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Family Ford of Enfield - Service Center

Enfield, CT

4.6
1,382 Reviews

1,382 Reviews of Family Ford of Enfield - Service Center

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October 18, 2019

PDM household Prompt service. Reasonable pricing. Great follow up and friendly staff. I am hoping that someday I will be able to purchase a new Ford vehicle. Look More

by PDM.household
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
September 29, 2019

Family Ford Service Dept.l The service staff has always been helpful polite and knowledgeable. They always work with my schedule. A top rated group and very nice. will always ta More

by bigeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown, Agnes P., Steve Archambault
September 12, 2019

Great Service Very friendly and courteous staff. Quick service time. Always a pleasure bringing my car in for service. I would recommend Family Ford to anyone. Grea More

by Aspen0723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown, Greg Larouche
September 11, 2019

Great Service Service was timely and Ken was very knowledgeable and helpful in explaining things, letting me know that my brakes would need work i the next year. Co More

by jaytay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
September 05, 2019

Oil Change I was able to get an appointment at a time that worked fo me. My oil change was done quickly and professionally. I appreciate the prompt service! More

by Janis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Archambault
August 30, 2019

Service on 8/19/2019 As usual , excellent service. "25 words Long" Is the stress of the renovations getting to everyone. plus losing your great Service manager. Even wit More

by Emo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
August 19, 2019

Superb and reliable servicing Yet again, Family Ford of Enfield has taken care of my car problems. I have been using their service department for over 10 years and have not been di More

by Crystal123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Craven
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Larouche
August 14, 2019

Excellent service The service department is very friendly and helpful. I thought I needed new brakes, but they assured me my brakes were still good. I appreciated the More

by Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Archambault
August 02, 2019

Replaced turbocharger and secondary oil cooler on F350 Diese Service tech did a good job with a difficult task - oil was in coolant system due to oil cooler failure. Took a long time and several flushes to get More

by Family4682+
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Archambault
July 24, 2019

Service The staff are fantastic. I can take my Edge to any Ford dealership but I drive 45 minutes to Enfield. I would recommend bringing your vehicle to Fami More

by John k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Larouche, Steve Archambault
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