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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,590 Reviews

5,590 Reviews of Family Hyundai - Service Center

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October 10, 2023

Very professional and very fast. Very pleasant service professionals. Happy with my breaks and will always come back for replacements More

by REGGGRIF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Oct 11, 2023 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 10, 2023

I bought my first car from there and service. I don’t sit wait to long for vehicle to get service More

by GLORIAJENNINGS96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Edwards
Oct 11, 2023 -

Family Hyundai responded

Gloria, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

October 10, 2023

Always a great experience. Employees are knowledgeable and pleasant to talk to. Service is fast More

by MICA.T77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Family Hyundai responded

It's great to hear that Colin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 09, 2023

The service that I received was great. They had me in and out in a very timely fashion as promised. I was well informed when I left regarding the maintenance of my vehicle. More

by MOORE4UTAXES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 08, 2023

Had an emergency situation with our Elantra. Colin was able to fit us in and problem was identified and repaired. Vehicle running great again More

by margaret.russo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Colin here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

October 07, 2023

Very friendly service, the salesman answered all of my questions, the test drive could have been a little bit longer with possibly expressway driving. The time for purchase was a little too long too much More

by DAVE-LANE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Oct 09, 2023 -

Family Hyundai responded

Thank you so much for choosing our dealership! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 07, 2023

SALESMAN MIKE IS GREAT THANK YOU FOR THE SERVICE WE WILL SEE YOU AGAIN FOR THE NEXT SERVICE More

by UNCORKIT393
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Family Hyundai responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can further assist.

October 07, 2023

Work done when they said it would be everyone was nice and friendly thank you More

by thomsflaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Oct 09, 2023 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

October 05, 2023

Horrible dealership. Never again will they get Any more money from me. They kept my vehicle for 3 weeks then told me they can't duplicate the problem. When I showed them More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Family Hyundai responded

We're sorry to hear about your experience, Sandra, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 04, 2023

The service man who changed our oil was very efficient. He returned our car very quickly More

by VACAJ537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian schultz
Oct 05, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

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