Fallon Ford-Toyota

The team at this dealership was incredible. They were all prepared when I got there. Marcos explained everything about the car and hooked my phone up to get me going. I couldn’t of been more pleased wi all prepared when I got there. Marcos explained everything about the car and hooked my phone up to get me going. I couldn’t of been more pleased with every aspect from trading in my car to getting the new one. More

The Service department is amazing they keep you informed every step of the way unlike most service departments they went above and beyond adjusting to our schedule! every step of the way unlike most service departments they went above and beyond adjusting to our schedule! More

Great place and very friendly staff. Stopped by while driving through town to see if I could get my vehicle serviced. Didn't have an appointment but they managed to squeeze me in line and took care of my driving through town to see if I could get my vehicle serviced. Didn't have an appointment but they managed to squeeze me in line and took care of my vehicle. My service writer was very helpful and accommodating and offered to have their shuttle take me anywhere that I wanted to go while I waited, she also informed me of recall notices on my vehicle that were active for future reference. Service...... above and beyond!!! More

Used service department for the first time in several years due to previous bad experience. They have improved but still doesn’t go past average years due to previous bad experience. They have improved but still doesn’t go past average More

I waited 5 hours to be told it was a thermostat that needed to be ordered. Then went back for 4 hours to install. I’m 85 and this was hard physically on me waiting at the dealers I remember why I stoppe needed to be ordered. Then went back for 4 hours to install. I’m 85 and this was hard physically on me waiting at the dealers I remember why I stopped coming here. More

The visit, customer service and my sales person (Samantha Mello) purchase procedures were well performed and handled with clarity and professionalism with a home town kindness. Mello) purchase procedures were well performed and handled with clarity and professionalism with a home town kindness. More

I have been a customer of Fallon Ford for 25+ Years. In that time I have purchased four new vehicles amounting to over $150,000 in purchases (Ford Expedition, Mustang, Ford Excursion and Ford Explorer. He that time I have purchased four new vehicles amounting to over $150,000 in purchases (Ford Expedition, Mustang, Ford Excursion and Ford Explorer. Heretofore I was very happy and that was why I went back. Cory Munoz (Salesman) was a newcomer to me and I was very pleased with him. However, I was extremely disappointed in Joe DeAloia, the Sales Manager. He was rude, arrogant, dismissive and NOT helpful. In my opinion, he was disingenous to the border of dishonesty. If Cory were to leave and go to another Ford Dealership I wouldn't hesitate to do business with him again. If Joe DeAloia were to quit or be fired I wouldn't hesitate to go back to Fallon Ford Toyota. However, as long as Joe DeAloia is at Fallon Ford, I will NEVER buy another vehicle from them and I will NOT recommend them to anyone else. More

Great product sold by good people! Sharon worked very hard to find exactly what he wanted. You can't go wrong buying from this dealership. hard to find exactly what he wanted. You can't go wrong buying from this dealership. More

Buying a new pickup. Marcos Maldonado, Sales, listened to my needs and wants, understood what I wanted, and built the truck to match. Best by far of eight auto dealers that I have dealt with, Marcos listened my needs and wants, understood what I wanted, and built the truck to match. Best by far of eight auto dealers that I have dealt with, Marcos listened to all of my questions and knew the answers. There was no pressure on me to buy options that I didn't want. Perfect experience for me. David Serrahn, Fernley, NV More

spencer helped me out and did not pressure me into anything. After sleeping on it we decided to buy the sun he went as far as to come in on his day off. incredible service. Him and the manger both wen anything. After sleeping on it we decided to buy the sun he went as far as to come in on his day off. incredible service. Him and the manger both went out of there way to meet my expectations very impressed with that service. More