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Family Ford of Enfield - Service Center

Enfield, CT

4.5
1,398 Reviews
Call Service Center (860) 745-1111

1,398 Reviews of Family Ford of Enfield - Service Center

Sort by
December 28, 2021

Parts department is out standing and service department experience went very well. Everyone is very attentive. More

by hlavoie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2021 -

Family Ford of Enfield responded

Thanks! We're always happy to assist!

December 28, 2021

Super fast service, very professional and the facility was in great condition, very clean place More

by trapperkeith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Dec 30, 2021 -

Family Ford of Enfield responded

Thank you very much! We appreciate the great review.

December 25, 2021

A quick oil change, friendly and fast! No problem going back there for my routine service. More

by prpltrck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Family Ford of Enfield responded

Thank you very much! We appreciate the support.

December 24, 2021

Customer service is grate my car job was done on time and according to promise so I am happy More

by EJA201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Family Ford of Enfield responded

Thanks so much! We hope to be of service to you again in the future.

December 24, 2021

Great service.Got me in, took care of business and I was Great service. Got me in, took care of business and I was on my way. The appointment reminder emails were much appreciated. More

by XNYTERAVENX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Family Ford of Enfield responded

Thank you for this great review! We hope to be of service to you again.

December 23, 2021

Thanks for pick up and delivery! Impressed when delivery man put it in the garage and rolled in backwards. Wow More

by JAKETT24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Family Ford of Enfield responded

Thanks for this great review! We hope to be of service to you again soon!

December 23, 2021

They where very helpful and understanding.I am very pleased with my service call Thanks again More

by ESTOCKHAMER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Family Ford of Enfield responded

We're pleased to hear that everything went well. Thanks for the great review.

December 21, 2021

Fast Friendly Service and always kept me informed on what is going on with my car More

by pilatti1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Family Ford of Enfield responded

We are pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

December 20, 2021

I had a great experience working with Family Ford of Enfield and would recommend their services to others. More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keli Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agnes Pusztai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2021 -

K responded

.

December 18, 2021

Service was complete and wait time was minimal. Staff was friendly and I would recommend this dealer to others. More

by brucemom72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2021 -

Family Ford of Enfield responded

We are pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

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