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Family Toyota of Burleson - Service Center

Burleson, TX

5.0
973 Reviews

973 Reviews of Family Toyota of Burleson - Service Center

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August 20, 2022

Service team is always on point! Always treated right, vehicle is taken care of in a relaxing environment. More

by Dave0727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nastassia Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Family Toyota of Burleson responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits with only the best there is to offer. It’s so lovely to hear that the Family Toyota of Burleson team always helps to make your experience such a positive one.

Aug 23, 2022 -

Family Toyota of Burleson responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits with only the best there is to offer. It’s so lovely to hear that the Family Toyota of Burleson team always helps to make your experience such a positive one.

Aug 23, 2022 -

Family Toyota of Burleson responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits with only the best there is to offer. It’s so lovely to hear that the Family Toyota of Burleson team always helps to make your experience such a positive one.

Aug 23, 2022 -

Family Toyota of Burleson responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits with only the best there is to offer. It’s so lovely to hear that the Family Toyota of Burleson team always helps to make your experience such a positive one.

Aug 23, 2022 -

Family Toyota of Burleson responded

We would like to thank you for this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits with only the best there is to offer. It’s so lovely to hear that the Family Toyota of Burleson team always helps to make your experience such a positive one.

August 20, 2022

I attempted to do business with other dealerships and none of them come close to the level of professionalism that is demonstrated at Family Toyota of Burleson. If you need a service advisor who can hel More

by keoniwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Family Toyota of Burleson responded

Hello. We, at Family Toyota of Burleson, greatly appreciate your 5-star review on the professionalism you received from our Service Department at Family Toyota of Burleson. Thank you for entrusting your family's automotive care to us!

Aug 23, 2022 -

Family Toyota of Burleson responded

Hello. We, at Family Toyota of Burleson, greatly appreciate your 5-star review on the professionalism you received from our Service Department at Family Toyota of Burleson. Thank you for entrusting your family's automotive care to us!

Aug 23, 2022 -

Family Toyota of Burleson responded

Hello. We, at Family Toyota of Burleson, greatly appreciate your 5-star review on the professionalism you received from our Service Department at Family Toyota of Burleson. Thank you for entrusting your family's automotive care to us!

August 17, 2022

Employees were friendly. David was great and kept me inform. Family Toyota accomplished the tasks that I needed to have done. Then David inform me of additional things tha More

by Frankie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Aug 23, 2022 -

Family Toyota of Burleson responded

Frankie, thank you for taking the time to share this excellent feedback with us. We are honored to have exceeded your expectations and happy to see that you enjoyed a seamless, pleasant experience working with the Family Toyota of Burleson Service Team. We appreciate your business and hope to see you back again in the future.

Aug 23, 2022 -

Frankie responded

I will definitely return with all my needs. Ray Rico Venus, Tx rayr1206@gmail.com 385-299-9918

Aug 23, 2022 -

Family Toyota of Burleson responded

Frankie, thank you for taking the time to share this excellent feedback with us. We are honored to have exceeded your expectations and happy to see that you enjoyed a seamless, pleasant experience working with the Family Toyota of Burleson Service Team. We appreciate your business and hope to see you back again in the future.

Aug 23, 2022 -

Family Toyota of Burleson responded

Frankie, thank you for taking the time to share this excellent feedback with us. We are honored to have exceeded your expectations and happy to see that you enjoyed a seamless, pleasant experience working with the Family Toyota of Burleson Service Team. We appreciate your business and hope to see you back again in the future.

Aug 23, 2022 -

Family Toyota of Burleson responded

Frankie, thank you for taking the time to share this excellent feedback with us. We are honored to have exceeded your expectations and happy to see that you enjoyed a seamless, pleasant experience working with the Family Toyota of Burleson Service Team. We appreciate your business and hope to see you back again in the future.

Aug 23, 2022 -

Family Toyota of Burleson responded

Frankie, thank you for taking the time to share this excellent feedback with us. We are honored to have exceeded your expectations and happy to see that you enjoyed a seamless, pleasant experience working with the Family Toyota of Burleson Service Team. We appreciate your business and hope to see you back again in the future.

August 15, 2022

The service agent is so professional and nice. He know what I need, every time I visit. More

by sf91765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Family Toyota of Burleson responded

We thank you so much for the five-star review and for letting us know what great service you continue to receive from the Service Team of Family Toyota of Burleson. Have a great day!

August 09, 2022

Friendly people. Take care of customers. I liked my experience so far. Way to go. More

by mickydblue@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nastassia Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irlanne Pollard
Aug 09, 2022 -

Family Toyota of Burleson responded

Thank you for taking the time to leave this great star rating in regards to your friendly and successful experience with us. Your review is much appreciated. We welcome you back to Family Toyota of Burleson at any time.

August 08, 2022

Excellent and prompt service as usual! We will continue to use Family Toyota of Burleson! 💜 they’ve been super helpful when we have had issues with previous vehicles. And they keep our mi More

by jenniferkduncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hakiim , Carlos Lewis
Aug 08, 2022 -

Family Toyota of Burleson responded

Thank you so much for the great feedback. We're glad you had such a pleasant and successful visit with Family Toyota of Burleson and we hope to serve you again upon your next visit.

August 07, 2022

Scheduled service went as planned without any issues. In and out under an hour for a busy Saturday. More

by nsticka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aleric??? asst SM
Aug 07, 2022 -

nsticka responded

You're Welcome

August 05, 2022

Loved that I was greeted with a smile and how cordial and friendly all the staff were. I was real uneasy at first doing this in my own, you see, my husband passed away last October and he was my mechanic, he More

by GG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie, Devin
Aug 07, 2022 -

Family Toyota of Burleson responded

Thank you for the great review. We love to learn that our team was able to provide you with service with a smile and rid you of those pesky warning lights on your dashboard! We are happy to assist with any of your future needs at Family Toyota of Burleson.

August 04, 2022

Excellent customer service and communication from all staff members and they even provided complimentary shuttle service. More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nastassia Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenden Smith
Aug 04, 2022 -

Christine responded

Thank you for the excellent customer service, timely repairs, and the complimentary shuttle service.

Aug 05, 2022 -

Family Toyota of Burleson responded

Hello Christine, Family Toyota of Burleson appreciates this excellent customer service experience here. Thank you so much for this very terrific review and please continue to see us!

August 02, 2022

Great customer service 👍. I would recommend this dealership to anyone looking for a vehicle or service. More

by j.seguin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Family Toyota of Burleson responded

Hi there, thank you so much for sharing your positive feedback about us here at Family Toyota of Burleson. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

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