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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,592 Reviews

5,592 Reviews of Family Hyundai - Service Center

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September 23, 2023

Got me in and out in good time. Good customer service. Explained everything well. Would use them again. More

by DALE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 23, 2023

I like the service I receive from the dealership in the service writers seem to be knowledgeable and do a good job. Helpful and keep your well informed More

by KENSK54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schultz
Sep 24, 2023 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 23, 2023

Very professional and helpful would 100 per go back again . I’ve been to other dealership by far the best More

by adriannerosner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wagner
Sep 24, 2023 -

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Adrianne, for choosing Family Hyundai!

September 22, 2023

The process was smooth. Sales team did an exceptional job. Thank you Maurice and FH. More

by JORDANLITTLE2390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jordan, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

September 22, 2023

The dealership is great. The service department is a little chaotic. No one answers the phone. No one calls you back. I don’t know if it’s just Family Hyundai or all the Hyun More

by odsssa421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mayweather
Sep 24, 2023 -

Family Hyundai responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 22, 2023

Everyone was courteous and professional. And my problem was expedited and taken care of within 48 hours. More

by PAULRICHMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Sep 24, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Paul, please let us know.

September 21, 2023

The dealership is great to work with for scheduling mantiene for your vehicle and always check with you to make sure they are following the warranties you have on your car More

by sinead14fitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 20, 2023

Friendly service there was a nice waiting area clean restrooms and I appreciated that Rick who sold me the car came over to see me for my first oil change asked me how everything was good customer servi More

by laurieorlowski65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick gussie not sure of last name
Sep 21, 2023 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Laurie. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 20, 2023

Business manager Crystal get me informed and when I came to pick up my vehicle over 6 months later I had issues and she took me right away. More

by sawalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

September 19, 2023

I was very grateful that you stood behind your guarantee and Colin made me feel comfortable with the process. More

by CAROLAHUGHES2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Family Hyundai responded

Carol, it's great to hear that Colin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

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