Faricy Automotive

Sales person Katie was great. Discussed costs in detail and showed me all information on the vehicle I purchased. Finance person Tony did not review the sales figures just showe Discussed costs in detail and showed me all information on the vehicle I purchased. Finance person Tony did not review the sales figures just showed total and marked where I was to sign. Charged me for 2 items that I had declined to purchase. Hoping to get this resolved soon More

Service Administrator Patty Blue was great. We were traveling through Colorado and ruined a tire and the spare was not safe for a tow vehicle. After trying two tire places in Salida we stoppe We were traveling through Colorado and ruined a tire and the spare was not safe for a tow vehicle. After trying two tire places in Salida we stopped at the dealership and Patty not only located the odd size tires, suggested some lunch options and squeezed us in, sent us a text to let us know when it was complete and got us back on the road that afternoon. Great representation of the dealership. More

Don't go to this dealership here in Salida, Colorado they won't get back to you if you want to reschedule your appointment to test drive a car i been trying to since last wednesday won't get back to you if you want to reschedule your appointment to test drive a car i been trying to since last wednesday More

In addition to writing a review, I ran an AI search to see if others were having the same terrible experience I was. Surprise surprise...... I asked what the common complaints were: 1) Poor service de see if others were having the same terrible experience I was. Surprise surprise...... I asked what the common complaints were: 1) Poor service department experience: Customers have reported issues with the service department, describing them as dishonest and failing to follow through on promises. 2) Lack of timely assistance: A recent review mentioned that when a customer's 2024 Jeep Wrangler had power steering issues, the dealership couldn't look at it until a month later and refused to cover towing costs. 3) Unfair treatment of non-local customers: One customer reported that the service advisor suggested they should have bought the vehicle from their dealership to receive better treatment. 4) Communication problems: Some reviews indicate issues with follow-through and communication, particularly in the service department. ----------- Basically we felt tricked into an insanely priced over servicing. When I called them after seeing the quote and said "STOP WORK"- he said "well you already signed the agreement so we won't be stopping". This is the 2nd time they screwed us. The first was when we bought a used car and they never TOLD us- maybe it was buried in text in one of the zillion pages of agreement- that there was only ONE key. Oh, we found that out as they handed us the one fob. I asked where the 2nd was. "Oh we never had that when we bought it". So guess who got to pay $400+ for a backup key? And then they lost it internally- took a month to get it. Unbelievable 'business'. Their only saving grace is they are the monopoly here. We need some competition in the valley. More

On October 7th my wife’s 2024 Jeep Wrangler, with 4300 miles on it had the power steering stop working, with a dash warning that there was a transmission issue. We called the Faricy Boys in Salida to see miles on it had the power steering stop working, with a dash warning that there was a transmission issue. We called the Faricy Boys in Salida to see about getting it taken care of. We were informed that since we did not purchase an extended warranty, towing would not be covered, and they could not look at it until November, unless something opened up sooner. I asked for the contact information of the Regional Jeep Representative, but was told that “someone” would call me back. While we were making arrangements with AAA to have it towed, the service advisor called me back and told me that the service manager said that if we had purchased the Jeep at their dealership, they would have made sure we were taken care of. He also suggested that we take it back to the dealership where we bought it. Needless to say, we will never go back to The Faricy Boys. For the record, we did try to buy this Jeep from the Faricy Boys, but they did not have anything available and did not seem interested in locating one for us. We ended up purchasing it out of state. More

Service is a bunch of liars will tell you anything you want to hear and not follow through with any of it. want to hear and not follow through with any of it. More

I've have been after a new Maverick for awhile now. Because of their popularity, that alone was a challenge. Market issues, allocations and parts shortages made the hunt more difficult. Despite those f Because of their popularity, that alone was a challenge. Market issues, allocations and parts shortages made the hunt more difficult. Despite those frustrations Jasmine Witmer-Bryon went beyond my expectations, and was able to substitute an almost identical truck for the one I'd ordered and was delayed in production due to parts shortages. I appreciate her working with me very much! Mark Milligan in financing was friendly and knowledgeable, and explains extended warranty benefits, etc. thoroughly without pushing additional purchases. A shout out for that. I'm glad I don't purchase new vehicles every day or even every decade, but Jasmine and Mark helped make it an efficient and painless experience. More

Terrible experience with the service department I hope no one uses them and goes through that. one uses them and goes through that. More

Leo in sales and Mark in finance were wonderful with our purchase of a used vehicle. Actually made it a fun and pleasant experience. Leo had exceptional knowledge of the used vehicle which was very helpful purchase of a used vehicle. Actually made it a fun and pleasant experience. Leo had exceptional knowledge of the used vehicle which was very helpful. Both Leo and Mark were very friendly and courteous. More