Family Ford of Enfield

Great Dropped and picked up with no worries Agnes informed me if the wear on my brakes and helped me with filling out the rebate information for the works Dropped and picked up with no worries Agnes informed me if the wear on my brakes and helped me with filling out the rebate information for the works package. Thank you More

Senior citizen helpful service I have had excellent response from service person Gregg in Keeping My 2002 Lincoln LS vehicle drivable after finding the problem.it Has been a grea I have had excellent response from service person Gregg in Keeping My 2002 Lincoln LS vehicle drivable after finding the problem.it Has been a great experience when I needed help.Thank you for being a Competent technician. More

preowned cars I had ray as my sales person I was looking for a preowned card he found me two cars two different times with in what I was looking for in car plus the I had ray as my sales person I was looking for a preowned card he found me two cars two different times with in what I was looking for in car plus the price too very excellent in professionalism and knowledgeable too. More

Good Service The service was very good they were very attentive very friendly and very helpful also very appreciative of my business I would recommend this deale The service was very good they were very attentive very friendly and very helpful also very appreciative of my business I would recommend this dealer More

Very helpful service department. We have two Ford cars that we bought from Family Ford. We have had both serviced by Family Ford as long as we have owned them. The service is excell We have two Ford cars that we bought from Family Ford. We have had both serviced by Family Ford as long as we have owned them. The service is excellent. Once, while headed out to vacation, we got a nail in a tire about ten miles north of Enfield. We were able to drive to Family Ford to have the tire repaired. While they were doing that, which took about an hour, they loaned us a car, didn't mind that we had our dog with us, and we were able to go have coffee rather than wait in the waiting room. I think this is typical of how Family Ford goes the extra mile to take care of their customers. More

Mike Moriarty This man defines the word Shyster. Lied to me about have a blue Mustang GT in stock to get me into the dealership. Then told me I could not get a Fo This man defines the word Shyster. Lied to me about have a blue Mustang GT in stock to get me into the dealership. Then told me I could not get a Ford Mustang for the price I wanted and laughed in my face. Got the car I wanted for the price I wanted at Balise. More

"Foor-door American-made with a trunk" Sales Professional Ray Corriveau found me the TRULY perfect car for me, in about twenty minutes, and for a price I could appreciate. He handled the de Sales Professional Ray Corriveau found me the TRULY perfect car for me, in about twenty minutes, and for a price I could appreciate. He handled the deal with grace. More

Great customer service and friendly staff I just bought a certified pre-owned Ford Fusion from Family Ford of Enfield. It was a pleasant experience and Ray Corriveau took care of everything f I just bought a certified pre-owned Ford Fusion from Family Ford of Enfield. It was a pleasant experience and Ray Corriveau took care of everything for me- even registering my new car and transferring my car insurance! More

Fantastic Customer Service Mr. Ken Brown has been my Ford contact for more than 5 years now. He has always given me great advice, (if I should wait for the vehicle) or drop it Mr. Ken Brown has been my Ford contact for more than 5 years now. He has always given me great advice, (if I should wait for the vehicle) or drop it off for a day or so. Ken is always on top of the Ford Owners Advantage, and gives me deals when they are available (Like sending a form in for a rebate etc). Ken is very good at describing a problem so the tech's can fix it (I had a problem with the radio that required that I cycle power to get it to come on). I described the problem and Ken made sure it was fixed. I rate the service of this dealership very highly. AAA+++ More

Couldn't ask for better I called on a Thursday afternoon 2/12/15 and spoke to Ken about the problem I was having with my SUV he told me to come right on down they would take I called on a Thursday afternoon 2/12/15 and spoke to Ken about the problem I was having with my SUV he told me to come right on down they would take me. When I got there I was taken care immediately by Ken. I was given a diagnostic reason for my issue and told that they had to order the part and wouldn't be in until the next day. I told them I had a very important appointment I needed to be at the next day and did they think the car would be done in time. Ken said he would let the mechanic know. The following day I got a call letting me know the car was serviced.... They met the timeline, I was pleasantly surprised. I was shuttled by Dan, who was prompt and personable. The professionalism and understanding of my needs went over and beyond what I expected! A huge thank you to everyone including the mechanic who worked on it! More