Family Chrysler Jeep Dodge RAM

Everything was great! Tyler takes great care of my truck! Enjoy the people every time I come out to family ford! Mail sold me my new truck! I put kail through the ringer, and he did not disappoint! Tyler alwa Enjoy the people every time I come out to family ford! Mail sold me my new truck! I put kail through the ringer, and he did not disappoint! Tyler always takes care of my truck and really appreciate what he does! More

Great People to work with! I called this dealership after test driving at another dealership. The other dealership told me they could meet all of my demands before driving over I called this dealership after test driving at another dealership. The other dealership told me they could meet all of my demands before driving over to make a deal, they did not! I called Ford Family Auto and they met all of my demands in an extremely fast manner! Everyone that I spoke to seemed very appreciative to have our business! We will definitely be returning customers! I love my new Ford Ecosport!!! More

Great friendly people Told them the only pickup I was interested in and we made it happen. Wasn't pushed into something else I didn't want. Will only be better by my plates Told them the only pickup I was interested in and we made it happen. Wasn't pushed into something else I didn't want. Will only be better by my plates coming in so I can get the word ford off my RAM! More

My experience Our recalls on our Jeep was taken care of fast. But none of the other needed repairs we're addressed. Tony brought me home n picked me up which was Our recalls on our Jeep was taken care of fast. But none of the other needed repairs we're addressed. Tony brought me home n picked me up which was great. Thank you Family Ford! More

All employees assisting us demonstrated professionalism. *Very informative *No pressure to make decisions *Willing to answer questions *Options presented clearly *Everyone genuinely friendly *Very patie *Very informative *No pressure to make decisions *Willing to answer questions *Options presented clearly *Everyone genuinely friendly *Very patient and respectful *Straight-forward and honest *Dealership exuded a welcoming and warm "feeling" throughout our entire time there. *Extra efforts to find the truck we wanted *Best vehicle purchasing experience ever! *We purchased a 2019 Ford F-250. ***Option for Vehicle brand purchased or consider - "Ford" - was not available; so Chrysler was selected. More

Best car buying experience ever! Mr. Tanner Towery is still continuing to provide great service. I love the Commerce area. Good ol' East Texas country folks providing an honest serv Mr. Tanner Towery is still continuing to provide great service. I love the Commerce area. Good ol' East Texas country folks providing an honest service. I was able to find the truck on line, call them, get financing and was set to pick-up the vehicle all with in a matter of an hour. When I arrived at the dealership the signing of the paperwork took less than 30 mins. I will check with Ford Family Auto to before I buy my next truck. I love the service before and after the sale. Mr. Tanner is the best. Mr. Blake handled my paperwork and he made the process smooth and easy. I could not say enough about these gentlemen and their team! It is refreshing to see open and honest communication and a "Non-pressure" approach to selling vehicles. More

Best car buying experience ever This was the easiest new car purchase I've ever made! The salesman, Tanner Towery, was knowledgeable and friendly and found the exact car I wanted to This was the easiest new car purchase I've ever made! The salesman, Tanner Towery, was knowledgeable and friendly and found the exact car I wanted to buy. The delivery man, Dwayne, delivered my car very promptly. I'm very happy with my car buying experience at Ford Family Auto. From the start of looking for a new car all the way thru the financing... A++! And I love my new Ford Edge!!! More

Great Experience Great job by Chris and the team. They did everything they promised and it was the easiest vehicle purchase we have ever completed. Great Experience. W Great job by Chris and the team. They did everything they promised and it was the easiest vehicle purchase we have ever completed. Great Experience. We will definitely do business here again even though we live 1.5 hours away. More

Great Service Got the part I needed (tire) overnight and installed the next day. Also had scheduled maintenance and oil change. Extremely courteous and accommodatin Got the part I needed (tire) overnight and installed the next day. Also had scheduled maintenance and oil change. Extremely courteous and accommodating, and below the quoted rate. Couldn’t ask for a better experience! Tyler goes above and beyond expectations to provide good service. More

Fast, friendly and made you feel like family After spending countless hours at other dealerships only to leave frustrated and disappointed we found a truck at Ford Family Auto. As soon as I calle After spending countless hours at other dealerships only to leave frustrated and disappointed we found a truck at Ford Family Auto. As soon as I called and spoke with Tanner I could tell this was going to be a different experience! Upon arrival(after a 2 hour drive) the truck was sitting out front waiting for us and Tanner walked out to greet us. He was very friendly and knowledgeable but was willing so admit when he didnt know the answer. After driving the truck and deciding we wanted it they apprised our trade quickly and gave us a fair price. Finance took slightly longer for whatever reason, but from the time we pulled into the parking lot to the time we left in our new truck was about 3 hours(half the time we spent last time we bought a truck)! Never once were we talked down to, made to feel like we were stupid for asking for a price or part of the deal. I would 100% recommend Ford Family Auto, and plan on returning for our next vehicle. More