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Faith's Toyota Ford

Westminster, VT

3.5
47 Reviews

6896 Us Route 5

Westminster, VT

05158

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Showing 47 reviews

January 28, 2023

Excellent service! Knowledgeable staff and their follow up with me was top notch. A very pleasant buying experience! More

by Maureen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres, Scott, Steve, Randy
Feb 03, 2023 -

Faith's Toyota Ford responded

Thank you Maureen!

Feb 03, 2023 -

Faith's Toyota Ford responded

Thank you Maureen!

January 27, 2023

Worked with internet sales, an appraiser and sales manager for a week on a “guaranteed” price for my 2021 F150. We gave them the VIN, full photos of the whole truck, and the Ford account information. More

by Sean G
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Internet sales, sales, sales manager, appraiser
Jan 28, 2023 -

Faith's Toyota Ford responded

We are very sorry, the VIN decoded wrong in our system, but we do apologize for this experience.

Jan 28, 2023 -

Sean G responded

This is the first time I have given a bad review for any company because it is usually a waste of time, but I need others to see this so they don’t have the same experience. This experience was especially egregious. Sadly, this could have gone much differently if Steve didn’t treat us like garbage. Your excuse, and it is an excuse, that the VIN decoded wrong is unacceptable in this particular case, and you know that you are in the wrong. We provided every possible documentation about this vehicle including VIN, registration, email submission showing the trim level (and that is what this is all about), full photos showing everything about the truck and a guaranteed offer documented right below the photo of the side of the truck, the Ford account where you obtained the payoff and a week worth of communication where you multiple times guaranteed you would pay us no less than $45,000 and then when we got there offered us $37,000. We are insulted, frustrated and feel very deceived. Please stop making excuses for poor business practice and horrible customer treatment.

December 08, 2022

Bought a used forerunner there last week and very dissatisfied, needs frame repaired as well as power steering and transmission repair. DO NOT TRUST THEM, only dealership that ever screwed me on a de More

by Parrisfamily45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesman and sales manager
Dec 08, 2022 -

Faith's Toyota Ford responded

Thank you for the feedback. Give us a call if you have any questions.

December 01, 2022

We bought out our Prius lease. So easy. Experienced, no pressure, sales rep, Chris helped us through. Finance person, Dan, got us the best rate for the balance and in two hours we More

by Lynnesreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, dan
Dec 02, 2022 -

Faith's Toyota Ford responded

Thank you! We are so glad we can help!

November 25, 2022

Helpful. Non condescending salesman, Trinity was AWESOME! Could NOT love my new truck more!!! Trinity read my list of "wants" that I filled out ahead of my vi More

by stephanie_eastman2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinity, Dan, Colby
Nov 26, 2022 -

Faith's Toyota Ford responded

Thank you! We are so glad the team could help!

November 14, 2022

After confirming the Toyota Highlander was in stock and available and at the advertise price, Brenna Sweeney quoted us thousands of dollars more than what the advertisement was confirmed at. This is a clas More

by chris313
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Brenna Sweeney
Nov 14, 2022 -

Faith's Toyota Ford responded

Thank you the feedback, a manager will be reaching out.

October 21, 2022

Everyone was really nice and helpful. This was my first time buying a car by myself. Sarah was great! More

by Jenb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah
Oct 22, 2022 -

Faith's Toyota Ford responded

Thank you Jen!

October 17, 2022

Everyone was friendly and professional. Very clean. They can work with you. If you are flexible in your choice of vehicle there is a lot more wiggle. I highly recommend Faith's. Great exp More

by DW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Spears, they all worked as a team, Amanda is wonderful.
Oct 18, 2022 -

Faith's Toyota Ford responded

Thank you!

October 17, 2022

The staff is always friendly and helpful. The service department does a great job and the mechanics get a thumbs up. From prior experience, genuine Toyota parts for my Toyota More

by muzzkirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service counter staff
Oct 17, 2022 -

Faith's Toyota Ford responded

Thank you!

Oct 17, 2022 -

muzzkirk responded

Well deserved

October 12, 2022

Faiths Toyota Ford has an exceptional service department and I just couldn’t be happier having them perform the maintenance and service on my 2018 F150. I’ve tried several other Ford dealerships along the w More

by Daryl hastings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 12, 2022 -

Faith's Toyota Ford responded

Thank you! We are so happy that Tim and the team are providing such a great level of service.