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Family Motors Acura
Bakersfield, CA
201 Reviews
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201 Reviews of Family Motors Acura
August 03, 2018
Excellent service and fair pricing Had the 25,000 mile service performed with brake job on front axle and new tires put on. Work was done quickly and very well. Car handles much bette Had the 25,000 mile service performed with brake job on front axle and new tires put on. Work was done quickly and very well. Car handles much better. It was not a problem to get an appointment. Staff was friendly and very professional. Acura is a superior automobile and the service department is just as good. More
by DEANETA
Verified CustomerEmployees Worked With
Omar, David Owens
Helpful August 02, 2018
Courteous, honest and helpful. Everyone I dealt with, from scheduling my appointment over the phone to the greeting upon my arrival was helpful and friendly. My service manager was Everyone I dealt with, from scheduling my appointment over the phone to the greeting upon my arrival was helpful and friendly. My service manager was Omar, he couldn’t have been nicer and gave me a very fair price for the work I had done. I highly recommend Bakersfield Acura. More
by CRISTINE
Employees Worked With
Omar
August 01, 2018
Diagnostics done right I took my car to a closer dealership for a random problem that I was having and they ignored me and and totally misdiagnosed the issue with a potentia I took my car to a closer dealership for a random problem that I was having and they ignored me and and totally misdiagnosed the issue with a potential bill of thousands with no concrete evidence. Bakersfield Acura took the time to listen and troubleshoot the issue finding the $60 part that need replacement. Service department was friendly and kept me up to date on the status of my repair. They will be my first choice now. More
by cibrd0wn
Employees Worked With
Alex
July 31, 2018
Friendly and efficient service - a good experience. Greeted upon arrival by friendly staff, inside lobby and in service area. Requested a drop off and pick-up, which was provided by friendly staff. De Greeted upon arrival by friendly staff, inside lobby and in service area. Requested a drop off and pick-up, which was provided by friendly staff. Detail work was great! More
by EEMAT275
Employees Worked With
Everyone I had contact with was friendly and helpful.
July 31, 2018
Stopped in to replace wiper blades Omar was very attentive and quickly found a price for me. I was pleasantly surprised with the price, and they put them on within minutes. Another ge Omar was very attentive and quickly found a price for me. I was pleasantly surprised with the price, and they put them on within minutes. Another gentleman was very helpful in paring my new phone. I was very pleased with how eager each employee was to help their customers. More
by shanaeknoian
Employees Worked With
Omar Samari
July 30, 2018
tires, alignment I called ahead of time, they ordered my tires i needed and then took care of my alignment. Jessica at the front desk is super nice. Always remembers m I called ahead of time, they ordered my tires i needed and then took care of my alignment. Jessica at the front desk is super nice. Always remembers my name. I have been a customer since 1997. David Owens took the time to make sure they checked out the rest of my car to make sure it didn't have any other issues. More
by SUKI007KOONER
Employees Worked With
jessica,, David Owens
July 30, 2018
Check engine light on So very professional and friendly I also recommend them for oil changes each time I have gone for oil change or service my car they are the best! So very professional and friendly I also recommend them for oil changes each time I have gone for oil change or service my car they are the best! More
by K.SANDRA08
Employees Worked With
Alex/service department , Daniel Quillen
July 29, 2018
Battery Failure They continued to check in spite of equipment showing no malfunction. They finally found the problem after testing the last complaint that I had. Grea They continued to check in spite of equipment showing no malfunction. They finally found the problem after testing the last complaint that I had. Great job! More
by JUSTLYDIAC
Employees Worked With
Omar
July 28, 2018
Unhappy It took 30 minutes for someone to even acknowledge I was there and to ask me what I was needing help with. I’ve been coming here for years and was ver It took 30 minutes for someone to even acknowledge I was there and to ask me what I was needing help with. I’ve been coming here for years and was very disappointed with the service I received. More
by kayleen_solorio
Employees Worked With
David Owens
July 26, 2018
Great Job As Usual! The staff is very friendly and welcoming. I always feel good when I’m there. I don’t know what else I can say about it. The staff is very friendly and welcoming. I always feel good when I’m there. I don’t know what else I can say about it. More
by MONICAWATSON2001
Employees Worked With
None of those names look familiar.
