Fairway Ford

Poor experience Car was in for a 3rd time regarding wipers fluid not working. It was not noted as told by the advisor that the hoses we cracked when last brought in Car was in for a 3rd time regarding wipers fluid not working. It was not noted as told by the advisor that the hoses we cracked when last brought in on ticket. My wife sat there for the entire day the 2nd time. Also car was in for check engine light, which took 3 days to identify issue due to some confusion according to advisor and i had to call daily myself to see why it was taking so long. i incurred a 3 day rental fee during this process, which was not taken into account or acknowledged by advisor as a concern or interest that it was causing me additional expenses. lastly i had to wait 1 hour for a rental car. Other Ford dealers are rentals agencies on site and it's fast. More

Great Customer Service! Great Customer Service and Smooth Transaction. I will definitely recommend!!! Justin was great to work with, as well as Kent and the Finance Gentleme Great Customer Service and Smooth Transaction. I will definitely recommend!!! Justin was great to work with, as well as Kent and the Finance Gentlemen! Happy Customer!!! More

New Explorer Limited We typically find the car we want...test drive ..secure the options we want...then start internet shopping. Justin did a great job helping us and show We typically find the car we want...test drive ..secure the options we want...then start internet shopping. Justin did a great job helping us and showing us all the features. Gary gave us an acceptable price off the lot. Everything went smooth during the delivery process. More

Disappointed Live long Ford owner. I bought my new Fusion from Fairway new in 2017. This was my 13th brand new Ford vehicle. This most recent visit was a service Live long Ford owner. I bought my new Fusion from Fairway new in 2017. This was my 13th brand new Ford vehicle. This most recent visit was a service visit. 22000 miles. After a 1.5 hours for a scheduled appointment we finally left after being forced to watch Fox news while we waited. I would suggest something more neutral given Ford Motor Companies commitment to diversity.I left I checked by tire pressure via the sync system each tire had completely different tires pressure, clearly it had not even been checked. My washer fluid was empty as well. Really sloppy and make sme wonder if anything else was actually done. I have given this dealership a fair shake, no pun intended. My advice is to go elsewhere. More

Great service Vartan provided great customer service and was a great help throughout the process of finding the truck I was looking for. He was very knowledgeable Vartan provided great customer service and was a great help throughout the process of finding the truck I was looking for. He was very knowledgeable and followed up and responded quickly. More

Outstanding Service I was very impressed with how quickly they were able to get my car in for service especially since it was just for the 35,000 mile maintenance that ne I was very impressed with how quickly they were able to get my car in for service especially since it was just for the 35,000 mile maintenance that needed to be done. When I arrived for my appointment, I was greeted by the friendly staff and they took care of everything from there. Very knowledgeable, courteous staff completed my car in a timely manner at a very reasonable price. More

Great! Staff are very friendly and communicate through the whole process. They are transparent in regards to charges for their services and ensure you get th Staff are very friendly and communicate through the whole process. They are transparent in regards to charges for their services and ensure you get the care your vehicle needs. More

Great service. Nice folks. Good deals on price and cupons. I always have a good experience here. My 2011 Fiesta is well cared for and maintenance is always reviewed and I'm given heads up in advance for all it I always have a good experience here. My 2011 Fiesta is well cared for and maintenance is always reviewed and I'm given heads up in advance for all items due and pricing. Everyone is friendly and attentive to your needs. There are deals and special pricing offered, as well as points for money off regular maintenance. More

Phenomenal experience I took my F250 to Fairway Ford Bodyshop. They had my truck for three weeks and kept me informed through the whole process. Not only did they do a phe I took my F250 to Fairway Ford Bodyshop. They had my truck for three weeks and kept me informed through the whole process. Not only did they do a phenomenal job on the repairs but the overall experience I had was awesome! They took a bad situation and created a positive one for me! I would like to give a special shout out to Ron for helping me through this process and highly recommend Fairway Ford Bodyshop for any of your vehicle repairs. More

Always good service Always helpful and friendly. Recommended certain maintenance items due which I always appreciate and have the option to accept or not. Shuttle servi Always helpful and friendly. Recommended certain maintenance items due which I always appreciate and have the option to accept or not. Shuttle service a great help. More