Family Trucks and Vans

They stepped up to the plate and made it right. I recently purchased a 2011 KIA Sorento from Family Trucks and Vans. I immediately began having problems. I called my salesman, Eric who told me to br I recently purchased a 2011 KIA Sorento from Family Trucks and Vans. I immediately began having problems. I called my salesman, Eric who told me to bring it in and they would take care of it. There were a few glitches during the process, but, long story short, they fixed my car, even replacing the transmission. It has been several weeks since I got my car back and have had no problems. Thankyou John Sharpe, Terry Martinez and the rest of your staff who assisted in my transaction. Sincerely, Marian Kritzler More

Great! 2nd time here. Awesome customer service. Didn't push me to go any higher than the budget I had in mind. Thank you very much! Fast and easy! Awesome customer service. Didn't push me to go any higher than the budget I had in mind. Thank you very much! Fast and easy! More

Excelente Recibí muy buena atención y personas muy profesionales ala hora de aser su trabajo de principio a fin y oviamente me ayudaron a obtener el vehículo de Recibí muy buena atención y personas muy profesionales ala hora de aser su trabajo de principio a fin y oviamente me ayudaron a obtener el vehículo de mi agrado .. gracias Erik Arreola por tu amabilidad More

Good staff, right price The staff was easy to deal with and were not pushy. They had the truck I wanted at a fair price. Eric and Jesus were very nice. They even took off The staff was easy to deal with and were not pushy. They had the truck I wanted at a fair price. Eric and Jesus were very nice. They even took off some money since my trade in had a full tank Ann's the truck I bought had a quarter tank. I would go back if I'm looking for another truck. More

Beyond awesome This guys are awesome, I saw the car I wanted online and first worked with my sales Man Erick through the phone because i honestly didn't want to be w This guys are awesome, I saw the car I wanted online and first worked with my sales Man Erick through the phone because i honestly didn't want to be waiting there for so long, once I got to the lot Erick was very friendly and professional and never hesitated to help me, he and Josh got me a great deal and made the financing process so easy, in and out in less than 30 min!! This was my second car from family trucks and vans and definitely will not be the last. More

Pleasantly surprised!! I hate the whole process of buying a car. From start to finish, I would rather have a root canal. Family Trucks and Vans absolutely made the process e I hate the whole process of buying a car. From start to finish, I would rather have a root canal. Family Trucks and Vans absolutely made the process effortless and my sales professional, Erick Arreola, was exactly what I needed in terms of a quality person to do business with. The finance manager worked with me on a service issue in the very beginning and he did exactly what he told me would do. How refreshing!! I will definitely use them in the future!! More

Great service & a Great Car! My wife and I had an excellent experience with Family Trucks and Vans. We were politely approached by Erick soon after beginning to browse through t My wife and I had an excellent experience with Family Trucks and Vans. We were politely approached by Erick soon after beginning to browse through the lot. We explained to him that we needed an inexpensive second car to get our son to school and back and he immediately began showing us options. We had a smaller budget, and at no point did you attempt to push us outside of our comfort zone... he was only interested and getting us the right car. After we reached a decision, he was extremely efficient with the financing, was very transparent at every step, and had us in to the financing office in a very short period of time. Aldo took great care of us in the financing office, moving us to the paperwork with confidence and speed. We were pleased with every aspect of our experience here, and will definitely be back for our next vehicle. More

No hassle, great inventory Patrick was very nice and let us test drive cars over and over to find what we wanted. He was knowledgeable and gave us a great deal. He let us know w Patrick was very nice and let us test drive cars over and over to find what we wanted. He was knowledgeable and gave us a great deal. He let us know what was going on every step of the way. We will buy from here again! More

Two cars We came to get one to trade my bike. They didn't want my xxx bike but gave us a great deal so much in fact we bought two car at the same time. I would We came to get one to trade my bike. They didn't want my xxx bike but gave us a great deal so much in fact we bought two car at the same time. I would recommend this dealer to any an everyone. More

Awesome selection great people Family trucks and vans is an awesome dealership. Unlike other dealers they are not pushy. I bought a great van at a great price. Awesome! Family trucks and vans is an awesome dealership. Unlike other dealers they are not pushy. I bought a great van at a great price. Awesome! More