Fallon Ford-Toyota

no hassle sale for used 2003 toyota truck i was treated very well by all from sales to service would reccomend to everyone to check them out sale for used 2003 toyota truck i was treated very well by all from sales to service would reccomend to everyone to check them out More

Very Nice People, but sadly very dishonest We brought in our SUV for Air Condition service and were told there was a leak so they drained the entire system of freon and were going to charge ove We brought in our SUV for Air Condition service and were told there was a leak so they drained the entire system of freon and were going to charge over $1200 to repair/replace what was leaking (compressor or entire A/C - depending on what they found). We asked them to put the freon back in, but they refused because they said it wouldn't hold. We went without A/C for over a year because we did not want to pay that much. Last week, we took the car to an independent repairman who tried to find this leak - but once he charged the system up, there was no leak to be found. He pressured up the system and it has been working perfectly ever since. He charged less to refill and tell us there was nothing wrong than Fallon Auto Mall did to drain it and lie about what was wrong. I trusted these people, and was very disappointed to find out that trust was misplaced. More

Helpful and Friendly Crew I worked manly with Greg, when buying my new truck. He was very helpful and didn't push us into buying the vehicle that day. We did test drive it a I worked manly with Greg, when buying my new truck. He was very helpful and didn't push us into buying the vehicle that day. We did test drive it and he explain everything that we ask and more. When we went back to pick up my truck Greg was off work and Manny helped us with the final purchase. Spencer was the fiance manager we dealt with and as always he is very knowledgeable and friendly. I have bought a vehicle from him before and know from past experience that I can trust him. More

Extremely HELPFUL & FRIENDLY....great TEAMWORK The whole staff @ Fallon Auto Mall are extremely friendly...from sales to service to finale'..walking out the door (keys in hand).....Great TEAMWORK The whole staff @ Fallon Auto Mall are extremely friendly...from sales to service to finale'..walking out the door (keys in hand).....Great TEAMWORK The #1 factor i was leary about going into this was "PRESSURE" & "HOUNDING" from sales people.....JIMMY & GREG you applied none of these techniques.....extremely impressed with their sales skills...thanks it has been a PLEASURE indeed More

Very Happy Greg and John tagged teamed our deal due to their days off. It's refreshing to see this caliber of teamwork, as opposed to other dealer's seemingly, Greg and John tagged teamed our deal due to their days off. It's refreshing to see this caliber of teamwork, as opposed to other dealer's seemingly, "Me Only" process. They took the time needed to find the exact vehicle we wanted. Two other Ford dealers could not do this, therefor we headed to Fallon Auto Mall. (My advice? Give them first crack before going somewhere else.) More

JOHN N THE SERVICE DEPARTMENT WERE AWESOME WONDERFUL AND PRO JOHN and the SERVICE DEPARTMENT WERE AWESOME WONDERFUL AND PROFESSIONAL I WAS TREATED REALLY GOOD AND I TRULY APPRECIATE IT ALSO I WASN'T TAKEN ADVANT JOHN and the SERVICE DEPARTMENT WERE AWESOME WONDERFUL AND PROFESSIONAL I WAS TREATED REALLY GOOD AND I TRULY APPRECIATE IT ALSO I WASN'T TAKEN ADVANTAGE OF AND SO FAR SO GOOD I HOPE AND PRAY MY CAR WON'T BREAK DOWN OR FAIL AND IF IT SHOULD I HOPE I WON'T BE THROWN AWAY LIKE TRASH IM ON A FIXED AND LIMITED INCOME I CAN'T AFFORD A VEHICLE THAT'S A MONEY PIT THANKS FROM DEBORAH LASQUADE More

Great service I sent email inquiries to three area Ford dealers. Greg at Fallon Auto Mall responded most quickly by both email and phone call. They had the vehicle I sent email inquiries to three area Ford dealers. Greg at Fallon Auto Mall responded most quickly by both email and phone call. They had the vehicle we were looking for in stock. We made an appointment for the following day, met with him, and bought our new vehicle. Very helpful staff, no pressure sales. We will definitely call when we need a new vehicle. More

Incredible and fantastic We now have experienced two sales in a relatively short time. The first vehicle we purchased was a 2013 Chevy Malibu LTZ John helped us with this sal We now have experienced two sales in a relatively short time. The first vehicle we purchased was a 2013 Chevy Malibu LTZ John helped us with this sale. From the very beginning to the end he made us feel comfortable and welcome. He answered all the questions we had and if he did not know he found out for us. The dealer ship went to great lengths to earn our business. They gave us more for our trade in then anyone else would, we needed a spare key they did that, asked for gas tank to be filled up and they did that, asked for a owners manual and they got that, but the biggest thing was they thought there was a gps system with it and maybe just needed a chip and that they would take of that. It turned out it did not have the gps so Spencer said you really were wanting that I said yes if we could so the dealership went and bought us a plug in gps that was over the top. Up til now we have purchased our cars in Carson City or Reno but we are customers for life because of this experience. As a matter of fact we traded in the Malibu for Dodge Grand Caravan because it meets our needs better. Again for all the reasons listed previously we came back and this time worked with Joses and John. On both transactions we worked with Spencer, hands down the best finance person we have ever worked with. Would highly recommend this dealer ship and staff. More

Thanks Jimmy, Milt, and Spencer Worked with Jimmy, Milt, and Spencer. They were extremely helpful and accommodating to our needs. Milt and Jimmy kept in touch with us and let us kn Worked with Jimmy, Milt, and Spencer. They were extremely helpful and accommodating to our needs. Milt and Jimmy kept in touch with us and let us know when the vehicle we were looking for had been traded in. We were able to purchase it for a competitive price and when it came to servicing what they sell, they work with you and make the deal right.. Thanks to all three of them.. Jimmy is an extremely polite and pleasant young man who will work extremely hard to find you the right vehicle at the right price. We have known Milt for years and continue to find him honest and willing to work with folks so they can find the car of their dreams. Spencer is very humorous and pleasant, he makes the time fly by while the necessary waiting happens.... We are customers for life... The McNeill's More

Jossilyn Strom hepled us get a great used Esacpe ! Jossilyn Strom was helpful & very courteous ! She was NOT pushy & work hard through the used car sales proses. We are very happy with the use Ford Esc Jossilyn Strom was helpful & very courteous ! She was NOT pushy & work hard through the used car sales proses. We are very happy with the use Ford Escape we got from you/ her ! More