Fallon Ford-Toyota

Easy people to work with have been dealing with them for 4 years now, Service department has been very helpful and taking care of my needs. Dylan has been my salesman not once but three times and Joe the fi 4 years now, Service department has been very helpful and taking care of my needs. Dylan has been my salesman not once but three times and Joe the finance man takes good care of me easy people to work with very easy and pleasant place to buy a vehicle. Yes, I would recommend them More

Needed an urgent repair on my F150. Though they're normalky booked out a couple weeks, tge Service Dept worked me in next business day. Diagnosis and repair performed, in about an hour Though they're normalky booked out a couple weeks, tge Service Dept worked me in next business day. Diagnosis and repair performed, in about an hour I was on the road! Super friendly folks from Service Weiters to mechanic (who saved for me the piece causing the problem), to sales satff who helped me find the much needed coffee. Will no doubt be my go-to dealer in the future! More

They were very helpful in getting an appointment set up for me. The day I came in to have my 2018 Ford Escape looked at, they were able to diagnose the issue I had and in less than 2 hours of my arrival th for me. The day I came in to have my 2018 Ford Escape looked at, they were able to diagnose the issue I had and in less than 2 hours of my arrival they gave me the good news that my repairs were covered under warranty. They had to order the parts, and we scheduled another visit when they recieved the parts. I had a busy schedule so I dropped of the car in a secured area and deposited my keys as instructed. they let me pick it up after hours when it was done,and left me a token for a carwash. Top notch service so far. Will continue to get services done on my Ford with them More

Scheduled my F150 for a recall repair. After drop off I received a call stating my front drivers side brake hose was leaking. Quote to repair was $900, hose, rotor, pads and hardware kit After drop off I received a call stating my front drivers side brake hose was leaking. Quote to repair was $900, hose, rotor, pads and hardware kit. Appears brake fluid ruins bolts too. Requested shop only replace hose so they could finish master cylinder recall, $307. New hose was on passenger side. No evidence of any brake fluid on any parts of wheel, brakes or hardware. Would not return and would not recommend to anyone More

After sales service and repair is lacking. They will not accept liability for any safety repairs They will not accept liability for any safety repairs More

Great prompt service that’s was professional and easy. Great experience with no surprises or headaches. Great experience with no surprises or headaches. More

Pleasant, friendly no pressure sale. I’m not a fan of extended warranty’s and when that came up they respected my choice and didn’t try to convince me. I’m not a fan of extended warranty’s and when that came up they respected my choice and didn’t try to convince me. More

I will never use Fallon Ford. I ended up declining service after they kept my F150 for 5 days. It took them 4 days to diagnose a coil pack issue. Then they quoted over $520 to fix I ended up declining service after they kept my F150 for 5 days. It took them 4 days to diagnose a coil pack issue. Then they quoted over $520 to fix it. I changed the coil pack and all spark plugs myself which took about an hour. Fallon Ford lied about the timeframe for diagnosis and how the engine codes work. They made it a big deal but the guy at Napa took about 30 seconds to tell me which coil pack and spark plug was fouled. The business model of Fallon Ford is equal to the crooks at Corwin Ford in Reno. They prey on people that don’t understand how cars work and trust that dealerships are trustworthy and professional. Fallon Ford tries to act all “small town” but they are really unethical and are in business to take your money. I realize that this review will not see the light of day. Fallon Ford doesn’t have the guts to let this get published. More

I have lived in Fallon for about 4 years now. I have passed by Fallon Ford Toyota a plethora of times. This dealership is in a smaller town. There for one bad experience is able to spread like po I have passed by Fallon Ford Toyota a plethora of times. This dealership is in a smaller town. There for one bad experience is able to spread like poison ivy. However on day I called up the dealer and reached Vince. His voice was full of energy and excitement. When we arrived we were looking at a truck. However Vince helped us find a more suitable vehicle for my larger family. He was very straightforward with our trade in. Then really had everything ready. The reason we were there so long is I am not of a talker. Vince was awesome and I would come back because of his attitude and honesty. More

I took my RAV4 in the shop they fixed all my issues I was very happy thumbs up very happy thumbs up More