Fallon Ford-Toyota - Service Center

Took my Lexus in for routine service. They performed a thorough inspection of my vehicle and provided me with a printout that identified the key components. Brakes are needing to be repla They performed a thorough inspection of my vehicle and provided me with a printout that identified the key components. Brakes are needing to be replaced soon as does the air filter and gave me an approximation of how long this type of service takes. We scheduled an appointment for a few weeks out. He was very pleasant and answered all our questions. Before leaving the service technician gave me a token to use at a local car wash. Nice touch. More

Courteous and professional. Staff acknowledged me right away. Also with Nathan in sales, will look him up when I’m ready to purchase new car. Staff acknowledged me right away. Also with Nathan in sales, will look him up when I’m ready to purchase new car. More

Fallon Ford tries to make your appointment as pleasant as possible and usually take less time to accomplish the service than predicted. Friendly staff! possible and usually take less time to accomplish the service than predicted. Friendly staff! More

Service was excellent, problem was identified an appointment was made to install the new part which was ordered. Arrived for the follow up appointment, my truck was taken right in. The work was comp appointment was made to install the new part which was ordered. Arrived for the follow up appointment, my truck was taken right in. The work was completed in less time than the estimate. The service adviser was great she explained everything in detail. She made it pleasure to do business with Fallon Ford. More

This dealership is wonderful. I called on a Thursday for factory recalls and Sierra got me an appointment the following Tuesday. The repairs were made quickly and professionally. I called on a Thursday for factory recalls and Sierra got me an appointment the following Tuesday. The repairs were made quickly and professionally. They even paid for a truck wash. I would highly recommend Fallon Ford and will be doing all my future vehicle business with them. More

Went in to get locks fixed on daughters car had it for three days and when they said it was done, the bring it around and one of the techs WRECKED her car.. never offered to pay for it. Keep in mind we ha three days and when they said it was done, the bring it around and one of the techs WRECKED her car.. never offered to pay for it. Keep in mind we have bought 4 car from them in the past 6 months from this dealership. Husband always went to them for oil changes and services. But again NEVER were my daughters locks were fixed and NEVER offered to fix her car when they wrecked it! Will NEVER GO BACK! More

Our car broke down near Bishop as we were traveling home to Idaho, and no one in town could fix it. I called Kevin and he said they would look at it at their first opportunity, which was a couple of weeks to Idaho, and no one in town could fix it. I called Kevin and he said they would look at it at their first opportunity, which was a couple of weeks out. We had it towed, and left it with their service department. They were all very helpful and friendly. Vanessa was so nice, helpful and cooperative, even though I bugged her a lot. I have nothing but good things to say about their service group. They fixed my car when they said they would for the price they quoted. More

On a trip south to Yuma no other dealer in Reno or Carson wanted to help or try with westork me in. I called Kevin and he said he would check what he could do. This was on a Thursday. That after noon Carson wanted to help or try with westork me in. I called Kevin and he said he would check what he could do. This was on a Thursday. That after noon he called back and said I was in luck they had the part and they would see me on Monday, at 8:00 sharp! I was there and they fixed the DEF regen Hester and had me out by noon! What customer service! Derrida and Kevin should be praised for their customer service and commitment to Ford. I am writing a letter to Ford President expounding on your customer service Daryl Reynolds 1(530)588-2800 More

Very nice customer service helpful in every way especially the service and parts crew very nice clean lobby especially the service and parts crew very nice clean lobby More

The service center was extremely helpful. I will not take my vehicle to anyone else. my vehicle to anyone else. More