Fallon Ford-Toyota

Thank you for your help. I appreciate the effort to get us in and out in just a couple hours. The test drive to check out the truck went very well. us in and out in just a couple hours. The test drive to check out the truck went very well. More

I like the dealership and the people in the service department were very friendly and professional, I finally got my air bag recall fixed after trying at three other delivery for two years. Very happy department were very friendly and professional, I finally got my air bag recall fixed after trying at three other delivery for two years. Very happy keep up the good work thanks. More

We bought a 2020 Ford Super Duty Lariat from Fallon Ford Toyota. We dealt with Jimmy Chicola. It was worth our time to drive to Fallon to deal with this outstanding dealership. Everyone we came into cont Toyota. We dealt with Jimmy Chicola. It was worth our time to drive to Fallon to deal with this outstanding dealership. Everyone we came into contact was friendly and helpful. We were fortunate to deal with Jimmy. During the entire time he was extremely professional and knowledgeable. He knew his product well and answered every question we had during the entire transaction. He was able to speak with us on a personal level to find out exactly what we were looking for and made many helpful suggestions. He was very flexible and helped to guide us to a vehicle that met our expectations and dreams. We got everything we wanted and more. We didn’t feel like we had to settle for anything. I am happy that we took the time to drive to Fallon and deal with this home town personal dealership. It was worth our time and money. I would gladly do it again and I would recommend Fallon Ford Toyota to anyone. More

My second purchase at Fallon auto mall. Always friendly, well informed, clever. My sales guy was also the Finance manager, did a great job in spite of virus protocols. I will recommend to others. well informed, clever. My sales guy was also the Finance manager, did a great job in spite of virus protocols. I will recommend to others. More

We are very pleased with this dealership. The people are knowledgeable and friendly. Our sales associate was Marcos Maladonado and I couldn’t ask for better. knowledgeable and friendly. Our sales associate was Marcos Maladonado and I couldn’t ask for better. More

Outstanding! Sharon, Andrew, Jimmy and Shaun were absolutely fabulous! They worked as a team. I truly felt they were all straight forward, kind and honest. I never Sharon, Andrew, Jimmy and Shaun were absolutely fabulous! They worked as a team. I truly felt they were all straight forward, kind and honest. I never at any time felt pressured into getting something I didn’t want and they made every effort to ensure I did get the vehicle I wanted. I will highly recommend this dealership to friends and neighbors. Thank you More

My rig stopped running 200 miles away in the Nevada desert on a Saturday morning. Service Dept Rep Sarah was Soo professional and helpful. On Monday Senior Mechanic Tim and began the appropriate repa desert on a Saturday morning. Service Dept Rep Sarah was Soo professional and helpful. On Monday Senior Mechanic Tim and began the appropriate repairs to finally get me back on the road. GREAT TEAM.!! More

Friendly, fast, professional. They got us right in and did a great job. Very pleased with the timeframe to schedule the work, the expertise of their service dept., and courtesy of staff. did a great job. Very pleased with the timeframe to schedule the work, the expertise of their service dept., and courtesy of staff. More

Very Bad Service I took my 2014 Ford Focus to Fallon Ford to have a "Known" transmission issue resolved. I had a letter from the Ford Motor Company informing me the wa I took my 2014 Ford Focus to Fallon Ford to have a "Known" transmission issue resolved. I had a letter from the Ford Motor Company informing me the warranty had been extended on the "Defective Clutch" on the automatic transmission. I arrived for my 9:30 a.m appointment and was told it may take a good part of the day. I settled in and waited. After 4:00 p.m. they informed me the defective part did Not meet the requirement to be replaced and charged me $114.00. I had previously taken the same car to a dealership in the state of Washington for the same issue and they replaced the defective clutch without any issues and told me it was a known issue and to bring it back if the problem returned. Unfortunately, when the problem recurred, I was no longer living in Washington. Long story short, Ford put these defective clutches in thousands of cars and now they and their dealerships don't want to make it good. I will never purchase another Ford product and I most definitely will never return to Fallon Ford; not even to have the air pressure in my tires checked. Finally, Sarah McQueen was the service adviser I dealt with, and while I was hopeful, her demeanor and statements upon my arrival gave me the impression they had no intention of replacing the defective clutch. David Neville More

I have purchased all of my vehicles from this dealership as they have always been very helpful and friendly in every way.Thier Service department has always been very good and has done quality work. as they have always been very helpful and friendly in every way.Thier Service department has always been very good and has done quality work. More