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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
8,928 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,928 reviews

April 13, 2021

I felt very much welcomed at your dealership! Everyone was very professional! I would definitely recommend your business. I am so glad I used Ricky Gushi’s card and came there for the car! More

by GLORY2GOD13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ricky here at Family Hyundai.

April 12, 2021

Tom always treats me well when I arrive. He is friendly and helpful. He keeps me updated all throughout the time they have my car. More

by barbaratvaughan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
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Apr 12, 2021 -

Family Hyundai responded

Barbara, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and our team, and we look forward to working with you again.

April 12, 2021

I spent my entire experience on my own, from the test drive to asking others that were available what was going on. I spent possibly a total of 20 mins with my sales person, and that wasn’t 100% of his More

by LJCC0807
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
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Apr 29, 2021 -

Family Hyundai responded

Alana, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

April 12, 2021

PJ is an excellent, responsive salesman. He checked on us regularly while waiting on Finance. He is courteous, informative, knowledgeable, and has an infectious personality, More

by DDGAVINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Smith
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Apr 12, 2021 -

Family Hyundai responded

Congratulations on your new purchase. Thank you for taking the time to write this review and let us know how fabulous PJ is doing. Our customers are our top priority, and your five-star review is greatly appreciated. All of us at Family Hyundai are glad to have you as a customer.

April 11, 2021

great vehicle even better Sale staff and all employs very nice and knowledgeable. I am a repeat customer ,will recommend to al l my friends. More

by TAZ1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
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Apr 11, 2021 -

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 11, 2021

Came in for the Sonata's first oil change as a walk - in. Service dept. got me in & out right away! Thankx for the quick service!! More

by SHOTGLAS
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Osabuohien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kratschmer
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Apr 11, 2021 -

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

April 11, 2021

Excellent people, excellent service, excellent experience all around. I was very anxious going in to this, but each team member made the experience so smooth and so easy and so warm and welcoming. I’m defini More

by ADAMPATLA10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
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April 11, 2021

I am so impressed with my new car want to thank sales man PJ for really picking this nice SUV out for me to drive More

by JT55476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Smith
Report | Print
Apr 11, 2021 -

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with PJ and congratulations on your SUV! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 11, 2021

Service I received was excellent and would recommend to my friends. I wanted a specific color and they went out of their way to find it. More

by DBRUNO7787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Osabuohien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2021 -

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Austin and our team were able to locate your first choice color. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 11, 2021

Excellent service! Everything from the car to the paperwork was thoroughly explained. I will enjoy being part of the Genesis family. I'm sure I will enjoy this car for years to come. More

by FERNANDOJ.SANTANA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici, Mark Ott
Report | Print
Apr 12, 2021 -

Family Hyundai responded

Thank you, Fernando! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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