Family Hyundai - Service Center

Communication with my service advisor, Matt Casey, was pathetic. I repeatably had to text and call him for updates and when he did respond (days later) it was short and uninformative, as if I was botherin pathetic. I repeatably had to text and call him for updates and when he did respond (days later) it was short and uninformative, as if I was bothering him. I just communicated with the other service advisors because Matt was so unprofessional. More

I was not notified in advance that a 3. 5% fee is added to credit card payments. They sent me at least 3 emails reminding me of my service appointment and should have added a note about the 5% fee is added to credit card payments. They sent me at least 3 emails reminding me of my service appointment and should have added a note about the additional credit card charge in the email. Had I been notified, I would have brought a check. You lost my business. More

Getting a service appointment online is always a challenge but the service team was able to get me in on short notice. challenge but the service team was able to get me in on short notice. More

Excellent I'm very pleased with the service at this dealership! They are very dealership and efficient dealership! They are very dealership and efficient More

Was very good Service was good and the staff was professional with his attitude Service requested was provided as discussed professional with his attitude Service requested was provided as discussed More

I believe that was his name. He was extremely nice, professional and informative. He took the time to explain things to me. Every thing was completely in a timely manner and i ha He was extremely nice, professional and informative. He took the time to explain things to me. Every thing was completely in a timely manner and i had no complaints. More

Informative and timely Always explain what is needed and give updates throughout visit A1 service give updates throughout visit A1 service More

Great, waiting room love the freewater and snacks didn't have to wait long they went above and beyond have to wait long they went above and beyond More

Not very good service. Why have an appointment time, when it takes over 2 hrs to get an oil change. Why have an appointment time, when it takes over 2 hrs to get an oil change. More

Good experience overall. Very friendly service tech I dealt with, it just took a long time for an oil change, over two hours wait, but arrive and amenities were great Very friendly service tech I dealt with, it just took a long time for an oil change, over two hours wait, but arrive and amenities were great More