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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,588 Reviews

5,588 Reviews of Family Hyundai - Service Center

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March 26, 2024

Easy and good service My car was taken care of in a professional and timely manner. More

by SHARIF
Recommend Dealer
Yes
Employees Worked With
Crystal
Mar 27, 2024 -

Family Hyundai responded

Sharif, Thanks for sharing your thoughts about your experience with Family Hyundai. Crystal and our team appreciate your business and hope to see you again soon!

March 24, 2024

Ricky was a pleasure to do busy with. He explained everything very well Would recommend him to everyone More

by beg647
Recommend Dealer
Yes
Employees Worked With
Ricky
Mar 25, 2024 -

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad Ricky was able to help, and we hope to see you again!

March 24, 2024

Although I arrived to the dealership before my scheduled appointment, I was still taking care of, and I was in and out. No complaints! More

by irjones20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 25, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 23, 2024

Always helpful, always pleasant to be around, always a great experience They are the reason we'll always buy our cars from Hyundai More

by Rockit89
Recommend Dealer
Yes
Employees Worked With
Colin, Joanna
Mar 23, 2024 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 23, 2024

Terrible. Left my car there for 4 days. Never was looked at. Manager is a lier, promised he would look at it Thursday. Never did. Will never go to tha More

by ECLARK4851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 23, 2024

I love Family Hyundai good customer service I been going to family Hyundia over twenty years sales, finances,service is department treat me with respect More

by SHELIAECHOLS
Recommend Dealer
Yes
Mar 25, 2024 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Shelia, and it's great to hear about your excellent experience here at Family Hyundai.

March 22, 2024

Called to make a service appointment. The woman that answered my call was very courteous, helpful and a pleasure to talk to. Scheduled a day and time with no problem. More

by krunchzak
Recommend Dealer
Yes
Mar 23, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2024

Ken was great to work with. Kept me informed on progress Repaired was completed well and on schedule More

by TWAHL
Recommend Dealer
Yes
Employees Worked With
Ken
Mar 21, 2024 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ken and our team, and we look forward to working with you again.

March 20, 2024

I buy my cars from this dealership because I trust the service department. They are respectful and, I feel, honest. More

by VALLESCHIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raj
Mar 20, 2024 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 20, 2024

Joanna was friendly and kept me informed on what my vehicle needed aside from an oil change More

by MARISOLRMZ
Recommend Dealer
Yes
Employees Worked With
Joanna
Mar 21, 2024 -

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Joanna was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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