Fallon Ford-Toyota

Went in to get locks fixed on daughters car had it for three days and when they said it was done, the bring it around and one of the techs WRECKED her car.. never offered to pay for it. Keep in mind we ha three days and when they said it was done, the bring it around and one of the techs WRECKED her car.. never offered to pay for it. Keep in mind we have bought 4 car from them in the past 6 months from this dealership. Husband always went to them for oil changes and services. But again NEVER were my daughters locks were fixed and NEVER offered to fix her car when they wrecked it! Will NEVER GO BACK! More

Our car broke down near Bishop as we were traveling home to Idaho, and no one in town could fix it. I called Kevin and he said they would look at it at their first opportunity, which was a couple of weeks to Idaho, and no one in town could fix it. I called Kevin and he said they would look at it at their first opportunity, which was a couple of weeks out. We had it towed, and left it with their service department. They were all very helpful and friendly. Vanessa was so nice, helpful and cooperative, even though I bugged her a lot. I have nothing but good things to say about their service group. They fixed my car when they said they would for the price they quoted. More

On a trip south to Yuma no other dealer in Reno or Carson wanted to help or try with westork me in. I called Kevin and he said he would check what he could do. This was on a Thursday. That after noon Carson wanted to help or try with westork me in. I called Kevin and he said he would check what he could do. This was on a Thursday. That after noon he called back and said I was in luck they had the part and they would see me on Monday, at 8:00 sharp! I was there and they fixed the DEF regen Hester and had me out by noon! What customer service! Derrida and Kevin should be praised for their customer service and commitment to Ford. I am writing a letter to Ford President expounding on your customer service Daryl Reynolds 1(530)588-2800 More

They have great prices along with fast and friendly service! Would recommend to anybody looking for a new or used car. service! Would recommend to anybody looking for a new or used car. More

Great dealership with a mostly friendly staff. Everyone but one employee was very helpful. when I had to do business with general manager Joe DeAloia my whole experience changed. He had the worst customer but one employee was very helpful. when I had to do business with general manager Joe DeAloia my whole experience changed. He had the worst customer service I have ever seen in life! He was Rude and arrogant the type of person you would absolutely hate to talk to and worse do business with. For someone who has been on the job 20 something Years and is quick to tell you that. You would think the would be better with people. But if thats who they let run things around there, that speaks alot about the company. I Would never go back or recommend this carlot to anyone. Ford yes! Joe DeAloia never again! More

Very nice customer service helpful in every way especially the service and parts crew very nice clean lobby especially the service and parts crew very nice clean lobby More

The service center was extremely helpful. I will not take my vehicle to anyone else. my vehicle to anyone else. More

Literally the best dealership I’ve ever been too. They go out of their way to help you find the right car at the right price, and will diligently answer any and all questions you might have about the vehicle out of their way to help you find the right car at the right price, and will diligently answer any and all questions you might have about the vehicle or the process. I want to personally thank Marcos again for going above and beyond. More

Very honest and straight forward, I will absolutely recommend to everyone. N. Frits is a great guy and helped make the deal possible. recommend to everyone. N. Frits is a great guy and helped make the deal possible. More