Family Trucks and Vans

Great experience Buying a car here was a neat experience. Jesus was of great help, his knowledge was helpful and the no haggle approach made it a lot easier to make d Buying a car here was a neat experience. Jesus was of great help, his knowledge was helpful and the no haggle approach made it a lot easier to make decisions. The whole staff was friendly and approachable. I would definitely recommend this place. More

Rafael is the man you wanna see!! I recently went out to family trucks and vans and tried to purchase another Ram 1500.. He helped me reach a payment that I felt comfortable with as we I recently went out to family trucks and vans and tried to purchase another Ram 1500.. He helped me reach a payment that I felt comfortable with as well as down payment being really low other dealers asked me for 4500-5000 down. Even though I didn't purchase there wasn't any pressure I felt comfortable. I would recommend Family trucks and vans to friends and family. But you have to see Rafa they have a amazing selection of Trucks! And SUVs!!!!! Check them out. More

Great service Family Trucks and Vans as a very good service the Salesman treated me with respect he show me that he was willing to find me the automobile that I wan Family Trucks and Vans as a very good service the Salesman treated me with respect he show me that he was willing to find me the automobile that I wanted according to my needs, he did his job fast and very responsive about my questions. I definitely recommend "Jesus Hernandez" he is a very kind salesman and makes it possible for the costumer to have an excellent experience. The process to buy my car was fast. Thank you Jesus H. More

Best experience I've EVER had! Experienced, honest and trust Call them by name with a great shake of hands! Hands down, the best! FTV goes the distance on every aspect of personal and business relationships! Tha Call them by name with a great shake of hands! Hands down, the best! FTV goes the distance on every aspect of personal and business relationships! Thank you Bobby, Nacho, Juan and Josh for all of their integrity! This place goes above and and beyond! More

Truck purchase went in to purchase a truck. Alberto and the staff were very helpful, knowledgeable and professional. Alberto answered any question I had about the tr went in to purchase a truck. Alberto and the staff were very helpful, knowledgeable and professional. Alberto answered any question I had about the truck I was purchasing and was very knowledgeable about the truck. He did not pressure me to buy like other car salesmen do. I would highly recommend this dealer to anyone. More

Esxelente amabilidad Es un exelente lugar para ir a buscar tu nuevo carro te atienden delo mejor son muy amables..selos recomiendo bayan a este lugar y saldran con su nuev Es un exelente lugar para ir a buscar tu nuevo carro te atienden delo mejor son muy amables..selos recomiendo bayan a este lugar y saldran con su nueva troca More

Great customer service Luis was so much help with the purchase of my first car , I was so impressed with his great customer service that I just came back for my second truck Luis was so much help with the purchase of my first car , I was so impressed with his great customer service that I just came back for my second truck they have a wide selection of vehicles and great pricing. I would definitely recommend them . More

Warranty scam. Added a 2k warranty without my knowledge or p Purchased a 2014 f150 fx4 5.0 from here on the 20th of Nov for the list of $25k. Sign in online on the 20th of Dec to make my first payment and notice Purchased a 2014 f150 fx4 5.0 from here on the 20th of Nov for the list of $25k. Sign in online on the 20th of Dec to make my first payment and notice that that principal balance is $28350. After calling and talking to the financier, they inform me that a 2k warranty has been added to the principal balance and I must cancel within 30 days (1 day left). After some deliberation and consideration from Aldo, one of the finance managers, I was relieved to see that they made it right and submitted a cancellation to Wells, who will be deducting the $2000 from the principal balance. Thank you for having integrity and doing the right thing in the face of one very upset customer. More

Roman is the best Roman was very knowledgeable and helpful. Paperwork took forever and then some. Rest of staff not couurteous too busy runni g around. Still a good Roman was very knowledgeable and helpful. Paperwork took forever and then some. Rest of staff not couurteous too busy runni g around. Still a good selection of cars made it worthwile. More

terrible. Terrible dealership, we went in on a recommendation telling them that we were expecting a baby in a month and needed a reliable truck was told the ve Terrible dealership, we went in on a recommendation telling them that we were expecting a baby in a month and needed a reliable truck was told the vehicles are inspected and reliable. We Had the truck back in the dealership repair shop 3 times in less than a month. First time was engine light on and a leaking windshield they fixed the check engine light then put silicone on the windshield. I decided to call a windshield repair expert to look at it as the leak was not fixed they needed to replace the windshield as just putting silicone on it only let dirt and water in and could not ever be properly repaired after that, i was told the truck was sold as is and they couldnt do anything else without payment. Second time was another check engine light that was repaired. Third time was after the transfer case went out on the highway i really didn't want to take it back to there questionable repair shop but the trash warranty they offer only allows you to take the vehicle in for repair to a shop of your choice if you are 50 miles away or further otherwise you have no choice but the dealer. after a few days was told the truck was fixed they just needed to test drive it was called back and told that now the drive shaft was bad and the warranty didn't cover it and it would cost $400 I told them to put it back together and I will come pick it up. After taking my truck to a reputable mechanic I was told the truth that the drive shaft on the the 2004 truck was actually for a 1999 therfore going over 60mph caused the brake in the transfer case. Family trucks and vans was about to charge me to put the wrong part on again and just wait until the same thing happened so I would have to take it back to them for more repairs. CROOKS! I WILL GO OUT OF MY WAY TO RECOMMEND PEOPLE NEVER DO BUSINESS WITH THEM. Wish I could give them 0 stars Stay away!!!!! More