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Family Hyundai
Tinley Park, IL
9,246 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,246 reviews
May 12, 2020
Very helpful in answering all my questions. Readily available and very knowledgeable Carlos was able to help me compare several different cars and make the decision that best fit my needs available and very knowledgeable Carlos was able to help me compare several different cars and make the decision that best fit my needs More
by WKNOR123080
Verified CustomerEmployees Worked With
May 11, 2020
This last service was not good they didn't reset my system and they didn't inspect my car didn't clean it out they just changed my oil check the battery and tires that it system and they didn't inspect my car didn't clean it out they just changed my oil check the battery and tires that it More
by darlenebrown93
May 10, 2020
Customer service is good and they have good service and food and fast service and clean place and coffee and tv good chairs and nice people food and fast service and clean place and coffee and tv good chairs and nice people More
by KAMALSWEIS
Employees Worked With
Other Employees :
Kelly Kuckelman, Leon Goldman, Eric Kratschmer
May 10, 2020
What's the point of an appointment when I had to just wait my turn with first come first serve oil changes? 2 hours of my life u could have made other arrangements. I'd rather go to jiffy lube. wait my turn with first come first serve oil changes? 2 hours of my life u could have made other arrangements. I'd rather go to jiffy lube. More
by TMCG44
Employees Worked With
I have no idea who took care of me. A girl took my keys and returned them almost 2 hours later.
May 10, 2020
Family Hyundai was awesome. I got what I wanted and I would definitely refer someone else to come and check them out too. Good Job!!!!!! would definitely refer someone else to come and check them out too. Good Job!!!!!! More
by KDIONA22
May 10, 2020
Even through the pandemic I received great customer service. Thank you to Mayweather for the great service and helping me find my first car! I service. Thank you to Mayweather for the great service and helping me find my first car! I More
by POSHAKASCOTT
Employees Worked With
May 10, 2020
bought a new kona JACKIE IS A FANTASTIC SALES PERSON ! FAMILY HYUNDAI IS VERY LUCKY TO HAVE HER. EVERYONE ELSE IS ALSO VERY FRIENDLY AND KNOWLADGEABLE. VERY WELL DO JACKIE IS A FANTASTIC SALES PERSON ! FAMILY HYUNDAI IS VERY LUCKY TO HAVE HER. EVERYONE ELSE IS ALSO VERY FRIENDLY AND KNOWLADGEABLE. VERY WELL DONE. More
by BMECK0
Employees Worked With
Other Employees :
Kelly Kuckelman, Leon Goldman, Eric Kratschmer
May 09, 2020
Great customer service, salesman Adam went out of his e way to keep me informed of the steps being taken during the process. I'm very happy with my santa fe. way to keep me informed of the steps being taken during the process. I'm very happy with my santa fe. More
by ayrshire2
May 09, 2020
Bryan in the service department was amazing! Not only did he help me navigate the issues I was having but got me in and out within the same day. I originally expected to not even be seen for about 5 days. I’ he help me navigate the issues I was having but got me in and out within the same day. I originally expected to not even be seen for about 5 days. I’m glad I found a dealership that actually took care of the customer! More
by JASONDKERN
Employees Worked With
Bryan W Schultz
May 09, 2020
I am extremely happy to have family Hyundai as my dealership. I first purchased a Tucson in 2014 and was so happy with the car and the service I decided to purchase a 2020 palisade. From the sales de dealership. I first purchased a Tucson in 2014 and was so happy with the car and the service I decided to purchase a 2020 palisade. From the sales department to the service department you can always guarantee you'll get great customer service. More
by BAC29524.BC
Employees Worked With
