Family Ford of Enfield - Service Center

Review of Family Ford I live in West Hartford but I will only take my car for service to Family Ford of Enfield. Everyone is always nice and professional. I live in West Hartford but I will only take my car for service to Family Ford of Enfield. Everyone is always nice and professional. More

The Best Car Dealer I Have Ever Experienced! This Dealer is "Honest" takes you right into the Garage and let's you see with your own eyes what is Exactly wrong with your car or truck. I bought This Dealer is "Honest" takes you right into the Garage and let's you see with your own eyes what is Exactly wrong with your car or truck. I bought my F150 Truck from Family Ford in 2006 Brand New and always had them Service it. I never had anything go wrong with it since I bought it. It is like new condition now in 2018. No Rust, paint job is like new, and it Runs like new. Ford is the best Company I have ever been completely satisfied with. I love my truck and would buy another if I was working and not retired on a fixed income. Bob M. More

Heat service as usual I know when I enter the service area I’m greeted by Agnes and the guys in their usual friendly manner. I always like knowing I can come in and feel l I know when I enter the service area I’m greeted by Agnes and the guys in their usual friendly manner. I always like knowing I can come in and feel like I’m not being taken advantage of like I have with another Ford dealership I’ve used in the past. Thank you for the comfort and safety of coming in!!!!! More

Great service experience I had to bring my 2017 Mustang GT Convertible in for a check engine light code P0308 cylinder 8 misfire although the car seemed to be running fine. Th I had to bring my 2017 Mustang GT Convertible in for a check engine light code P0308 cylinder 8 misfire although the car seemed to be running fine. The staff and technicians at Family Ford performed exactly as I would expect from such a fine dealership. More

The Best Dealership I have been using Family Ford of Enfield for 5 or 6 years now, and they are by far the best dealership I have ever been to. I use them professionally I have been using Family Ford of Enfield for 5 or 6 years now, and they are by far the best dealership I have ever been to. I use them professionally to maintain our fleet of Ford shuttle buses and personally to maintain my everyday vehicle. Family Ford helps our shuttle service run smoothly, because of quick turn around times and excellent service/maintenance. Their service staff, specifically Steve Archambault and Ken Brown are the best in the business. These guys are friendly and knowledgeable. As far as my own vehicle, I don't trust anyone else and I don't take it anywhere else. Deacon Cecca More

Just good people Have been dealing with Family Ford for the better half of a decade Steve and Ken have always gone over and above to make sure our shuttle service is a Have been dealing with Family Ford for the better half of a decade Steve and Ken have always gone over and above to make sure our shuttle service is always in tip top shape and don’t forget Vinny the unsung hero who has fixed anything and everything I’ve thrown at him👍🏻👍🏻👍🏻👍🏻 More

Awesome service Always great service. Highly recommend.The service dept always does a great job. My vehicle was done when promised. Always have had a great experience Always great service. Highly recommend.The service dept always does a great job. My vehicle was done when promised. Always have had a great experience at the Enfield dealership. More

Great Service Family Ford is always so helpful. They don't always have an easy job delivery not so good news often times. They are very accommodating and understa Family Ford is always so helpful. They don't always have an easy job delivery not so good news often times. They are very accommodating and understanding do they best they can to get the job done. They are perfect in my opinion! Honest and loyal to their customers! More

Ready for summer driving ALWAYS...service dept. personnel prompt, courteous, informative and "fun" to chat with. Only people that touch car other than myself. Great communica ALWAYS...service dept. personnel prompt, courteous, informative and "fun" to chat with. Only people that touch car other than myself. Great communication from all Service Techs that write up the work orders. I visit the parts dept. also and just chat with them for a few minutes and they are very helpful with information on "how to's" other than what the service dept. does. I needed some items replaced, and they just did the air bag recall for my car. EXCELLENT SERVICE FOR ME. More

The Works - routine maintenance Work was performed quickly and efficiently. It was completed in less time than the estimate given. Service rep was pleasant and courteous. Waiting ro Work was performed quickly and efficiently. It was completed in less time than the estimate given. Service rep was pleasant and courteous. Waiting room was adequate. More