Fallon Ford-Toyota - Service Center

I brought my car in from Winnemucca to have a service recall done on my airbags, it took four hours which pretty much took up my entire day, but the Great service and beautiful customer lounge to wait in recall done on my airbags, it took four hours which pretty much took up my entire day, but the Great service and beautiful customer lounge to wait in, Made a long a pleasant day. Would go back for future services. More

Small town lazy people,won't do anything up and above normal to get parts in to repair car,had it a month.. Lousy service... normal to get parts in to repair car,had it a month.. Lousy service... More

Fallon Ford Service Dept. Great service dept!. Frriendly staff. No problem scheduling routine maintenance on short notice. Car was finished at promised time. I loved the conven Great service dept!. Frriendly staff. No problem scheduling routine maintenance on short notice. Car was finished at promised time. I loved the convenience. I service our other Ford at this same place and I will return in the future! More

Air bag recall problem While installing passenger side airbag on my 07 Shelby GT, they gouged my dash. At the dealership I showed the service advisor who then showed the sho While installing passenger side airbag on my 07 Shelby GT, they gouged my dash. At the dealership I showed the service advisor who then showed the shop foreman who said they would order a new knee bolster. I was informed the part wasn’t available and since then I tried calling to find out what the resolution would be. The service advisor texted me on her personal phone didn’t call me, so I asked again what the resolution would be and haven’t heard back for months. I’m very disappointed that after just a few days I’ve been forgotten. It should be their business model to at least stay in touch with a customer if their is an issue no matter how small. As of now I wouldn’t recommend Fallon Ford unless the rectify the situation. More

Excellent company very friendly people really quick on getting the car out I just like their Attitude toward people they have a great assortment of cars the place is k very friendly people really quick on getting the car out I just like their Attitude toward people they have a great assortment of cars the place is kept up really clean More

Efficient and friendly. My family and I have been purchasing vehicles from Fallon Ford Toyota for 40 years. That’s the only place we go. They treat us well there are knowledg My family and I have been purchasing vehicles from Fallon Ford Toyota for 40 years. That’s the only place we go. They treat us well there are knowledgeable and friendly and it’s always a good experience More

Horrible communication They forgot to order a part which made me reschedule and wait longer.They did not call before and after job was done with my car They forgot to order a part which made me reschedule and wait longer.They did not call before and after job was done with my car More

Great service! I've dealt with a few dealerships and Fallon Ford Toyota is by far the best. The service dept. staff is always courteous and Jaquelin always makes it I've dealt with a few dealerships and Fallon Ford Toyota is by far the best. The service dept. staff is always courteous and Jaquelin always makes it happen for us. Thanks for making the experience painless! More

Service dept at Fallon Ford My service advisor (Jacqueline) was extremely helpful and made sure my vehicle was repaired on time. Which took jumping through some hoops to get the My service advisor (Jacqueline) was extremely helpful and made sure my vehicle was repaired on time. Which took jumping through some hoops to get the part and then installing at the last minute. But saved the day More

Consistently Bad Charged me for recall work so they could be paid twice. Has always had poor service. Argues when called on it. Thought new name and service look would Charged me for recall work so they could be paid twice. Has always had poor service. Argues when called on it. Thought new name and service look would change things. Same old Auto Mall unfortunately. Was told service mgr would call, they never did. More