Faricy Kia

A true team environment with stellar customer service! Bre, Jason, Josh, and Lois were all just awesome to work with! We bought a used car and the whole time they were straight forward, patient, and went w Bre, Jason, Josh, and Lois were all just awesome to work with! We bought a used car and the whole time they were straight forward, patient, and went way above and beyond! I would recommend them to any one, whether you want to buy a new Kia or a different used vehicle you will get the same experience. They were patient with us and our son and their entire team was just so friendly, not your typical dealer atmosphere! More

Dealer provided false Carfax report. Dealership sold us a 2012 dodge durango at a premium price and now 3 months later the white paint is flaking off showing, surprise a black door, appar Dealership sold us a 2012 dodge durango at a premium price and now 3 months later the white paint is flaking off showing, surprise a black door, apparently this durango crew was in a wreck and sold at an auction in Texas of which Peak Kia bought the vehicle and fixed it in their auto body shop doing a crappy job, the paint is flaking off the passenger front door, the rear tailgate and rear passenger quarter panel. What kind of wreck required all of this? A rollover? A bad t bone? They showed a clean carfax also but that doesn't matter when they are the ones doing a crappy repair and not even reporting the repair. More

Beyond the Extra Mile!!!!! Heather, Jason, Jeff and the entire team @ Peak Kia have worked not stop on getting me the SUV I want, at the absolute best price. My circumstances ar Heather, Jason, Jeff and the entire team @ Peak Kia have worked not stop on getting me the SUV I want, at the absolute best price. My circumstances are not easy to work with, and they have not stopped working for me. We already own a Sportage and absolutely love it. This is a dealership that truly cares about the customer, not just the sale. They have stayed with me until 11:00pm at night, and picked right back up the next morning. They have a large inventory of new and immaculate used vehicles. I have truly found a dealership that I will work with for life! Last but not least they are amazing if you have children in tow, coloring books, snacks and amazing interaction with them as well. Whether you are a millionaire, or not, you are treated like a million bucks!! The entire staff is fantastic! More

Outstanding Customer Service Peak Kia Chapel Hills was an absolute pleasure to work with! Back in October we had to buy a car for our teenage daughter, we went to several dealers Peak Kia Chapel Hills was an absolute pleasure to work with! Back in October we had to buy a car for our teenage daughter, we went to several dealerships, but ultimately the best deal was at Peak, we walked out of there with a beautiful 2015 Optima! They had such outstanding customer service and gave us such a great experience that we just went back 4 months later to buy a 2016 Sorento. Just to do due diligence we still shopped around to make sure it was going to be the best deal, and without a doubt it was. They gave me the most for my trade, and I was able to buy a fully loaded Sorento for an incredible price. Both transactions were completely seamless, each took less than 2 hrs (which is practically unheard of at a car dealership), and the follow up after from both sales and service (to schedule my first oil change) has been spot on! I HIGHLY recommend them! They have built a team that has figured out how to make "car buying" an exciting (and painless) experience for the customer. More

Good experience until you sign the paperwork! I leased a car through peak kia chapel hills about 7 months ago and they were truly helpful with the whole process. After the deal was done, I was so I leased a car through peak kia chapel hills about 7 months ago and they were truly helpful with the whole process. After the deal was done, I was so pleased I referred a coworker who ended up getting the same exact car i did. I sat through the whole process with her to guarantee that she would get as much help as I did in which she received. They informed me that I would receive a referral commission for helping them out in 6-8 weeks. I let 3 months go by before I contacted them regarding if the check was sent out or not. I had to leave a message with the front staff who said I would get a return call. I let another 3 weeks go by and ended up repeating this process two more times and still no response. I then called a 4th time and demanded to remain on the line until they get an answer, which I got a response from management "that it's too late to do anything about it now." I finally ended up writing an email to their website with my complaint to try to get in touch with someone and I ended up receiving an email from the internet salesman stating that he has noticed my "interest" in a car they had and he would like to help me with it. Obviously they do not read the emails that customers send to them, but instead reply with an auto generated email. I then contacted him, who said he would pass along a message to their accountant to look into it and I should receive a call and still no response. So I tried another method by leaving a voicemail on the accountants line and once again, still NO response! With this experience and lack of communication, I will NEVER do business with peak kia chapel hills again! More

Beware of the total cost If there is one thing I can't stand when I am doing business it would be having two different numbers. So I specifically asked my wife to get an exac If there is one thing I can't stand when I am doing business it would be having two different numbers. So I specifically asked my wife to get an exact amount as we did most of our dealings over the phone. The price came in at $26,998 out the door the text said. Well you can imagine how upset I was when the actual out the door price was $27,735. Almost $1,000 higher than quoted. But I guess if i want to drive down to Colorado Springs from Breckenridge I can have a free oil change!!! That seems like a fair deal. Everyone was very cordial at the dealership but that doesn't make up for false numbers. More

Amazing experience I do not like car shopping or car sales men. I have been looking at cars for 3 months and been to tons of car dealerships. I was referred to go to Pea I do not like car shopping or car sales men. I have been looking at cars for 3 months and been to tons of car dealerships. I was referred to go to Peak Kia and what an amazing experience. I worked with Bre Krone and Jason Pachon, they were amazing. The best exprience no pressure showed me a vehicle with everything I was wanting and went above and beyond to help me get the car of my choice. On our test drive they did not rush me and Bre was wonderful with my 10 an 7 year old child. They asked a million questions during the test drive and she was friendly and wonderful with them. Jason made sure I would not settle for anything less then what I wanted. The waiting room is child friendly and Jeremiah in the financing was very helpful as well. I would only recommend Peak Kia in Chapel Hills area to everyone I know. The all around best of the best experience!!!! More

Highly recommend this Dealer We live in Pueblo and so far we've bought 3 cars from this dealership in CO Springs! Their customer service is one of the best we've seen. They are no We live in Pueblo and so far we've bought 3 cars from this dealership in CO Springs! Their customer service is one of the best we've seen. They are not a bunch of pushy salesman. They're people who want to help you pick the right vehicle that suits your needs and budget! Thank you Brian Kretz for helping us! More

Jerry After going to 2 other dealerships I've never felt more comfortable than I have here. I went in just to find out if a different vehicle would even be After going to 2 other dealerships I've never felt more comfortable than I have here. I went in just to find out if a different vehicle would even be possible since I wasn't working with good credit or much of a budget (since I was told previously it wouldn't be possible). I was emotional and called home to Ohio at least 10 times but they were patient with me the whole 4 hours I was there. And the financial guy pushed for me to get the numbers I needed. Best service I've had anywhere in a long time. Jerry made me feel like I was talking to my own Dad while dealing with all my questions and just getting to know me. I can't say thank you enough for all the genuinely great care I was in. It was truly because of the person that I left with a vehicle that same day. :) More