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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,817 Reviews
Call Service Center (708) 444-7100

5,817 Reviews of Family Hyundai - Service Center

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March 09, 2024

Brought it my car with an engine problem. Few days later my car has had so many issues that I cant begin to describe. More

by BMPALUKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Osabuohien
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Mar 13, 2024 -

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 08, 2024

Great place. I bought 3 different cars with Mayweather and will be a fourth one by the end of this year More

by EYERISH712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2024 -

Family Hyundai responded

Thanks for sharing about your experience with Mayweather here at Family Hyundai. We appreciate your business and hope to see you again soon!

March 07, 2024

Excellent Excellent customer service and experience Excellent customer service and experience, short wait time, friendly check out and car wash More

by mmanthony1
Recommend Dealer
Yes
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Mar 07, 2024 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 06, 2024

Excellent Everything was great just didn't like the fact that you make an appointment and still have to wait More

by LORRIEBRYAN
Recommend Dealer
Yes
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Mar 06, 2024 -

Family Hyundai responded

Lorrie, Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 06, 2024

I was respected the staff all friendly and was a quick exchange. Fantastic quick and friendly More

by VICSTEVEAA
Recommend Dealer
Yes
Employees Worked With
Ramy. He is fantastic. He deserves a raise! This was third time I worked with him to service my car and he has always gone above and beyond
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Mar 06, 2024 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 05, 2024

Had an appointment for an oil change and all routine maintenance went there. He came and inspected. My car told me how long and it was around that time. More

by DEBABSHER818
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
I don't remember but Carl??
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Mar 05, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 05, 2024

Always helpful The entire service staff will always seems willing to help in anyway. I have never had a problem with service More

by BROSS3451
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
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Mar 05, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 04, 2024

Mike Major has been extremely helpful with explaining to me what they were going to do to solve my problem. More

by MUSTANGRDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman that answers the phone in the Service Dept was pleasant and helpful
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Mar 04, 2024 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

March 03, 2024

All was great Service great waiting area great all employees top notch All very good no problems More

by RRESZEL
Recommend Dealer
Yes
Employees Worked With
Not sure all were great
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Mar 03, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 03, 2024

They provide a good quick service. They keep me informed on any problems and answer any questions that I may have. More

by STEVEKLINCKMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 03, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Steve, and don't hesitate to let us know if we can be of further assistance.

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