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Family Hyundai

Tinley Park, IL

4.4
8,927 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 8,927 reviews

July 21, 2021

I needed to get an oil change and was short on time. Tom Salin was very attentive to my needs. He took charge and made sure everything went smoothly More

by GIL.VANHAREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Jul 22, 2021 -

Family Hyundai responded

Gil, Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad tom was able to help, and we hope to see you again!

July 20, 2021

Best customer service! The agent that assisted me had the best personality & I always feel welcome when I come there! Thank you for your service More

by kiwi_628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kratschmer
Jul 21, 2021 -

Family Hyundai responded

Thank you for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 20, 2021

The whole process - trade-in, paperwork, financing took just a few hours. I wish I could have left there with a few more dollars still in my pocket but overall, I’m satisfied. More

by JROD147
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lupo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Kuckelman
Jul 21, 2021 -

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Family Hyundai!

July 19, 2021

From beginning to end, my experience in buying my new car was great. Avery professional experience. I will certainly recommend Family Hyundai to others. Thanks. More

by DAVID.RITTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Family Hyundai responded

Thanks, David, for your feedback on your recent visit to Family Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 19, 2021

I was disappointed with finance department.They included a GAP insurance policy ...snuck it in.I wasnt aware it was optional until I read the paperwork at home. More

by NEUMANNDDS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Octavien Johnson
Jul 19, 2021 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 19, 2021

GREAT CUSTORMER SERVICE . VERY KNOWLEGIBLE ABOUT THE VEHICLE AND OUR NEEDS TO PURCHASE THE RIGHT VEHICLE FOR US . THANK YOU SO MUCH JERRY LACY FOR SERVICE. More

by JAYMESBRENDA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Lacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Family Hyundai responded

Thank you for sharing your great experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your fantastic feedback!

July 19, 2021

Always a good experience at Family Hyundai. Everyone works fast but still communicates with you and makes you feel like you’re heard and taken care of More

by KARASIKPARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackee
Jul 19, 2021 -

Family Hyundai responded

Thank you for your business and this five-star review, Kara. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 19, 2021

I have been coming to Family for a very long time and with multiple vehicles. The service is very friendly and they treat you from a professional standpoint that keeps us coming back. More

by tierifrankj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kratschmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

July 19, 2021

I was turning in my car lease and getting a new car and Kristi at Family Hyundai was perfect!! She made the whole thing easy! More

by ASHLEYMUSTARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Panici
Jul 20, 2021 -

Family Hyundai responded

Thank you, Ashley, for your business and this review. We're happy to hear that Kristi and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know.

July 19, 2021

Really had a great shopping experience with my salesman Carlos. His professionalism and knowledge of all the vehicles and their features was unsurpassed! Bought my dream car! Second purchase in one year ! More

by crisak24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Carlos and our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle!

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