Fallon Ford-Toyota

Used service department for the first time in several years due to previous bad experience. They have improved but still doesn’t go past average years due to previous bad experience. They have improved but still doesn’t go past average More

I waited 5 hours to be told it was a thermostat that needed to be ordered. Then went back for 4 hours to install. I’m 85 and this was hard physically on me waiting at the dealers I remember why I stoppe needed to be ordered. Then went back for 4 hours to install. I’m 85 and this was hard physically on me waiting at the dealers I remember why I stopped coming here. More

The visit, customer service and my sales person (Samantha Mello) purchase procedures were well performed and handled with clarity and professionalism with a home town kindness. Mello) purchase procedures were well performed and handled with clarity and professionalism with a home town kindness. More

I have been a customer of Fallon Ford for 25+ Years. In that time I have purchased four new vehicles amounting to over $150,000 in purchases (Ford Expedition, Mustang, Ford Excursion and Ford Explorer. He that time I have purchased four new vehicles amounting to over $150,000 in purchases (Ford Expedition, Mustang, Ford Excursion and Ford Explorer. Heretofore I was very happy and that was why I went back. Cory Munoz (Salesman) was a newcomer to me and I was very pleased with him. However, I was extremely disappointed in Joe DeAloia, the Sales Manager. He was rude, arrogant, dismissive and NOT helpful. In my opinion, he was disingenous to the border of dishonesty. If Cory were to leave and go to another Ford Dealership I wouldn't hesitate to do business with him again. If Joe DeAloia were to quit or be fired I wouldn't hesitate to go back to Fallon Ford Toyota. However, as long as Joe DeAloia is at Fallon Ford, I will NEVER buy another vehicle from them and I will NOT recommend them to anyone else. More

Great product sold by good people! Sharon worked very hard to find exactly what he wanted. You can't go wrong buying from this dealership. hard to find exactly what he wanted. You can't go wrong buying from this dealership. More

Buying a new pickup. Marcos Maldonado, Sales, listened to my needs and wants, understood what I wanted, and built the truck to match. Best by far of eight auto dealers that I have dealt with, Marcos listened my needs and wants, understood what I wanted, and built the truck to match. Best by far of eight auto dealers that I have dealt with, Marcos listened to all of my questions and knew the answers. There was no pressure on me to buy options that I didn't want. Perfect experience for me. David Serrahn, Fernley, NV More

spencer helped me out and did not pressure me into anything. After sleeping on it we decided to buy the sun he went as far as to come in on his day off. incredible service. Him and the manger both wen anything. After sleeping on it we decided to buy the sun he went as far as to come in on his day off. incredible service. Him and the manger both went out of there way to meet my expectations very impressed with that service. More

Sharron met ALL my needs. My old car finally wore out . Sharron met ALL my needs. My old car finally wore out . I needed a newer vehicle . She delivered the perfect replacement. The Paper work was easy, Sharron met ALL my needs. My old car finally wore out . I needed a newer vehicle . She delivered the perfect replacement. The Paper work was easy, they explained everything, answering ALL my questions. Within a couple hours I was on my way with my new / used car. More

Went in for a 9:00 appointment. 2018 F250 recall for death wobble. 3 hours to remove and replace the steering stabilizer shock. There’s two bolts easy access??? Three hours was way too long for a 15 death wobble. 3 hours to remove and replace the steering stabilizer shock. There’s two bolts easy access??? Three hours was way too long for a 15 minute job having had a scheduled appointment... More

Shaun was awesome. Everything went quick. I will recommend Fallon Ford - Toyota. He showed me how to work the phone. Thank you very much. Leslee Peterson recommend Fallon Ford - Toyota. He showed me how to work the phone. Thank you very much. Leslee Peterson More