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Family Hyundai

Tinley Park, IL

4.4
8,791 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,791 reviews

March 08, 2021

Very friendly salesman.Price OK. They should put hand sanitizer because corona virus.I wait more than one hour to get done my finance.Overall OK. More

by NALKARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Mar 08, 2021 -

Family Hyundai responded

Thank you for your feedback and suggestions! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 07, 2021

Everyone was professional and helpful. The service staff is always friendly and knowledgeable. Tom has great customer service skills, and Kees me informed while I wait. Everyone uses social distancing so I More

by ge19edwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Mar 07, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to sharing this fantastic review with Tom. Thank you for your business.

March 07, 2021

OUTSTANDING Larry was amazing, helpful, knowledgeable and a man of his word. We felt like family! I will recommend others to him, really good guy. More

by KOBISHAQU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Family Hyundai responded

Wow! Thank you so much for this great five-star review. We're looking forward to sharing this fantastic review with Larry and our team. Congratulations on your new purchase! Thank you for choosing Family Hyundai and helping to share the word about us. We’re here for you anytime!

March 07, 2021

Larry Edwards is the reason why I keep coming back to you guys, this is my 3rd Elantra, his customer service is the best. Always gets me the car I want. Excellent service. More

by denij33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Family Hyundai responded

Denji, Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! Congratulations on your 3rd Elantra! We are glad to hear you enjoyed your experience working with Larry, and it was a pleasure having you at the dealership. We appreciate your review!

March 07, 2021

PJ was great ro work with.Friendly efficient and was PJ was great ro work with. Friendly efficient and was great at details I would recommend the car and the sales person to doubt at all More

by DN2327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Smith
Mar 07, 2021 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 06, 2021

Very friendly, informative and personable, our experience was very great we feel happy with the experience, Mark Ott was one of the best salesperson we came across. More

by chrissymarie6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ott, Joe Panici
Mar 07, 2021 -

Family Hyundai responded

Thank you for your business and this excellent review, Chrissy. We're happy to hear Mark was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle, Chrissy!

March 06, 2021

The service to have wheel lock installed went fine. My car was washed but not dried. Which I thought was ridiculous! If this is the type of service given when a vehicle is washed, I will never allow my v More

by CRYFIRE21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember employee's name
March 06, 2021

Kristi was very nice and easy to work with. She guided us through the process including extensive time spent showing us how everything works. Excellent! More

by kflats
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2021 -

Family Hyundai responded

Congratulations on your new vehicle. Thank you for taking the time to share your thoughts on working with Kristi. We're glad to hear she delivered such a great experience! We appreciate your business here at Family Hyundai!

March 06, 2021

Everyone at Family Hyundai was wonderful!!! My salesman PJ was great and made the experience enjoyable. I will definitely send people his way for a car. More

by M.L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Smith
Mar 07, 2021 -

Family Hyundai responded

Wow! Thank you so much for this great five-star review. We're happy to hear it went well with PJ and hope you enjoy your new vehicle. Thank you for choosing Family Hyundai and helping to share the word about us. We’re here for you anytime!

March 06, 2021

Our salesman, PJ was amazing! The car was not prepared - glove box full of old stuff, air in tires all wrong, not detailed out., unfinished. More

by REVJJKLEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
PJ Smith
Mar 07, 2021 -

Family Hyundai responded

It's fantastic to hear that PJ was amazing when working with you on your purchase. If you would be willing to reach out to us directly, we would appreciate the opportunity to address your concerns with the vehicle. We truly appreciate the opportunity to do business with you. Thank you for choosing Family Hyundai!

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