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Farrish Chrysler Jeep Dodge Ram
Fairfax, VA
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Great job overall. I placed a factory order for a 2011 Jeep Grand Cherokee. It took longer than both I and the dealer anticipated, and I wish they could have done a better job in communicating the reason Jeep Grand Cherokee. It took longer than both I and the dealer anticipated, and I wish they could have done a better job in communicating the reasons for the delays, but I understand they may not have had all the details themselves. Willing to work with you on price and able to do so based on their volume of sales. I was pleased with the experience. More
Very happy with the service provided, things were explained by John very well and he was a pleasure to deal with.They took the time to show me the vehicle options and what would best suit my needs.Re explained by John very well and he was a pleasure to deal with.They took the time to show me the vehicle options and what would best suit my needs.Responsive and honest. I would recommend them to others. More
John was very helpful. I did not feel pressured at all. He worked with me through picking out the vehicle that I wanted and did everything he could to give me a great deal. I am not accustomed to going to He worked with me through picking out the vehicle that I wanted and did everything he could to give me a great deal. I am not accustomed to going to a dealership and not being hasseled to buy something right now. But at Farrish and with John I felt that I could take my time to make the right decision. I never heard any there say what would it take to get you to buy the vehicle today. A true customer first, no hassle sales experiance. More
I have bought at least 6 Jeeps from your dealership and my purchase of the 2011 Jeep Grand Cherokee Overland was by far the BEST EXPERIENCE that I've had. JASON BAKER was unbelievable, keeping me inform my purchase of the 2011 Jeep Grand Cherokee Overland was by far the BEST EXPERIENCE that I've had. JASON BAKER was unbelievable, keeping me informed, and helping make this purchase, with trading in my 2008 Jeep Gr Ch, easy and just GREAT. Simon Chu was also very friendly and helpful. Jason Baker is a credit and a huge asset to your organization with his knowledge of the product and his customer relationship. I have referred many people to Farrish who've bought cars and will continue to do so, keep up the good work!! More
Our whole experience in dealing with Farrish was a positive experience from begining to end. We found Mr Chu very knowledgable about the car that we were considering purchasing, he was also very cou positive experience from begining to end. We found Mr Chu very knowledgable about the car that we were considering purchasing, he was also very courteous and friendly and answered all our questions about the car to our satisfaction. The fact that the dealership had the car that we wanted in their inventory was a huge plus. Also the fact that they also dealt in used cars and so were able to give us a quote on our trade in all at the same time was a huge time saver for us. We would have no hesitation in recommending either the dealer or the car to others and in fact already have. We would also use the dealership again in the future when considering buying another car. Thankyou for making our car buying experience easy and efficient. More
Simon was VERY knowlegeable about the vehicle as well as the finance options. He followed through on EVERY request and was genuuinely eager to make sure my wife and I were given the attentin we needed. He the finance options. He followed through on EVERY request and was genuuinely eager to make sure my wife and I were given the attentin we needed. He is a great asset to the Farish team. He made the experience an enjoyable one. More
Received my e-price on 8/16/10 on a 2010 Caliber.. I had my print out, and checked the computer when Simon walked away to look at my trade (Simon was good, don't get me wrong) but not impressed that I was q my print out, and checked the computer when Simon walked away to look at my trade (Simon was good, don't get me wrong) but not impressed that I was quoted "last months" price according to Jason Baker, Manager and my caliber was suddenly $1,000 more than the e-price. Of course, don't forget the caveat on the e-price that there are errors, but please, preach to someone else, it's inexcusable to try to "earn" my business by quoting a price from last month that's $1000 less and it's well into the middle of the month AND not review the prices and bring it to my attention from the get go. Needless to say, regardless, the price seems reasonable, but please Farrish Dodge, don't try to pull a fast one one me. YOU need to review what you or excuse me "the computer" generates when your potential customers email/show up at your showroom. More
Shane was great in working with me and making sure I got everything I wanted in my jeep. He was very thorough in explaining about the jeep and he provided fantastic customer service during the purchase of m everything I wanted in my jeep. He was very thorough in explaining about the jeep and he provided fantastic customer service during the purchase of my new car and through the first service. I would highly recommend Shane and the dealership. More
Simon was fantastic. He took the time to explain everything about the vehicle thoroughly, take us on a wonderful test drive and work with us to make the deal happen, even when the customer (thats me everything about the vehicle thoroughly, take us on a wonderful test drive and work with us to make the deal happen, even when the customer (thats me) was difficult. Simon went the extra mile to work with his sales management (Justin Hoffman) to make sure that we got the very best deal on the vehicle. Due to the professionalism, helpfullness and overall value for the vehicle, we decided to buy. More
Had a very positive experience working with Simon. Would strongly recommend Simon to others. Was very courteous, knowledgable and helpful. He had the car ready for me to test drive upon arrival and was th strongly recommend Simon to others. Was very courteous, knowledgable and helpful. He had the car ready for me to test drive upon arrival and was thorough on explaining car's features. Made the purchase easy and assisted me in getting the new car home. More