wasn't but we were not interested. I suggest replacing him with someone more like Miguel becuase you may end up losing some business down the road especially if we had to come back to him!! We would go to a different dealership first before having to go through the same experience with him all over again. More
Simon was very helpful and friendly. He also really knew his product and got us an amazing deal on a new 2010 Jeep Grand Cherokee. He was very personable, making our buying experience amazing. We reccomend his product and got us an amazing deal on a new 2010 Jeep Grand Cherokee. He was very personable, making our buying experience amazing. We reccomend Farrish Jeep to anyone looking for a new car More
Once I submitted an inquiry regarding a Jeep Wranger online John Contacted me and I was able to complete the entire buying process including negotiating a great price via e-mail which was very convenien online John Contacted me and I was able to complete the entire buying process including negotiating a great price via e-mail which was very convenient. John was very responsive and provided complete responses to my questions. We were also able to order exactly what I wanted when ordering for the 2010 model year was at its end. More
My wife and I came in looking for a new Jeep. We had gotten some prices at another Jeep dealer and Farrish wanted us to come in and talk to them. Boy, am I glad we did. John took care of us from the sta gotten some prices at another Jeep dealer and Farrish wanted us to come in and talk to them. Boy, am I glad we did. John took care of us from the start. From talking about the Jeep to getting us the price we wanted. They also went ot Maryland to pick up the special color I wanted without complaint! 5 Stars for these guys! More
I rated my experience buying a new Jeep as 5 points, or the best. My Sales Consultant, Mr.Simon Chu has an exceptional professional level in terms of understanding clients needs, in equilibrating business the best. My Sales Consultant, Mr.Simon Chu has an exceptional professional level in terms of understanding clients needs, in equilibrating business and personal aspects, in knowledge of Jeep vehicles, and in helping the process of buying a new car from the beginning to the end. Ms Kathleen Browm, Finance Associate, helps the process with excellent quality, service and velocity, also at the same time informing the client on each step of the paperwork to ensure customers understanding and agreement. The Dealer Manager is an excellent support for his people, being in touch at the different steps of the buying process. And finally, the car: You can buy a Jeep. Other brands could have similar things, but the design and style of Jeeps have no comparison with any others 4x4 vehicles worldwide. My name is Fernando Salon, and I bought a Grand Cherokee on May 29, 2010. More
The overall experience was great. John Grundy did not presure the sale. He suggested I shop around and return because he knew he would be able to give me the best deal. I shopped around for two weeks a presure the sale. He suggested I shop around and return because he knew he would be able to give me the best deal. I shopped around for two weeks and test drop several different vehicles, but John was right-I returned. More
I enjoyed my experience buying a new Jeep at Farrish. Simon Chu was excellent. He communicated with me via email as I wanted and was not pushy or overbearing. He helped me choose the right Jeep and eve Simon Chu was excellent. He communicated with me via email as I wanted and was not pushy or overbearing. He helped me choose the right Jeep and even hunted one down for me so I could drive home in my new Jeep that day! Simon was great about following up with me the next day. Kathleen was also a joy, she was friendly and efficient with the trying part of filling out paperwork. My only concern is clearly Farrish is understaffed and working their finance team too hard if I had to wait 4 hours to get to see Kathleen and yet she was still smiling! More