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Family Hyundai
Tinley Park, IL
8,784 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,784 reviews
November 07, 2022
Larry was easy to work with. Found the truck that I was looking for and very knowledgeable about the truck. Found the truck that I was looking for and very knowledgeable about the truck. More
by JDOG3450
Verified CustomerEmployees Worked With
Helpful November 07, 2022
The service writer Mike was professional and quite helpful in assisting me in organizing what maintenance is due and when it is actually due. He projected out a future appointment date for me as well. helpful in assisting me in organizing what maintenance is due and when it is actually due. He projected out a future appointment date for me as well. Additionally he assist d me in finding a coupon for service needed. This service center is efficient and helpful to customers to keep their vehicle on track with services due. More
by OrlandConsumer11
Employees Worked With
November 06, 2022
Austin was really helpful in finding the right car I wanted. Financing department was clear on what I would be paying and made it understandable. wanted. Financing department was clear on what I would be paying and made it understandable. More
by Cristian
November 06, 2022
Been going here almost 20 years and never dissappointed with Family. Service, techs, sales all employees are all great! The reason I go back. with Family. Service, techs, sales all employees are all great! The reason I go back. More
by Rjoneserin
November 05, 2022
Everyday seems to be a celebration - especially upon viewing the draping banners from the ceiling, the inspirational wall posters, and the current renovation that's taking place. Its apparent they are o viewing the draping banners from the ceiling, the inspirational wall posters, and the current renovation that's taking place. Its apparent they are on the road to keeping their house in order. More
by MMORRIS3591
Employees Worked With
Other Employees :
Sharon Romero, Tom Salin, Joe Panici
November 05, 2022
Went in for oil change and was advised control arm needed to be replaced amongst other recommended services after complimentary multipoint inspection was preformed; was quoted $350 for all services. Picked u to be replaced amongst other recommended services after complimentary multipoint inspection was preformed; was quoted $350 for all services. Picked up my car after service dept. was closed and was charged $739 total. Called to speak with service advisor the next morning to question the extreme difference in service price. After wrongful accusation, the advisor called me back to confirm the price was incorrect and that his manager will be calling me back to discuss. It is now 2 weeks later and the manager STILL has not contacted me about the obvious wrong charges written on my invoice. More
by Rachelj1050
Employees Worked With
Bryan Shultz
November 04, 2022
Used Family Hyundai for service on a Santa Fe that we did not buy there. They are very thorough, efficient and cost effective. Thanks Family Hyundai not buy there. They are very thorough, efficient and cost effective. Thanks Family Hyundai More
by Jfkjack
Employees Worked With
Matt, Casey - 5 stars
