Family Ford of Enfield - Service Center

Great service Greg Ayers was able to get my Explorer in right away. He was not able to get the parts for the repair for a few days so he gave a me loaner car no que Greg Ayers was able to get my Explorer in right away. He was not able to get the parts for the repair for a few days so he gave a me loaner car no questions asked. Explorer was fixed and I am satisfied with the service. More

The staff was extremely helpful, prompt, and to the point.. I was very pleased with the care in which the service staff provided me. They were prompt with their service and articulate with the issues that need I was very pleased with the care in which the service staff provided me. They were prompt with their service and articulate with the issues that needed to be dealt with. Very much appreciated... More

Excellent in knowledge and very helpful always willing to find a solution for your problem will always recommend dealership will be returning for more service i in knowledge and very helpful always willing to find a solution for your problem will always recommend dealership will be returning for more service in the future More

Very Good Service I have a high expectation that if I have a problem or just routine service, it will be done correctly and within a reasonable time. I have a high expectation that if I have a problem or just routine service, it will be done correctly and within a reasonable time. More

Service dept. worked with my schedule parts for recall had to be ordered causing a several day wait otherwise would give a five star rating for this particular service visit to family ford parts for recall had to be ordered causing a several day wait otherwise would give a five star rating for this particular service visit to family ford More

GREAT EXPERIENCE GREAT CUSTOMER SERVICE GREG - IN AND OUT SERVICE ALL WORK THAT WAS ASKED FOR WAS DONE AND WAS DONE IN A TIMELY MANOR AND EXTREMELY GREAT SERVICE EXPE GREAT CUSTOMER SERVICE GREG - IN AND OUT SERVICE ALL WORK THAT WAS ASKED FOR WAS DONE AND WAS DONE IN A TIMELY MANOR AND EXTREMELY GREAT SERVICE EXPERIENCE AND CAR WAS CLEAN WHEN WORK WAS DONE More

Communicative, helpful, effective When my car had issues after buying it preowned I brought it to the closest Ford Dealer. I’m glad Family Ford was that dealer. They took care of my is When my car had issues after buying it preowned I brought it to the closest Ford Dealer. I’m glad Family Ford was that dealer. They took care of my issues and communicated with me throughout the process. My vehicles has never run better. They even covered a TSB initially & typically a service associated with a fee. More

Service Great customer service. Agnes answered my questions and confirmed my oil change price when I dropped off my car. Picking up my car was simple and easy Great customer service. Agnes answered my questions and confirmed my oil change price when I dropped off my car. Picking up my car was simple and easy. More

Service appointment Very knowledgeable and helpful in determining what service/repairs that needed to be done. First time there and it was a pleasant experience. Not as Very knowledgeable and helpful in determining what service/repairs that needed to be done. First time there and it was a pleasant experience. Not as classy as Columbia Ford where I purchased my car and have had previous service. Maybe a little painting and sprucing up in the waiting room would be great. (I was not there for very long. I was given a courtesy ride). More

Needed Truck to get back too work The entire service department went above and Beyond to make sure my truck could be repaired and ready to go back to work with limited notices from The entire service department went above and Beyond to make sure my truck could be repaired and ready to go back to work with limited notices from More