Fallon Ford-Toyota

purchase a FOCUS RS i called from out of town and made a offer on a car . i expected ill get back with you . but when the sales manager called back and said they would se i called from out of town and made a offer on a car . i expected ill get back with you . but when the sales manager called back and said they would sell me a car at 5000 less than my dealer. and my offer was fine .i was shocked and pleased. at that point i was offered ground transportation from the local airport. when i arrived at the dealer it was small and beautiful. it took very little paperwork to make the deal a reality and that was great. i could have bought the car in 60 minutes but i stayed and enjoyed the process for the first time in auto history. thanks Milton and Marcos be cool guys . 2016 FOCUS RS rocket ship YO! More

Easy and pleasant experience (yes, pleasant !!) I went to the dealership with a very specific idea of what I wanted. In the past sales staff have always tried to change my mind or encourage me to t I went to the dealership with a very specific idea of what I wanted. In the past sales staff have always tried to change my mind or encourage me to take something I did not want - lots of pressure, and usually took up lots of my time. But the team at Fallon Ford Toyota listened, and found me exactly what I wanted. The experience was the best I have had buying a car - hands down. More

No hassles no pressures I went in to have safety recalls done on 2009 RAV4 and have my appraised to see how much it would be for a trade in. Sharon was the salesperson w I went in to have safety recalls done on 2009 RAV4 and have my appraised to see how much it would be for a trade in. Sharon was the salesperson who helped me and we started talking about trucks. She showed me a 2017 Tundra and I fell in love with the truck. Sharon and I did the paperwork together and then we waited for the approval to come through. While we were waiting, we talked about family, kids, and boyfriends. I felt so comfortable and relaxed being there. There was no pressure or hassles put on me to buy the truck. She left the decision for me to make and Sharon just stayed on the sidelines while I made a phone call that would help me make my decision. Once I gave Sharon the go ahead, within a few hours I was driving home in my brand new truck. The employees that worked with me (Sharon and Jimmy) were both awesome and amazing. I would recommend both of them to anyone who wants a hassle free no pressure car buying experience. An experience that is well worth it. More

Will not use this service center again In the last 2 years I have had multiple problems with the service center at Fallon Ford Toyota. My vehicle received body damage while in for an oil c In the last 2 years I have had multiple problems with the service center at Fallon Ford Toyota. My vehicle received body damage while in for an oil change on one instance. They had it repaired, but it was a hassle. They sent me to a body shop out in the country to get an estimate and it was closed during business hours both times I attempted to go there. I finally dropped it off at the dealership and told them to get the estimate. They did have it repaired finally. On another occasion they attempted to charge me $1100 for the 30,000 mile service on my F150. I said no, I'm not paying for that because it seems way to high. Then they realized I really only needed a basic oil change. They were going to change every fluid in the truck if I would have given the OK. I have had 3 different morning appointments for an oil change in which I had to wait for up to 40 minutes after the scheduled pick up of 4:30. Yesterday I called at 3:50 to verify that my truck was complete before coming to pick it up. They said it would not be ready until 5:00 because I had not indicated a time on the drop off form. The appointment was at 7:30 in the morning, and the pick up time of 4:30 was stated on the drop off form. I was then told it would be ready in 45 minutes. I arrived at 4:40 and was told that they were just finishing it up, then 5 minutes later I see them just pulling it in the bay to start on it. I inquired about this with the service representative, and she said that they just had to finish something up. Its one thing if you make a mistake, but you should not lie to the customer. I finally got my truck back at 5:10, tires were not rotated and it had not been washed, which both were stated as part of the service in the confirmation email that they had sent me. In the future I will use the Ford service center in Carson City. More

Very respectable I was very impressed that when I came in just to look at a used truck that the dealer (Jessilyn Strom) was very kind and willing to help me out, with I was very impressed that when I came in just to look at a used truck that the dealer (Jessilyn Strom) was very kind and willing to help me out, with out being pushy as most car lots are. When I decided to go ahead and purchase the staff at the lot where very polite and willing to stay late since I came in with only 30minutes left in there day. I am very happy with my purchase and with the overall staff at Fallon Ford Toyota, would recommend to anybody else. Thanks to you too Jessilyn your quality of treatment made all of the difference between me buying and just looking. More

Excellent! They go above and beyond to make your experience wonderful. All the staff is very friendly and helpful. Best place to purchase a vehicle, they stand They go above and beyond to make your experience wonderful. All the staff is very friendly and helpful. Best place to purchase a vehicle, they stand behind their products! More

Awesome dealer Jess and the management were awesome. They were honest and did what they promised. I highly recommend this dealer. Well worth the drive to fallon to Jess and the management were awesome. They were honest and did what they promised. I highly recommend this dealer. Well worth the drive to fallon to be treated so well. More

Jimmy and Jessilyn were like family First time buying a car by myself and I was treated like family. I was nervous and hoping they wouldn't take advantage of me and they didn't! So profe First time buying a car by myself and I was treated like family. I was nervous and hoping they wouldn't take advantage of me and they didn't! So professional and helped me even get a low rate! i would definitely recommend to anyone thinking about buying a car!! More

Outstanding Car Dealership We went to Fallon Ford-Toyota to check out a 2006 Honda Pilot that we had seen on the lot. Everyone was very respectful and friendly. It was a very fa We went to Fallon Ford-Toyota to check out a 2006 Honda Pilot that we had seen on the lot. Everyone was very respectful and friendly. It was a very fast and easy experience and I would recommend this dealership to anyone in the market! More

Used car purchase. We were in the market for a used car for our daughter. We let Fallon Ford-Toyota know what we were looking for. They delivered with something better t We were in the market for a used car for our daughter. We let Fallon Ford-Toyota know what we were looking for. They delivered with something better than expected and it was affordable. Jessilyn Strom was our sales consultant and she made the sale effortless and enjoyable. More