Family Hyundai

We had visited a few other dealerships and were either bait-and-switched on a promotion or extremely lowballed on the trade-in. Vino and the entire Family Hyundai staff were amazing from my first inquiry bait-and-switched on a promotion or extremely lowballed on the trade-in. Vino and the entire Family Hyundai staff were amazing from my first inquiry call to the final purchase. No games and respectful negotiations resulted in both a great purchase price on the new car and a solid trade-in offer on the old--not one in lieu of the other. I'm trying to keep myself from going back to make on impulse purchase on the Sonata that I've been stalking... More

I had a horrible experience after purchasing 2 cars from the past. The GM could not return a call...nor could the finance guy...would NEVER go back. They are rude, and they lie about getting messages. Sa the past. The GM could not return a call...nor could the finance guy...would NEVER go back. They are rude, and they lie about getting messages. Sad, because we would have alwayd continued to do business with them. More

I was very impressed with the entire experience working with Mark and the rest of the staff at Family Hyundai, and I look forward to following up with my service there as well. I couldn't be happier with with Mark and the rest of the staff at Family Hyundai, and I look forward to following up with my service there as well. I couldn't be happier with my new car and how great of a deal it has turned out to be. More

I am very disappointed with the integrity of sales person (Mayweather). He has not returned three calls that had to do with questions about a car purchase. (Makes me think there was something to hide) One ni (Mayweather). He has not returned three calls that had to do with questions about a car purchase. (Makes me think there was something to hide) One night when I called no one answered the calls. I tried four times. We purchased a car that was a year old with 22K. They had put new tires on they were inside out and gave him the run around and he had to go several times to get this simple procedure finished. We were very disappointed with the customer service. When having warranty work at GM, we were told that doors had been repainted. (Accident?) When we purchased the car the service was slow. Waiting for the finance guy for about an hour. Had to listen to a sales guy carry-on about all the additional crap he wanted to sell us, even though my first statement was I’m not interested. We’ve bought lots of cars but this is probably the worst car buying experience. Save yourself some aggravation and don’t go to Family Hyundai. Note the reviews on their website, all 5 star all filtered by the dealership. Very slick. I question the over all integrity of this dealership. More

Upon entering the Family Hyundai dealership, I was greeted in a very courteous and respectful manner. It made me comfortable and it assured me that I could very well make a purchase and feel good abou greeted in a very courteous and respectful manner. It made me comfortable and it assured me that I could very well make a purchase and feel good about it. I think first impressions are important, and as it turned out, my thoughts were on target. Each department that I visited was all a pleasant experience. I was successful in getting the car that I wanted with very little back and forth. I am very pleased with my new car and equally pleased with the service I received. More

Very helpful staff. Listened to what I wanted and was prompt to serve. Graham and Frank really helped me find a car that I absolutely love. When it came to price, I was blown away to find that their pri prompt to serve. Graham and Frank really helped me find a car that I absolutely love. When it came to price, I was blown away to find that their prices on the VW Jetta that I was looking at was cheaper than the VW dealer down the street. Financing was a breeze, Graham really worked with on a number that turned out too good to pass up. Looking back at the purchasing experience, the entire process was quite a pleasure and I am really happy with the outcome. I would strongly suggest checking out Family Hyundai's inventory of new and used cars for your next purchase. More

I had a great service at Family Hyundai with Gram and Calvin I love my car so far Thanks Guys I would reccomed this the dealership to other . I have already sent 4 friends and family members to see Calvin I love my car so far Thanks Guys I would reccomed this the dealership to other . I have already sent 4 friends and family members to see these guys I am looking forward to a p;easent experience in the future Thanks for the great service More

Searched many other hyundai dealers in the chicagoland area and found the right one at family hyundai in tinley park. Larry edwards helped me with any questions I had and graham helped me find the right d area and found the right one at family hyundai in tinley park. Larry edwards helped me with any questions I had and graham helped me find the right deal and the right car. Thanks to the both of them I was able to finally drive out with a brand new red 2011 hyundai sonata. I would recommend this dealer to all my friends and family. More

I WENT INTO THE DEALER WITH A FLYER I RECIEVED ABOUT A NEW START PROGRAM. I CALLED THE 1 800 NUMBER AND THEY VERFIED THAT IT WAS ME AND A LADY BY THE NAME OF KRISTY CALLED AND WANTED TO SET UP AN APPOINTM NEW START PROGRAM. I CALLED THE 1 800 NUMBER AND THEY VERFIED THAT IT WAS ME AND A LADY BY THE NAME OF KRISTY CALLED AND WANTED TO SET UP AN APPOINTMENT. I WAS UNSURE WHAT THIS WAS ABOUT SO I DID NOT RETURN HER CALL. ON TUESDAY 11-23-10 I DECIEDED TO TAKE A RUN THERE AND AM I GLAD I DID. I HAVE NEVER HAD SUCH A PLEASANT EXPIERENCE BUY A CAR. TOM PAPOULIAS WAS MY SALESMAN AND HE WAS WONDERFUL. I COULD NOT BELIEVE THAT I DROVE HOME A 2011 SANTA FE SE IN MY FAVORITE COLOR. THEY LOWERED MY INSTEST RATE AND MY PAYMENT. THANK YOU FAMILY HYUNDAI YOUR THE BEST. More

The service I recieved from Family Hyundai was excellent from the first day I called, until the day I drove off with my new 2011 Accent. I did miss the ringing of the bell though, I think they forgot :), bu from the first day I called, until the day I drove off with my new 2011 Accent. I did miss the ringing of the bell though, I think they forgot :), but other than that I had a great experience! Sincerely, A very satisfied customer, Suzanne Eaton More